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The Heritage Group Of Houseboats

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Boulevard Rd, Srinagar, Gate No 9, 190001

Recreational facilities
KitchenKitchen
20+ Photos

Mountain View

Open lake views include scenic Zabarwan mountain vistas from the houseboat.

Tasty Food

Delicious homely food and enjoyable included meals enhance the houseboat experience.

Comfortable Stay

Comfortable, well-maintained rooms and houseboat interiors support a pleasant stay.

Experience an abundance of unparalleled facilities and features at The Heritage Group Of Houseboats.Maintain seamless communication using the complimentary Wi-Fi at hotel. Effortlessly arrange transportation to and from the airport using the hotel's airport transfer services. Discovering Srinagar becomes even more accessible through the taxi, car hire and shuttle amenities provided at the hotel. For visitors traveling by automobile, complimentary parking is available. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. In search of city's top entertainment, seek assistance at the hotel's ticket service and tours for reservations.During chilly days and evenings, the hotel provides an in-house fireplace to ensure your warmth. At the hotel, utilize the on-site laundromat, dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes.Craving relaxation? Make the most of your stay at the The Heritage Group Of Houseboats with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal. For all your minor, last-minute requirements, the convenience stores can promptly cater to them, eliminating the need to venture out. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors.For visitors wishing to smoke, designated smoking zones can be found. At The Heritage Group Of Houseboats, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service, blackout curtains and air conditioning for your convenience.At The Heritage Group Of Houseboats, each visit offers an array of intriguing room configurations, featuring accommodations with separate living room and balcony or terrace, ensuring a distinct experience every time. Certain rooms boast in-room amusement features such as daily newspaper, television, in-room video streaming and cable TV, offering guests an enjoyable stay. In select rooms within the hotel, a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar is available to cater to your requirements when desired. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and bathrobes for your convenience.Be sure to stop by the elegant executive lounge where you can experience the lavish amenities and ambiance. Begin your day carefree at The Heritage Group Of Houseboats, as complimentary breakfast is offered for your convenience.Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes.At The Heritage Group Of Houseboats, guests with diverse dietary needs are accommodated by offering an array of cuisine options, including kosher and halal.Create unforgettable moments with your fellow voyagers just steps away, at hotel's karaoke rooms, bar, nightclub and casino, for a delightful evening together.At The Heritage Group Of Houseboats, visitors have the option to receive groceries directly in their accommodation, ensuring outstanding comfort and simplicity when it comes to meals. Do you excel in cooking? Prepare your personal dishes on-site at hotel's BBQ facilities and shared kitchen. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience.During your stay, don't forget to allocate some moments to experience the readily available shoreline. Delight in the exciting snow pursuits of winter alongside your fellow visitors, and take comfort in how effortlessly ski slopes, ski equipment rentals and ski lessons can be reached.Conclude your holiday perfectly with a visit to massage, hot tub, salon, solarium, steam room, spa and sauna on your final days. Be sure to drop by the pool at hotel at least once during your stay. At The Heritage Group Of Houseboats, utmost care is taken to ensure guests' comfort. Relish your preferred beverage in your swimwear by the hotel's poolside bar.Discover the fitness amenities at hotel to maintain your health and strength during your getaway.

Popular Facilities

Private Beach

Private Beach

Massage

Massage

Sauna

Sauna

Hot Tub

Hot Tub

Breakfast Available

Breakfast Available

Steam room

Steam room

Superior Double Room
Recommended Deal

Superior Double Room

Free Cancellation

Breakfast

Parking

₹3,193

+ ₹465 taxes and fees, per night, per room

7.5

Very Good

•

66 reviews

Poor service, dirty substitute rooms and booking cancellations

Guest as saying

Definitely worth it

Atif Raies Wani •

Solo Traveller • Jul 2026

Service at Shafina House Boat was disappointing and not recommended. Although breakfast and dinner were part of the package, staff seemed to limit the amount of food served. Guests were not comfortably offered enough portions or second helpings, which was frustrating and did not meet the expectations for included meals. The free shikara ride was also poorly organized. Guests were restricted to taking it either in the afternoon or very late at night, rather than having the freedom to enjoy it in the evening, which lessened the experience. Overall, the hospitality and guest experience fell short of expectations. I hope management will take steps to improve their service quality.

