The Oberoi Sukhvilas Spa Resort, New Chandigarh

Visited the place recently and unfortunately the experience was quite disappointing. The glasses provided for water were extremely dirty, which was very unhygienic and not expected at all.We ordered coffee, and even small restaurants usually serve cookies or some small complementary snacks with it. However, nothing at all was offered here. Surprisingly, most 5-star hotels at least serve complementary cookies or some namkeen with coffee, but that basic hospitality was missing.We also ordered a pizza, which took around 20 minutes to arrive. Even after that, no staff member came to serve water or check on the table. The overall service felt very careless and unprofessional.To make matters worse, when we asked for the bill, it took another 10’15 minutes just to receive it.Overall, the service quality was extremely poor and far below expectations. Definitely not the level of hospitality one would expect.

’My sincere appreciation for the exceptional hospitality during my stay. Sukhvillas never disappoints the only reason we are here everytime we get a chance the staff , the manager so polite loved it . Special thanks to Ms. Jasvin and Mr. Rathijit.

Our recent stay at Oberoi Sukhvilas was nothing short of extraordinary, and I genuinely feel compelled to share what a beautifully thoughtful and warm experience it turned out to be for our family.From the moment we arrived, there was a quiet sense of care in everything the team did’never loud, never forced, just deeply attentive in the most natural way. What truly touched us was how lovingly the staff interacted with our baby. During meals, when parents usually struggle to balance eating and managing a child, the team stepped in with such grace and warmth. They played with the baby, kept him happily engaged, and made sure we could enjoy our food peacefully’something that felt incredibly rare and precious. Even beyond the dining moments, the staff remained playful, gentle, and genuinely affectionate toward him, which speaks volumes about the culture of hospitality at the property.The food itself was wonderful’thoughtfully prepared, beautifully presented, and consistently delicious. But what elevated the experience further was the personal attention from the culinary team. The chefs didn’t just cook; they connected. They came out, spoke to us, understood our preferences, and ensured every detail felt personalized. That level of involvement transforms a meal into a memory.A special mention must go to Chef Siddhartha, who was truly amazing. His warmth, attention to detail, and sincere passion for guest experience stood out in the most memorable way. It’s rare to meet someone who combines culinary excellence with such genuine hospitality, and he made our stay even more special.What makes Oberoi Sukhvilas remarkable isn’t just the luxury of the space’it’s the kindness in the service, the calmness in the environment, and the feeling that every guest, even the smallest one, is deeply cared for. We left with full hearts, beautiful memories, and a strong desire to return.An unforgettable experience in every sense. Highly, highly recommended.

I’ve had the pleasure of staying at The Oberoi properties for quite some time now, and they never fail to impress. Almost all of our family occasions find their way here, and yesterday we celebrated another milestone, my parents’ 20th anniversary at Sukhvilas.From the enchanting property to the energetic staff, every detail made the experience memorable. A special note of appreciation for Mr. Sidharth (Head Chef), Ms. Smyara, Mr. Anish, Mr. Yuvraj, and the entrance staff who went above and beyond when our car broke down.To everyone who contributed, whether mentioned here or not, thank you for your warmth and impeccable hospitality. As always, The Oberoi truly sets the benchmark for excellence.Kind regards,Jatin, Bhavana, Arnav, Ananya Taluja.

The Oberoi Sukhvilas Resort & Spa in the Siswan Forest, New Chandigarh, is nothing short of extraordinary. From the moment you arrive, you’re enveloped in serenity, luxury, and impeccable hospitality. Nestled amidst lush forests, the resort offers a perfect blend of nature, privacy, and refined elegance. The architecture is stunning, seamlessly merging royal-inspired design with modern comfort, creating a truly tranquil escape.The service is exemplary’warm, attentive, and genuinely thoughtful, making every guest feel special. The rooms and villas are beautifully appointed, offering breathtaking views and complete comfort. Dining is a delight, with exquisite flavors, impeccable presentation, and personalized service. The spa experience is deeply rejuvenating, adding to the overall sense of peace and indulgence.The Oberoi Sukhvilas is more than a stay; it’s an experience of understated luxury, calm, and excellence. Perfect for a relaxing getaway, celebration, or soulful retreat, it truly sets a benchmark for world-class hospitality. Highly recommended.