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Townbridge Hotels & Suites
Swami Chinmayananda Rd, 682016
At Townbridge Hotels & Suites, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Discover the wonders of Kochi with ease by utilizing the services provided by taxi, car hire and shuttle. Complimentary parking is available for guests.Continuously receive the support you require through front desk amenities such as luggage storage and safety deposit boxes. Chilly nights become more delightful than balmy ones, as you snuggle near the hotel's inviting hearth.Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Townbridge Hotels & Suites. Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room.For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones.Accommodations come equipped with all the conveniences required for a restful night's slumber.A selection of rooms feature linen service and air conditioning to ensure your comfort and convenience.A number of rooms feature television for guest amusement and enjoyment. In certain chosen rooms, a coffee or tea maker is conveniently available for your use.In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and towels, ensuring a comfortable stay for guests. A delightful breakfast is the perfect way to begin your day, and at Townbridge Hotels & Suites, you can always indulge in a scrumptious meal on-site.All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. At Townbridge Hotels & Suites, guests with diverse dietary needs are accommodated by offering options like halal among the different types of cuisine.An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers.
Popular Facilities
Buffet Breakfast
Coffee Shop
24*7 Room Service
Bar
Room service app
Garden/Backyard
Standard Room
Parking
Free WiFi
+ ₹366 taxes and fees, per night, per room
8.4
Excellent
•541 reviews
Poor service, unclean toilets and limited breakfast
Guest as saying
I don't stay there. I have an issue for mismatch
Sumit •
Solo Traveller • India • Oct 2026Nice
RAJESH •
Solo Traveller • Sep 2026I am a bit late to share this review as I was busy with work these past years, but I want to tell you about my experience with this hotel. My family and I went on vacation to Kochi in June 2023 and stayed over 20 days at this hotel, spending more than 1 lakh rupees. We booked a separate single room for my grandmother and a double bedroom for ourselves. You might wonder why I mention the bill amount. We had a good relationship with the Townbridge staff and manager during our stay. However, when we returned in November and stayed for a week, we faced a problem. Our flight was at night, but checkout was at noon. My mother's health worsened with a severe headache, so we asked the staff if we could have a room for 3-4 hours. They refused, saying the hotel was full, even when we offered to pay for an extra day. Checking third-party booking apps showed rooms were available, but they still denied us. Despite knowing us, the manager refused to help, giving the same excuse. We never misbehaved, but once a glass broke accidentally, and they initially charged us ₹200, which we said was too much. They then said we didn't have to pay for the glass. However, they charged us ₹500 for a lost room card during our June stay. It felt like they were taking revenge for the glass incident. This was heartbreaking, especially during my mother's health crisis. I advise everyone not to visit this hotel or spend your hard-earned money here. Instead, choose an Airbnb where you get similar service at a lower price. The hotel lacks proper ventilation (no windows) and room service, and the staff won't help unless you pay them directly. This is definitely the worst hotel in Kochi city.
Kris George •
Family • Sep 2026
Around the property
Cherai Beach
20.97 km
Mandoli Medicals
0.05 km
Maharaja's College
0.57 km
Ernakulam Junction Railway Station
0.43 km
Church of Saint Francis
5.1 km
Kerala Ayurveda Chikitsa Kendram
0.39 km
Maharashtra Super Market
0.23 km
Shiva Organic Centre
0.14 km
Kairali
0.26 km
M.G Road
0.19 km
Calicut International Airport (CCJ)
135.37 km
LuLu Mall
6.9 km
Kerala Folklore Museum
4.18 km
Soman's Dental Speciality Clinic
0.07 km
Paradesi Synagogue
3.26 km
See India Foundation
0.35 km
Durbar Hall Ground
0.33 km
Mattancherry
3.22 km
Art Kerala
0.4 km
Chinese Fishing Nets
5.29 km
ATM
0.42 km
Cochin International Airport (COK)
23.45 km
Kerala Kathakali Centre
4.74 km
Jew Town
4.14 km
8.4
Excellent
541 Users
Guest Impressions
Staff are generally helpful and professional, though service and reception complaints also occur.
Location provides convenient railway and metro access, shops, restaurants, and city travel.
Rooms are often clean, but dirty linens, bathrooms, or musty smells also occur.
Location
9.2
Central location near Ernakulam railway station, metro, shopping, and city attractions.
Value for Money
8.3
The hotel offers affordable stays that generally feel worthwhile despite isolated dissatisfaction.
Cleanliness
8.2
Rooms are generally clean, though one toilet was not clean.
Food
8.1
In-house food is generally tasty, though availability and freshness received complaints.
Staff
8.0
Staff service is generally helpful and professional, with some complaints about poor service.
Room Comfort
7.5
Rooms are spacious and comfortable, but metro noise and poor ventilation affect comfort.
