Destination
Check-in
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Rooms & Guests
Hotel Zamrud
Boulevard Rd, Durgjan, Srinagar, Jammu and Kashmir 190001, 190001
Popular Facilities
Deluxe Lake View Room
Breakfast and Dinner
Tea/Coffee maker in the Room.
+ ₹2,550 taxes and fees, per night, per room
7.4
Very Good
•178 reviews
No complimentary breakfast, costly bottled water and poor luggage assistance
Guest as saying
Around the property
Royal Springs Golf Course
0.98 km
Zeashta Devi Shrine
1.06 km
Pari Mahal
1.37 km
Pari Mahal Garden
1.37 km
Shankaracharya Mandir
1.67 km
Nehru Park
1.76 km
Jamia Central Masjid
2.04 km
Botanical Gardens
2.07 km
Indira Gandhi Tulip Garden
2.08 km
Chashmashahi Garden
2.28 km
7.4
Very Good
178 Users
Guest Impressions
Location directly on Dal Lake or nearby receives repeated positive attention.
Food is frequently tasty, while meal portions can be insufficient.
Location
9.5
The hotel offers a highly regarded location directly in front of Dal Lake.
Room Comfort
9.0
Rooms offer warmth, comfort, and beautiful lake views.
Cleanliness
8.0
Rooms can be warm and clean.
Food
7.0
Food is delicious, while complimentary breakfast is unavailable.
Staff
7.0
Service ranges from helpful and friendly to poor and unsupportive.
Value for Money
5.0
Premium pricing includes additional charges for breakfast and bottled water.
Total Reviews
Disappointing Service Experience
2.0
ISSUES-1)NO COMPLEMENTARY BREAKFAST WITH SUCH A HIGH PREMIUM.2)NO WATER BOTTLE IN ROOM AND CHARGES 30 RUPEES PER BOTTLE.3)NO HELP PERSON FOR LUGGAGE ACCOMMODATION.SUCH A PATHETIC SERVICE.GREEDY FOR MONEY BUT DOESN'T SERVE THE SAME.
Varun Gupta •
Solo Traveller • Jul 2026Disappointing Service Experience
2.0
PROBLEMS- 1) NO FREE BREAKFAST DESPITE HIGH PRICE. 2) NO WATER BOTTLES PROVIDED IN ROOM, AND THEY CHARGE 30 RUPEES PER BOTTLE. 3) NO ASSISTANCE WITH LUGGAGE. SERVICE IS VERY POOR. THEY ARE GREEDY BUT DON'T PROVIDE GOOD SERVICE.
Varun Gupta •
Solo Traveller • Jul 2026Pleasant Stay
10
Great hotel, a nice place to spend your stay
shubham goel •
Solo Traveller • Jun 2026Simply Pleasant Stay
10
Really pleasant
Neha Singh Chauhan •
Solo Traveller • May 2026Very Poor Experience
2.0
Bhot bekr hotel hai, koi bhi mat aana, staff bhi bura hai.
Bilal Ansari •
Solo Traveller • May 2026Hotel Facilities
Hotel Policies
Check-in:
From: 2:00 PM
Check-out:
To: 12:00 PM
Check-in
2:00 PM
Check-out
12:00 PM
Property Policies
- Guest must be over 18 years of age to check-in to this hotel.
- As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
- The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
- Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
- Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
- There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
- All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
- Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance.
- Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
- Primary Guest should be 18+ years of age
Property Information
- Car parking slots - 50
- Number of floors - 4
- Number of rooms - 26
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