Hotel Singhs Vashi

Hotel room i booked was listed as executive double, it was mentioned that it would have 2 semi double beds, but it only had a single bed. 3rd person in my family had to sleep on the floor on separate mattress. Felt cheated when our booking expectations were not met.Hotel staff was incompetent, didnt even provide sufficient water bottles when asked. Also, their restaurant wasn’t operational, so didn’t even provide tea, coffee, etc.

ixigoer •

Family • India • Oct 2026

The only reason I use this place is because if it’s location. The rooms are good and value for money is decent.What surprises me is extremely bad customer service. It’s 0. In particular this guy at the reception, makes you feel he is doing you a favor by giving a room. Extremely arrogant, uncaring and unaccountable, if I had another hotel closeby for little more price I would go there. I come here out of compulsion than choice.Geyser AC doesn’t work and after I point it out he says, ok you can check out. No apology no offer to help no intent to repair.Otherwise I think the owners of this hotel are quite good. Rooms are clean and I think this hotel has the potential to go higher they just need to train their customer facing teams a little better. Current attitude of the staff at reception specially the guy is very bad. The lady at reception is ok. The other staff like helpers and cleaning housekeeping very good

We were very disappointed with the services provided by Hotel Singhs, Vashi. The catering food quality was poor, the taste was unsatisfactory, and the overall service was below expectations. Food serving was not managed properly, and the entire experience did not meet our requirements. We hope you take this feedback seriously and improve the quality of your food and service in the future

I stayed at Hotel Singh's for a night, and it was a pleasant experience. They offered very fair prices and great hospitality. Mukund and Nikita were at the reception when I checked in, and they showed excellent hospitality.The room was clean and well maintained, so was the bathroom. I'd stay here again if I am staying over in Vashi.

Good clean rooms with great value also good people on front desk. But the bathrooms are very small but very clean so not a problem.Overall staffs behaviour including restaurant boy is good.just little bit improve food quality.