Notting Hill Mussoorie

Well I'd like to share both good and bad points per my personal experience. Good - property is new, rooms are neat and clean, location is near to parking and library chownk which is a plus.Bad - to get the hotel it's a very steep slope. You'd probably have to walk if you can't drive till the entrance. Staff is quite incompetent as it seems they don't belong to HM industry and hired for the sake of running this place. Food is not upto the mark and quite expensive for a 2 or 3 start hotel like this. They gave us 1 hr late checkin because previous guests did not leave on time. However during checkout called me promptly to checkout at 11 am which anyways we did. I opted a premium room with balcony but they gave me this category room which was attached with another lower category room. Because the rooms are not sound proof, there is no privacy. There was lot of disturbance from the guests in the attached room and I had to request them to keep it down as my kid was sleeping. Then late night the guests in the next room started playing music at absurd level noise and I almost lost my cool and had to ask those guests to keep it down. So, the first night was not at all great for us. Luckily next day hotel staff gave us a new room which was better than the current one. Then the funny thing is for both the days they have not kept towels including separate hand towel. We had to request towels everytime and the reception staff gave us a same lame excuse of laundry guy running late. Have seen this one for the first time. I had rented a scotty, next day the scooty guy left my wife's id at reception but they did not reminded us to collect during checkout and we missed to collect. So, I had to request hotel staff to courier it which was another hassle to have them do it and paid for the courier (but let's leave it there). What I am saying is property is not that bad but it is being run by incompetent staff.

Family with young children • India • May 2026

The hotel location was not convenient to access. The road surface was very rough, making it difficult for vehicles to climb. Additionally, the food served was stale. No taste and majority of food items mentioned in the menu were not available. Dormetry was not available for tje driver. Even they fdid not have anu alternate shelter. Despite the heavy rain and thunderstorm the driver had to sleep in the car.

Couple • India • May 2026

I had a very disappointing stay on April 30. Despite booking an Elite Room for 6,800, the basic amenities—including the TV and geyser—were not working. Service was incredibly slow; I waited three hours for my luggage because of rain, which is poor management. The food was also underwhelming. Definitely not worth the price. Save your money and look elsewhere.

Couple • India • May 2026

It was a pleasant stay. Perfect location. They event provide free shuttle service to the Mall Road .

Family with young children • India • May 2026

The rooms are amazing. Staff is also polite and cleanliness is maintained throughout the facility

Couple • India • May 2026