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Super Collection O Behala Formerly Urban Guest House

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43/3, Diamond Harbour Road, Joka Industrial Plaza, 700102

Facade
BedroomConference Room
28+ Photos

Experience an abundance of unparalleled facilities and features at Super Collection O Behala Formerly Urban Guest House.Maintain seamless communication using the complimentary Wi-Fi at hotel. Guests can avail parking facilities at the hotel. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as luggage storage and safety deposit boxes. During chilly days and evenings, the hotel provides an in-house fireplace to ensure your warmth.For extended visits or whenever required, the laundry service ensures your preferred travel garments remain fresh and accessible. Craving relaxation? Make the most of your stay at the Super Collection O Behala Formerly Urban Guest House with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal. At Super Collection O Behala Formerly Urban Guest House, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service and air conditioning for your convenience.Certain rooms boast in-room amusement features such as television and cable TV, offering guests an enjoyable stay. It is worth noting that certain guest bathrooms feature toiletries and towels for your convenience. Begin your day with a scrumptious on-site breakfast available each morning at Super Collection O Behala Formerly Urban Guest House.

Popular Facilities

24*7 Room Service

24*7 Room Service

Safe Dining Space

Safe Dining Space

Continental Breakfast

Continental Breakfast

Breakfast Takeaway Service

Breakfast Takeaway Service

Air-conditioned rooms

Air-conditioned rooms

Daily housekeeping

Daily housekeeping

Classic Triple Room
Recommended Deal

Classic Triple Room

Free Cancellation

Book with ₹0

₹1,263

+ ₹183 taxes and fees, per night, per room

7.3

Very Good

•

92 reviews

Unhygienic rooms, poor communication and no on-site dining

Guest as saying

When i got to my room there were white stains you know what kind of not family friendly never come

Rina Mondal •

Solo Traveller • May 2026

Worst hotel. No drinking water, no restaurant. Out side food is supplied. Don’t book this hotel.

Srinivas Gandyadapu •

Solo Traveller • Apr 2026

Horrible experience.I am doctor. Came to ESIC Joka for work purpose with my wife. Booked this hotel.1. They did not respond to calls so that i could inform them my arrival time2. At midnight 12.30 am to 2.30 am, 2 hours me with my wife were standing in front of the hotel, calling them atleast 500-1000 times.. there was no response.3. The location is very scary, even more during nights.4. The visuals of the hotel are not at all same as you see in photos5. Neighbourhood is unhelpful and scaryAfter 2 hours of struggle in the midnight with a female with me, alone and helpless in the scary dark surrounding, we failed and moved to another hotel 10km away.

Vadra Jr •

Couple • Oct 2025

Explore the Area

43/3, Diamond Harbour Road, Joka Industrial Plaza, 700102

Around the property

    IIMC Gym

    0.29 km

    Diamond Park Lake

    0.49 km

    IIM Calcutta

    0.51 km

    Gurusaday Museum

    0.73 km

    Kasturi Medical Centre Pvt Ltd

    0.78 km

    Gay-Land Nursing Home

    0.94 km

    Bangur Medicare Research Institute

    0.96 km

    Swadesh Basu Hospital

    1.11 km

    ATM

    0.62 km

    Indra Park

    1.84 km

    DM Hospitals Pvt. Ltd

    2.1 km

    Das Store

    1.61 km

    Sakher Bazar Station

    2.96 km

    Behala Chowrasta Station

    4.37 km

    South City Mall

    8.53 km

    Kalighat Kali Temple

    9.87 km

    Victoria Memorial

    11.73 km

    Mother Teresa Mission and Mother House

    12.32 km

    Park Street

    12.72 km

    Indian Museum (Jadu Ghar)

    13.12 km

    Eden Gardens

    15.38 km

    College Street (Boi Para)

    15.53 km

    Howrah Bridge

    15.81 km

    Dakshineswar Kali Temple

    23.63 km

    Eco Tourism Park

    25.09 km

    Netaji Subhas Chandra Bose International Airport (CCU) - India

    26.39 km

    Jessore Airport (JSR) - Bangladesh

    120.15 km

7.3

Very Good

92 Users

Guest Impressions

spotlight icon

Cleanliness concerns include stains, unhygienic conditions, and unchanged bedding across stays.

Food options are limited, with no on-site restaurant and few nearby shops.

Check-in communication failed during a late arrival, causing prolonged waiting outside.

Staff

5.5

Hospitality was helpful and decent, but communication failed severely during one arrival.

Room Comfort

5.0

Room quality was mixed, with one good balcony room but poor upkeep.

Food

4.5

Food options were limited, with no restaurant and outside food supplied.

Location

4.5

The location feels unhygienic and isolated, with stray dogs and few nearby shops.

Cleanliness

4.0

Cleanliness was poor, with stains, unhygienic conditions, and unchanged bedding reported.

