Hotel Parkland

This was one of the worst hotel stays I've experienced. Upon arrival, no staff were present at the front desk, and we had to call someone just to check in. The hotel did not supply basic items guests usually expect, like soap, towels, toothbrushes, or shampoo. The power was unreliable, with outages lasting hours in the morning. Customer service was very poor; when we asked for a water bottle refill, we were told to do it ourselves instead of receiving help. Common hotel amenities such as free coffee, tea, and sugar packets were completely absent. Overall, the hotel appeared badly managed, understaffed, and not ready to provide even basic guest services. I would not suggest staying here, as there are much better hotels offering proper facilities, dependable service, and greater value.

The rooms are clean and comfortable. The location is peaceful and nice. Each room has its own Wi-Fi router. The only downside is that the closest restaurants are 1.2 km away.

I saw some decent reviews and booked this place, but there was no assistance at all from the room boy, had to carry luggages all the way to the room myself and there weren’t any bottled water, kettle, toiletries, or towels provided. The room boy or caretaker had such a carefree attitude towards everything and the owner of the property isn’t bothered to pick up phone calls. Avoid if you’re a family or couple. Terrible service. Place is clean and washrooms are clean. There are no fans in the room.

ixigoer •

Couple • India • May 2026

The room service was very poor, as they did not provide proper bed sheets, carpet, or pillows, and the service boy behaved badly. I do not recommend staying here at all.

Nice location and room, though the wifi is occasionally not working.