CA Rohit Bansal •

Solo Traveller • Jun 2026

Had a wonderful time with them

Jangle_Mangle •

Solo Traveller • Jun 2026

Explore the Area

Boulevard Rd, Srinagar, Gate No 9, 190001

Around the property

    Nehru Park

    0.94 km

    Chapr Handicraft

    0.38 km

    Shankaracharya Mandir

    0.61 km

    Jamia Central Masjid

    1.5 km

    TRC Bus Station

    1.49 km

    Jammu & Kasmir Tourism Development Corporation

    1.41 km

    Tourism Reception Centre

    1.4 km

    Khyber Hospital

    1.49 km

    Yousmarg

    1.41 km

    Royal Kashmir

    0.87 km

7.5

Very Good

66 Users

Guest Impressions

spotlight icon

Staff are sometimes helpful, but rudeness and poor communication also occur.

Some rooms are well maintained, while others are dirty and malodorous.

Location

9.0

The location offers appealing surroundings and a pleasant setting.

Room Comfort

6.5

Rooms and facilities are generally comfortable, but reassignment involved a broken houseboat.

Food

6.0

Food quality varies, with portion restrictions and below-par taste reported.

Staff

6.0

Staff experiences range from brilliant and helpful to poor service and conduct.

Cleanliness

6.0

Clean rooms contrast with a dirty, unsuitable houseboat.

Value for Money

5.5

Value varied sharply, with worthwhile stays and serious booking-related complaints.

Total Reviews

All Reviews (10)
Solo Traveller (9)
Family (1)

Strong Positive Endorsement

10

Definitely worth it

Atif Raies Wani •

Solo Traveller • Jul 2026

Disappointing Service Experience

2.0

Service at Shafina House Boat was disappointing and not recommended. Although breakfast and dinner were part of the package, staff seemed to limit the amount of food served. Guests were not comfortably offered enough portions or second helpings, which was frustrating and did not meet the expectations for included meals. The free shikara ride was also poorly organized. Guests were restricted to taking it either in the afternoon or very late at night, rather than having the freedom to enjoy it in the evening, which lessened the experience. Overall, the hospitality and guest experience fell short of expectations. I hope management will take steps to improve their service quality.

CA Rohit Bansal •

Solo Traveller • Jun 2026

Great Experience

10

Had a wonderful time with them

Jangle_Mangle •

Solo Traveller • Jun 2026

Exceptional Stay Experience

10

Heritage Safina was excellent in every aspect. The location was very nice, and the staff were exceptionally kind. The food tasted amazing. The rooms were clean and had a peaceful atmosphere. We highly recommend it.

Zaid Khan •

Solo Traveller • Feb 2026

Terrible Stay Experience

2.0

The owner and staff were very disappointing and unpleasant. They are dishonest. Even though the booking and payment were completed in advance, they moved us to a useless, broken, and dirty houseboat instead of the reserved rooms. Avoid booking here.

Mandy •

Solo Traveller • Feb 2026

Hotel Facilities

amenity
Access

Couples only

Exterior corridor

24*7 Front Desk

Express Check-in/out

Dog-friendly

Allergy-free rooms

Intercom

Litter boxes

Non-smoking rooms

Off-leash areas

Paid parking

pet bowls

Pet-friendly property(charges apply)

