Iswarya Residency

Very Disappointing Experience ’ Not What You Expect from a 4-Star HotelWe booked Aishwarya Residency, Kottayam, expecting the standards and facilities of a 4-star hotel. Unfortunately, our experience was extremely disappointing. The rooms and overall accommodation did not meet what we would reasonably expect from a 4-star property.It also appeared to us that the hotel gives significant importance to its bar, while the needs and concerns of staying guests seem to receive much less attention.One of the biggest problems is the lack of proper parking facilities. The parking area is extremely limited, reportedly accommodating only around 15 vehicles, and a significant portion of the parking seems to be occupied by vehicles belonging to bar customers. The space for entering and exiting the hotel compound is also very narrow and difficult to navigate, creating a genuine risk of accidents.We also experienced concerns regarding vehicle damage. Due to careless movement of vehicles in the congested parking area, there is a risk of other guests' vehicles being damaged. In addition, sap and other material falling from the trees in the parking area caused damage to our vehicle. We brought these concerns to the attention of the hotel authorities, but unfortunately, we did not feel that our complaints were given the seriousness or importance they deserved.For a property presented as a 4-star hotel, better room standards, proper parking management, guest safety, and responsible customer service should be basic priorities.Our honest advice to future travellers: if your main purpose is simply to visit the bar, you may consider this property. However, if you are looking for a comfortable and properly managed place to stay in Kottayam, we would recommend considering other hotels or resorts in the area.

Staying at this hotel was an absolute nightmare. They shamelessly robbed me of ’3,000 in broad daylight under the baseless pretext of a 'cleaning charge.' When confronted, the hotel staff couldn't provide a clear breakdown or a logical explanation for this absurd fee.Instead of treating their guests with even a shred of basic decency, it is blatantly clear that their sole motive is to exploit and extort as much money as possible from you. This outright scam completely ruined my entire stay and my peace of mind; in short, I essentially paid to get a headache.If you don't want to throw your hard-earned money down the drain, please do not even step foot in this hotel. I will never return here in my lifetime, and I wouldn't recommend this trap to my worst enemy!

Worst staff attitude. Arrogant behaviour. Unpleasant people. Request whoever things of booking the room or having food at the restaurant. Please do not choose them. Absolute arrogance

This Hotel is absolutely cheating ’1). Services is most Third Class..2). Not providing Water bottle more than 500ml per day per person .3). In the name of Complimentary Breakfast they are providing only 2 Pcs Parota or 2 Pcs Appam ..no dosa no Idly nothing ’( it seems They are Just treating to beggars’ ).4). Finally when I extended one day room they told It is 2500/- a day ’ ( while I got Same rate in MakeMyTrip along with That Complimentary beggars like Breakfast ) when We took breakfast they said in 2500/- Only Breakfast is Extra .. so they charged 750/- for breakfast .. which they suppressed during extending the room’5). I am a National Traveller ’ for my business ’ this is absolutely Shocking treatment seems to me ..

Suite rooms were spacious and great. Due to Iran / west asia war (2026) related LPG crisis, restaurant were not operating and no breakfast provided during my stay. Otherwise stay was good. Thirunakkara temple was nearby.