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Rooms & Guests
Boulevard Rd, Srinagar, Gate No 9, 190001



Experience an abundance of unparalleled facilities and features at The Heritage Group Of Houseboats.Maintain seamless communication using the complimentary Wi-Fi at hotel. Effortlessly arrange transportation to and from the airport using the hotel's airport transfer services. Discovering Srinagar becomes even more accessible through the taxi, car hire and shuttle amenities provided at the hotel. For visitors traveling by automobile, complimentary parking is available. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. In search of city's top entertainment, seek assistance at the hotel's ticket service and tours for reservations.During chilly days and evenings, the hotel provides an in-house fireplace to ensure your warmth. At the hotel, utilize the on-site laundromat, dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes.Craving relaxation? Make the most of your stay at the The Heritage Group Of Houseboats with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal. For all your minor, last-minute requirements, the convenience stores can promptly cater to them, eliminating the need to venture out. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors.For visitors wishing to smoke, designated smoking zones can be found. At The Heritage Group Of Houseboats, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service, blackout curtains and air conditioning for your convenience.At The Heritage Group Of Houseboats, each visit offers an array of intriguing room configurations, featuring accommodations with separate living room and balcony or terrace, ensuring a distinct experience every time. Certain rooms boast in-room amusement features such as daily newspaper, television, in-room video streaming and cable TV, offering guests an enjoyable stay. In select rooms within the hotel, a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar is available to cater to your requirements when desired. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and bathrobes for your convenience.Be sure to stop by the elegant executive lounge where you can experience the lavish amenities and ambiance. Begin your day carefree at The Heritage Group Of Houseboats, as complimentary breakfast is offered for your convenience.Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes.At The Heritage Group Of Houseboats, guests with diverse dietary needs are accommodated by offering an array of cuisine options, including kosher and halal.Create unforgettable moments with your fellow voyagers just steps away, at hotel's karaoke rooms, bar, nightclub and casino, for a delightful evening together.At The Heritage Group Of Houseboats, visitors have the option to receive groceries directly in their accommodation, ensuring outstanding comfort and simplicity when it comes to meals. Do you excel in cooking? Prepare your personal dishes on-site at hotel's BBQ facilities and shared kitchen. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience.During your stay, don't forget to allocate some moments to experience the readily available shoreline. Delight in the exciting snow pursuits of winter alongside your fellow visitors, and take comfort in how effortlessly ski slopes, ski equipment rentals and ski lessons can be reached.Conclude your holiday perfectly with a visit to massage, hot tub, salon, solarium, steam room, spa and sauna on your final days. Be sure to drop by the pool at hotel at least once during your stay. At The Heritage Group Of Houseboats, utmost care is taken to ensure guests' comfort. Relish your preferred beverage in your swimwear by the hotel's poolside bar.Discover the fitness amenities at hotel to maintain your health and strength during your getaway.
Private Beach
Massage
Sauna
Hot Tub
Breakfast Available
Steam room

Superior Double Room
Breakfast
Parking
+ ₹465 taxes and fees, per night, per room
7.5
Very Good
•66 reviews
Poor service, dirty substitute rooms and booking cancellations
Guest as saying
Around the property
Nehru Park
0.94 km
Chapr Handicraft
0.38 km
Shankaracharya Mandir
0.61 km
Jamia Central Masjid
1.5 km
TRC Bus Station
1.49 km
Jammu & Kasmir Tourism Development Corporation
1.41 km
Tourism Reception Centre
1.4 km
Khyber Hospital
1.49 km
Yousmarg
1.41 km
Royal Kashmir
0.87 km
7.5
Very Good
66 Users
Guest Impressions
Staff are sometimes helpful, but rudeness and poor communication also occur.
Some rooms are well maintained, while others are dirty and malodorous.
Location
9.0
The location offers appealing surroundings and a pleasant setting.
Room Comfort
6.5
Rooms and facilities are generally comfortable, but reassignment involved a broken houseboat.
Food
6.0
Food quality varies, with portion restrictions and below-par taste reported.
Staff
6.0
Staff experiences range from brilliant and helpful to poor service and conduct.
Cleanliness
6.0
Clean rooms contrast with a dirty, unsuitable houseboat.
Value for Money
5.5
Value varied sharply, with worthwhile stays and serious booking-related complaints.
Strong Positive Endorsement
10
Definitely worth it
Atif Raies Wani •
Solo Traveller • Jul 2026Disappointing Service Experience
2.0
Service at Shafina House Boat was disappointing and not recommended. Although breakfast and dinner were part of the package, staff seemed to limit the amount of food served. Guests were not comfortably offered enough portions or second helpings, which was frustrating and did not meet the expectations for included meals. The free shikara ride was also poorly organized. Guests were restricted to taking it either in the afternoon or very late at night, rather than having the freedom to enjoy it in the evening, which lessened the experience. Overall, the hospitality and guest experience fell short of expectations. I hope management will take steps to improve their service quality.