Total Reviews

All Reviews (5)
Solo Traveller (4)
Couple (1)

Poor Hygiene Experience

2.0

When i got to my room there were white stains you know what kind of not family friendly never come

Rina Mondal •

Solo Traveller • May 2026

Terrible Stay Experience

2.0

Worst hotel. No drinking water, no restaurant. Out side food is supplied. Don’t book this hotel.

Srinivas Gandyadapu •

Solo Traveller • Apr 2026

Nightmare Stay Experience

2.0

Horrible experience.I am doctor. Came to ESIC Joka for work purpose with my wife. Booked this hotel.1. They did not respond to calls so that i could inform them my arrival time2. At midnight 12.30 am to 2.30 am, 2 hours me with my wife were standing in front of the hotel, calling them atleast 500-1000 times.. there was no response.3. The location is very scary, even more during nights.4. The visuals of the hotel are not at all same as you see in photos5. Neighbourhood is unhelpful and scaryAfter 2 hours of struggle in the midnight with a female with me, alone and helpless in the scary dark surrounding, we failed and moved to another hotel 10km away.

Vadra Jr •

Couple • Oct 2025

Disappointing Dirty Stay

6.0

Unhygienic Location, Lots of Stray dogs, Poor upkeep, No Ventilation or fire Safety for the premises/building, Stained Bed Sheets, unchanged pillow covers, bedsheets, Carry your own things for bath & brush. Nearby Blinkit may help you.... Will not visit this premises again... Got mislead by the profile photos....

Rajeev P K •

Solo Traveller • Jul 2025

Pleasant Stay With Balcony

10

Loved the hospitality and the people out there.. nice and decent behaviour by the people... Helpful too..The room was quite good open balcony as we were assigned to stay in the upper balcony area... No issues for food as we can order and have it...Just there were no resturant nearby or any other shops available...But if you are looking for comfortable staying then you can go here you will love it.... ’’?? The things is that we have to book the rooms from the app or online only....

Dipanjali Pradhan •

Solo Traveller • Jul 2025

Hotel Facilities

amenity
Access

Late Check-in Supported

Intercom

Non-smoking rooms

amenity
Safety and security

24*7 Security

CCTV in common areas

Fire extinguisher

Smoke detectors

amenity
Room amenities

Air-conditioned rooms

Daily housekeeping

Kitchen

Bedside socket

Cupboard

Dustbins

Fan

First Aid kit

Hand sanitiser

Marbled/tiled floor

Mirror

Shelf for clothes

Study table

Telephone

Wake-up call

Window

Safety Deposit Box

amenity
Bathroom

Private bathroom

Toiletries

Towels

amenity
Family and kids

Family room

amenity
Transfers and transport

Free car parking

amenity
Internet access

Internet services

amenity
Food and drinks

24*7 Room Service

Continental Breakfast

Kitchen

amenity
Services and conveniences

Air conditioning in Public Area

Free car parking

Luggage Storage

Laundry Service

Fireplace

amenity
Accessibility

Elevator access

amenity
Media and entertainment

Satellite channels

amenity
Other facilities

Elevator access

amenity
Languages spoken

English

Hindi

amenity
Safety and cleanliness

Safe Dining Space

Breakfast Takeaway Service

First Aid kit

Hand sanitiser

Anti-Viral Cleaning Items

Cashless Payment Service

Common Area Disinfection (Daily)

Doctor/Nurse on Call

Hot water linen and laundry washing

Individually-wrapped food options

No Shared Stationery

Physical Distancing of at least 1 metre

Professional Sanitisation and Disinfection Services

Protective Screens in Common Areas

Regular Sanitisation of Rooms

Regularly disinfected rooms

Room Sanitisation Opt-Out Available

Room Sealing after Sanitisation

Safety Protocol-trained staff

Sanitised kitchen and tableware

Temperature Check

Hotel Policies

Check-in:

From: 12:00 PM

Check-out:

To: 11:00 AM

Children and extra beds

  • All children are welcome.
Infant 0-2 year(s)
  • Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-5 year(s)
  • Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge.
Guests above 6 year(s)
  • Must use an extra bed which will incur an additional charge.
Other
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Property Policies

  • Primary Guest should be 18+ years of age

Property Information

  • Breakfast charge (unless included in room price) - 0 INR
  • Number of restaurants - 0

Property Announcements

  • The property does not accept non-local guests.
    Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Frequently Asked Questions when booking Super Collection O Behala Formerly Urban Guest House

What is the location of Super Collection O Behala Formerly Urban Guest House?

Super Collection O Behala Formerly Urban Guest House is located at 43/3, Diamond Harbour Road, Joka Industrial Plaza, 700102.

What is the check-in and check-out time at Super Collection O Behala Formerly Urban Guest House?

The standard check-in time at Super Collection O Behala Formerly Urban Guest House is 12:00 PM, and check-out is at 11:00 AM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at Super Collection O Behala Formerly Urban Guest House.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at Super Collection O Behala Formerly Urban Guest House.

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