Total Reviews
No Stay Reported
1.0
I don't stay there. I have an issue for mismatch
Sumit •
Solo Traveller • India • Oct 2026Positive Brief Review
8.0
Nice
RAJESH •
Solo Traveller • Sep 2026Disappointing Return Stay
2.0
I am a bit late to share this review as I was busy with work these past years, but I want to tell you about my experience with this hotel. My family and I went on vacation to Kochi in June 2023 and stayed over 20 days at this hotel, spending more than 1 lakh rupees. We booked a separate single room for my grandmother and a double bedroom for ourselves. You might wonder why I mention the bill amount. We had a good relationship with the Townbridge staff and manager during our stay. However, when we returned in November and stayed for a week, we faced a problem. Our flight was at night, but checkout was at noon. My mother's health worsened with a severe headache, so we asked the staff if we could have a room for 3-4 hours. They refused, saying the hotel was full, even when we offered to pay for an extra day. Checking third-party booking apps showed rooms were available, but they still denied us. Despite knowing us, the manager refused to help, giving the same excuse. We never misbehaved, but once a glass broke accidentally, and they initially charged us ₹200, which we said was too much. They then said we didn't have to pay for the glass. However, they charged us ₹500 for a lost room card during our June stay. It felt like they were taking revenge for the glass incident. This was heartbreaking, especially during my mother's health crisis. I advise everyone not to visit this hotel or spend your hard-earned money here. Instead, choose an Airbnb where you get similar service at a lower price. The hotel lacks proper ventilation (no windows) and room service, and the staff won't help unless you pay them directly. This is definitely the worst hotel in Kochi city.
Kris George •
Family • Sep 2026Convenient Business Stay
8.0
Located in the heart of the city close to Ernakulam railway station, this hotel is ideal for business travelers rather than those seeking a relaxing vacation since it lacks a tranquil atmosphere. The hotel staff were very accommodating. The on-site restaurant serves delicious food and drinks.🍛
Sri •
Business • Sep 2026In the centre
9.6
Great location and services
ixigoer •
Solo Traveller • India • Aug 2026Hotel Facilities
Access
Exterior corridor
24*7 Front Desk
Allergy-free rooms
Intercom
Non-smoking rooms
Private Check-in/out
Soundproof rooms
Safety and security
24*7 Security
CCTV in common areas
Fire extinguisher
Safety/security feature
Smoke detectors
Room amenities
Air-conditioned rooms
Daily housekeeping
Exterior corridor
Carbon Monoxide detector
Cupboard
First Aid kit
Hair dryer
Hand sanitiser
Ironing facilities
Linens
Safe box
Seating area
Shelf for clothes
Telephone
Television
Wake-up call
Safety Deposit Box
Bathroom
Toiletries
Towels
Family and kids
Family room
Kids' meal
Transfers and transport
Onsite car parking
Car rental service
Shuttle service
Taxi/Cab service
Internet access
Internet services
Food and drinks
Buffet Breakfast
Coffee Shop
24*7 Room Service
Bar
In-Room Breakfast
Water Bottles
Activities and sports
Private Bath
Ticket Services
Tours
Services and conveniences
Contactless Check-in/Check-out
Air conditioning in Public Area
Concierge
Free car parking
Luggage Storage
Laundry Service
Fireplace
Currency Exchange
Dry-Cleaning
Food Delivery
Grooming
Invoice Provided
Smoking Area
Photocopy/fax in business center
Accessibility
Elevator access
On-site accessible restaurants / lounges
Wheelchair-accessible
Outdoor
Garden/Backyard
Safety and cleanliness
Room service app
Safe Dining Space
Breakfast Takeaway Service
First Aid kit
Hand sanitiser
Contactless Check-in/Check-out
Anti-Viral Cleaning Items
Body Thermometer
Cashless Payment Service
Common Area Disinfection (Daily)
Doctor/Nurse on Call
Free Face Masks
Hot water linen and laundry washing
Hygiene Certification
Individually-wrapped food options
Mask-wearing staff
No Shared Stationery
Physical Distancing of at least 1 metre
Professional Sanitisation and Disinfection Services
Protective Screens in Common Areas
Regular Sanitisation of Rooms
Regularly disinfected rooms
Room Sanitisation Opt-Out Available
Room Sealing after Sanitisation
Safety Protocol-trained staff
Sanitised kitchen and tableware
Sterilising Equipment
Temperature Check
Other facilities
Elevator access
Languages spoken
English
Hindi
Tamil
Hotel Policies
Check-in:
From: 12:00 PM
Check-out:
To: 11:00 AM
Check-in
12:00 PM
Check-out
11:00 AM
Children and extra beds
- All children are welcome.
- Must use an extra bed which will incur an additional charge.
- Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Property Policies
- Primary Guest should be 18+ years of age
Property Information
- Distance from city center - 31 km
- Travel time to airport (minutes) - 40
- Year property opened - 2022
- Number of floors - 5
- Number of rooms - 27
- Most recent renovation - 2022
- Non-smoking rooms/floors - yes
- Breakfast charge (unless included in room price) - 200 INR
- Number of restaurants - 1
- Number of bars/lounges - 0
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