CA Rohit Bansal •
Solo Traveller • Jun 2026Great Experience
10
Had a wonderful time with them
Jangle_Mangle •
Solo Traveller • Jun 2026Exceptional Stay Experience
10
Heritage Safina was excellent in every aspect. The location was very nice, and the staff were exceptionally kind. The food tasted amazing. The rooms were clean and had a peaceful atmosphere. We highly recommend it.
Zaid Khan •
Solo Traveller • Feb 2026Terrible Stay Experience
2.0
The owner and staff were very disappointing and unpleasant. They are dishonest. Even though the booking and payment were completed in advance, they moved us to a useless, broken, and dirty houseboat instead of the reserved rooms. Avoid booking here.
Mandy •
Solo Traveller • Feb 2026Couples only
Exterior corridor
24*7 Front Desk
Express Check-in/out
Dog-friendly
Allergy-free rooms
Intercom
Litter boxes
Non-smoking rooms
Off-leash areas
Paid parking
pet bowls
Pet-friendly property(charges apply)
Pets may not be left unattended
Private Check-in/out
Soundproof rooms
Suitable for adults
24*7 Security
CCTV in common areas
Fire extinguisher
Safety/security feature
Smoke detectors
Sauna
Liquor
LAN Internet access
Daily housekeeping
Kitchen
Exterior corridor
First Aid kit
Hand sanitiser
Ironing facilities
Snacks or fruits
Safety Deposit Box
In-house babysitter
Kids club
Kids' meal
Safety measures for kids
Theme park
Paid parking
Onsite car parking
Airport transfer
Electric Vehicle Charging Station
Bicycle parking
Car rental service
Shuttle service
Taxi/Cab service
LAN Internet access
Breakfast Available
Coffee Shop
24*7 Room Service
Bar
Liquor
Happy Hour
BBQ Facility
In-Room Breakfast
Shared kitchen
Snacks or fruits
Alternative Meal Arrangement
Grocery Delivery
Vending Machine
Water Bottles
Private Beach
Massage
Hot Tub
Nightclub
Casino
Bar Hopping
BBQ Facility
Pool with View
Fitness Centre
Mini Golf Course
Game room
Water Park
Badminton Court
Bicycle Rental
Billiards
Boating
Bowling Alley
Canoeing
Dartboard
Diving
Fishing
Hiking
Horseback Riding
Karaoke
Light Therapy
On-Site Entertainment
Outdoor Recreational Activities
Private Bath
Public Bath
Ski Equipment Rental
Ski Lessons
Skiing
Solarium
Squash Court
Surfing Lessons
Table tennis
Tennis court
Ticket Services
Tours
Watersport Equipment Rentals
Wind Surfing
Yoga Room
Kids' swimming pool
Steam room
Terrace
Contactless Check-in/Check-out
Facilities for Differently-Abled Guests
Air conditioning in Public Area
Concierge
Free car parking
Luggage Storage
Self-Service Laundry
Fireplace
ATM
Chapel
Convenience Store
Currency Exchange
Doorman
Dry-Cleaning
Food Delivery
Gift/Souvenir Shop
Grooming
Heating in Public Area
Infirmary
Invoice Provided
Library
Postal Service
Salon
Shops
Shrine
Ski Service
Smoke-Free Property
Smoking Area
Photocopy/fax in business center
Elevator access
On-site accessible restaurants / lounges
Wheelchair-accessible
Room service app
Safe Dining Space
Breakfast Takeaway Service
First Aid kit
Hand sanitiser
Contactless Check-in/Check-out
Anti-Viral Cleaning Items
Body Thermometer
Cashless Payment Service
Common Area Disinfection (Daily)
COVID-19 Testing Facility
Doctor/Nurse on Call
Free Face Masks
Hot water linen and laundry washing
Hygiene Certification
Individually-wrapped food options
Mask-wearing staff
No Shared Stationery
Physical Distancing of at least 1 metre
Professional Sanitisation and Disinfection Services
Protective Screens in Common Areas
Regular Sanitisation of Rooms
Regularly disinfected rooms
Room Sanitisation Opt-Out Available
Room Sealing after Sanitisation
Safety Protocol-trained staff
Sanitised kitchen and tableware
Sterilising Equipment
Temperature Check
Garden/Backyard
Elevator access
Spanish
English
Hindi
Arabic
Bulgarian
Burmese
Catalan
Chinese (Cantonese)
Chinese (Mandarin)
Croatian
Czech
Danish
Dutch
Estonian
Filipino
Finnish
French
German
Greek
Hebrew
Hungarian
Indonesian
Italian
Japanese
Khmer
Korean
Lao
Latvian
Lithuanian
Malay
Nepali
Norwegian
Polish
Portuguese
Romanian
Russian
Sinhala
Slovenian
Swedish
Tamil
Thai
Turkish
Ukrainian
Vietnamese
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