Pets may not be left unattended

Private Check-in/out

Soundproof rooms

Suitable for adults

amenity
Safety and security

24*7 Security

CCTV in common areas

Fire extinguisher

Safety/security feature

Smoke detectors

amenity
Room amenities

Sauna

Liquor

LAN Internet access

Daily housekeeping

Kitchen

Exterior corridor

First Aid kit

Hand sanitiser

Ironing facilities

Snacks or fruits

Safety Deposit Box

amenity
Family and kids

In-house babysitter

Kids club

Kids' meal

Safety measures for kids

Theme park

amenity
Transfers and transport

Paid parking

Onsite car parking

Airport transfer

Electric Vehicle Charging Station

Bicycle parking

Car rental service

Shuttle service

Taxi/Cab service

amenity
Internet access

LAN Internet access

amenity
Food and drinks

Breakfast Available

Coffee Shop

24*7 Room Service

Bar

Liquor

Happy Hour

BBQ Facility

In-Room Breakfast

Shared kitchen

Snacks or fruits

Alternative Meal Arrangement

Grocery Delivery

Vending Machine

Water Bottles

amenity
Activities and sports

Private Beach

Massage

Hot Tub

Nightclub

Casino

Bar Hopping

BBQ Facility

Pool with View

Fitness Centre

Mini Golf Course

Game room

Water Park

Badminton Court

Bicycle Rental

Billiards

Boating

Bowling Alley

Canoeing

Dartboard

Diving

Fishing

Hiking

Horseback Riding

Karaoke

Light Therapy

On-Site Entertainment

Outdoor Recreational Activities

Private Bath

Public Bath

Ski Equipment Rental

Ski Lessons

Skiing

Solarium

Squash Court

Surfing Lessons

Table tennis

Tennis court

Ticket Services

Tours

Watersport Equipment Rentals

Wind Surfing

Yoga Room

Kids' swimming pool

amenity
Services and conveniences

Steam room

Terrace

Contactless Check-in/Check-out

Facilities for Differently-Abled Guests

Air conditioning in Public Area

Concierge

Free car parking

Luggage Storage

Self-Service Laundry

Fireplace

ATM

Chapel

Convenience Store

Currency Exchange

Doorman

Dry-Cleaning

Food Delivery

Gift/Souvenir Shop

Grooming

Heating in Public Area

Infirmary

Invoice Provided

Library

Postal Service

Salon

Shops

Shrine

Ski Service

Smoke-Free Property

Smoking Area

Photocopy/fax in business center

amenity
Accessibility

Elevator access

On-site accessible restaurants / lounges

Wheelchair-accessible

amenity
Safety and cleanliness

Room service app

Safe Dining Space

Breakfast Takeaway Service

First Aid kit

Hand sanitiser

Contactless Check-in/Check-out

Anti-Viral Cleaning Items

Body Thermometer

Cashless Payment Service

Common Area Disinfection (Daily)

COVID-19 Testing Facility

Doctor/Nurse on Call

Free Face Masks

Hot water linen and laundry washing

Hygiene Certification

Individually-wrapped food options

Mask-wearing staff

No Shared Stationery

Physical Distancing of at least 1 metre

Professional Sanitisation and Disinfection Services

Protective Screens in Common Areas

Regular Sanitisation of Rooms

Regularly disinfected rooms

Room Sanitisation Opt-Out Available

Room Sealing after Sanitisation

Safety Protocol-trained staff

Sanitised kitchen and tableware

Sterilising Equipment

Temperature Check

amenity
Outdoor

Garden/Backyard

amenity
Other facilities

Elevator access

amenity
Languages spoken

Spanish

English

Hindi

Arabic

Bulgarian

Burmese

Catalan

Chinese (Cantonese)

Chinese (Mandarin)

Croatian

Czech

Danish

Dutch

Estonian

Filipino

Finnish

French

German

Greek

Hebrew

Hungarian

Indonesian

Italian

Japanese

Khmer

Korean

Lao

Latvian

Lithuanian

Malay

Nepali

Norwegian

Polish

Portuguese

Romanian

Russian

Sinhala

Slovenian

Swedish

Tamil

Thai

Turkish

Ukrainian

Vietnamese

Hotel Policies

Children and extra beds

Other
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Property Policies

  • Primary Guest should be 18+ years of age

Property Information

  • Number of rooms - 1
  • Check-in until - 12:00

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Frequently Asked Questions when booking The Heritage Group Of Houseboats

What is the location of The Heritage Group Of Houseboats?

The Heritage Group Of Houseboats is located at Boulevard Rd, Srinagar, Gate No 9, 190001.

What is the check-in and check-out time at The Heritage Group Of Houseboats?

The standard check-in time at The Heritage Group Of Houseboats is , and check-out is at . Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

Yes, breakfast is included in the room rate at The Heritage Group Of Houseboats.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at The Heritage Group Of Houseboats.

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