Destination
Check-in
Check-out
Rooms & Guests
ILLAM HERITAGE
41, 1869, Chittoor Rd, near IDBI BANK, Simla Garden, Kacheripady Junction, North Kaloor, Kacheripady, Ernakulam, Kerala 682018, 682018
Popular Facilities
Room Service
Safe Dining Space
Breakfast Takeaway Service
Air-conditioned rooms
Daily housekeeping
Alarm clock
Standard Room
Breakfast
Book with ₹0
+ ₹675 taxes and fees, per night, per room
9.0
Exceptional
•57 reviews
90% positive among latest ratings
Guest as saying
Explore the Area
Around the property
Cherai Beach
19.18 km
Spencer's Daily
0.23 km
Govt. Ayurvedic Hospital
0.06 km
Mattancherry
4.05 km
Dr. D Souza Ent Clinic and Nursing Home
0.41 km
LuLu Mall
5.35 km
Kerala Folklore Museum
6.12 km
Jew Town
5.68 km
Cooperative Departmental Store
0.18 km
Sree Sudheendra Medical Mission Hospital
0.07 km
Sudheendra Hospital
0.01 km
Ernakulam C Cabin Station
0.64 km
Cochin International Airport (COK)
22.04 km
Kerala Kathakali Centre
4.83 km
Westend Eye Hospitals
0.28 km
P.N.V.M. Hospital and Research Centre
0.21 km
Calicut International Airport (CCJ)
133.42 km
Chinese Fishing Nets
5.85 km
Church of Saint Francis
5.16 km
Madhava Pharmacy
0.22 km
ATM
0.12 km
M G Road Station
0.26 km
Paradesi Synagogue
4.13 km
9.0
Exceptional
57 Users
Guest Impressions
Staff are welcoming, accommodating, courteous, and responsive to requests.
Rooms are often spacious, neat, clean, and comfortable, with some complaints about older beds and towels.
The central location provides convenient access around the city and nearby attractions.
Location
9.5
Fantastic, central location with convenient access to surrounding places.
Cleanliness
9.5
Rooms are consistently neat, tidy, spotless, and properly maintained.
Room Comfort
9.5
Spacious, comfortable rooms with pleasant ambience and themed heritage character.
Staff
9.0
Welcoming, accommodating staff and generally good service, despite one poor-service complaint.
Total Reviews
Highly Praised Hospitality
10
I believe it deserves the 5-star rating not just in name but also because of their hospitality. Therefore, I would choose to visit there. Thank you.
Ashraf Ansari •
Solo Traveller • Aug 2026Delightful Comfortable Stay
10
My stay at Illam Heritage was truly delightful. Right from arrival, the staff greeted me warmly and were very helpful. The room was clean, roomy, and cozy, offering an ideal spot to unwind after a tiring day. The hotel's location is excellent, allowing for convenient travel. I strongly suggest this hotel to visitors in the region and look forward to returning myself!
Ankit Kansal •
Solo Traveller • Aug 2026Positive Brief Review
10
Good
Narinder Rajput •
Solo Traveller • Jul 2026Simple Positive Review
10
Nice
Rohit Kumar •
Solo Traveller • Jul 2026Outstanding Experience
10
Excellent
kunal Pahwa •
Solo Traveller • Jul 2026Hotel Facilities
Access
24*7 Front Desk
Pet-friendly property
Allergy-free rooms
Non-smoking rooms
Private Check-in/out
Soundproof rooms
Safety and security
24*7 Security
CCTV in common areas
Fire extinguisher
Room amenities
Air-conditioned rooms
Daily housekeeping
Alarm clock
Bedside socket
Connected rooms
Dustbins
Extra large bed
Fan
First Aid kit
Hand sanitiser
Ironing facilities
Linens
Marbled/tiled floor
Seating area
Shelf for clothes
Sleep comfort products
Soundproofing
Study table
Wake-up call
Bathroom
Private bathroom
Shower
Toiletries
Family and kids
Family room
Safety measures for kids
Transfers and transport
Free car parking
Airport transfer
Internet access
Internet services
Food and drinks
Room Service
Vending Machine
Activities and sports
Tours
Services and conveniences
Contactless Check-in/Check-out
Air conditioning in Public Area
Concierge
Free car parking
Laundry Service
Dry-Cleaning
Food Delivery
Invoice Provided
Smoke-Free Property
Photocopy/fax in business center
Media and entertainment
Satellite channels
Languages spoken
English
Hindi
Safety and cleanliness
Safe Dining Space
Breakfast Takeaway Service
First Aid kit
Hand sanitiser
Contactless Check-in/Check-out
Anti-Viral Cleaning Items
Body Thermometer
Cashless Payment Service
Doctor/Nurse on Call
Free Face Masks
Hot water linen and laundry washing
Individually-wrapped food options
No Shared Stationery
Physical Distancing of at least 1 metre
Professional Sanitisation and Disinfection Services
Regular Sanitisation of Rooms
Room Sanitisation Opt-Out Available
Room Sealing after Sanitisation
Safety Protocol-trained staff
Sanitised kitchen and tableware
Temperature Check
Hotel Policies
Check-in:
From: 12:00 PM
Check-out:
To: 11:00 AM
Check-in
12:00 PM
Check-out
11:00 AM
Property Policies
- Guest must be over 18 years of age to check-in to this hotel.
- As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
- The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
- Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
- Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
- There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
- All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
- Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance.
- Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
- Primary Guest should be 18+ years of age
Property Information
- Number of floors - 2
- Number of rooms - 15
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