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The Richmond

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12 LABOURDONNAIS STREET, PUDUCHERRY, WHITE TOWN, 605001

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Prime Location

Conveniently located near the beach and major attractions.

Tasty Food

Delicious food options with a variety of choices available.

Friendly Staff

Staff are courteous and provide excellent service throughout the stay.

Clean Rooms

Rooms are well-maintained and hygienic, ensuring a pleasant stay.

At The Richmond, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit.Arrange your trips to and from the airport using the hotel's convenient transportation services booking.Continuously receive the support you require through front desk amenities such as concierge service and safety deposit boxes.At the hotel, their ticket service can even assist you in booking tickets and securing reservations for leisure activities and adventures. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at The Richmond.Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room.Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. Accommodations come equipped with all the conveniences required for a restful night's slumber.A selection of rooms feature linen service and air conditioning to ensure your comfort and convenience.A few chosen rooms are equipped with daily newspaper, television, in-room video streaming and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to bottled water, a coffee or tea maker and mini bar.In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer and toiletries, ensuring a comfortable stay for guests. A delightful breakfast is the perfect way to begin your day, and at The Richmond, you can always indulge in a scrumptious meal on-site. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers.

Popular Facilities

Internet services

Internet services

Buffet Breakfast

Buffet Breakfast

24*7 Room Service

24*7 Room Service

Bar

Bar

Facilities for Differently-Abled Guests

Facilities for Differently-Abled Guests

Air-conditioned rooms

Air-conditioned rooms

Deluxe Room
Recommended Deal

Deluxe Room

Free Cancellation

Breakfast

Additional 3.51% service charge will be payable at the hotel

₹3,699

+ ₹500 taxes and fees, per night, per room

8.5

Excellent

648 reviews

95% positive reviews in last 3 months

Guest as saying

very close to nearby late night eatery area. staff was friendly and room are clean.

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Group • Malaysia • May 2026

Staff very helpful.- though we had challenges with room (bathroom shower gel box got broke), room was bit smelly initially , we saw cockroach on the breakfast area).

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Family with young children • Singapore • Apr 2026

The service was really good and the food was also good.

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varshni •

Couple • India • Apr 2026

Explore the Area

12 LABOURDONNAIS STREET, PUDUCHERRY, WHITE TOWN, 605001

Around the property

    Sify i-way, Lal Bahabhur St

    0.06 km

    Flaming Dragons Lounge & Nightlife

    0.07 km

    Nirmal Salon de Beauté et Spa

    0.17 km

    Janaki

    0.18 km

    Kalinka Art Gallery

    0.18 km

    Prana Ayurvedic Massage

    0.21 km

    French Bookshop

    0.23 km

    Alliance Française

    0.24 km

    Eglise de Notre Dame des Anges

    0.24 km

    Cluny Embroidery Centre

    0.25 km

    Rock Beach

    0.49 km

    Church of the Sacred Heart of Jesus

    0.5 km

    French War Memorial

    0.58 km

    Seaside Promenade

    0.63 km

    Hôpital Saint-Joseph

    0.29 km

    Anokhi

    0.38 km

    ATM

    0.32 km

    Arulmigu Manakula Vinayagar Temple

    0.89 km

    Sri Aurobindo Ashram

    0.97 km

    Puducherry Railway Station

    0.6 km

    New Mofussil Bus Station

    1.86 km

    Serenity Beach

    4.73 km

    Puducherry Airport (PNY)

    4.56 km

    Chunnambar Boat House

    5.75 km

    Paradise Beach

    5.93 km

    Chennai International Airport (MAA)

    124.14 km

8.5

Excellent

648 Users

Guest Impressions

spotlight icon

Guests appreciate the vintage charm and modern amenities.

Location is ideal for exploring local attractions.

Staff are friendly and attentive to guest needs.

Location

8.6

Conveniently located near major attractions and the beach.

Cleanliness

8.1

Rooms are generally clean and well-maintained.

Staff

7.9

Friendly and helpful staff enhancing guest experiences.

Food

7.8

Diverse menu with tasty options, though limited breakfast.

Value For Money

6.7

Offers reasonable prices for its prime location.

Room Comfort

6.4

Cozy rooms with essential amenities for comfort.

Total Reviews

All Reviews (10)
Group (1)
Family with young children (1)
Couple (4)
Solo Traveller (4)

nice clean hotel at the right location

9.2

very close to nearby late night eatery area. staff was friendly and room are clean.

Flag

Group • Malaysia • May 2026

Good value for money in the heart of white town

7.6

Staff very helpful.- though we had challenges with room (bathroom shower gel box got broke), room was bit smelly initially , we saw cockroach on the breakfast area).

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Family with young children • Singapore • Apr 2026

Pleasant Service and Food

10.0

The service was really good and the food was also good.

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varshni •

Couple • India • Apr 2026

Terrible Stay Experience

4.0

I stayed in the hotel for two nights from 1'st feb to 3'rd feb. Worst Hotel .Rooms are two small .Bad behavior by Hotel management .Requested for an early check-in before 2 Hrs. clearly refused and said we can give at an extra payment of Rs 2000 that means room was ready but denied . Very bad breakfast didn't replenish the good items once finished.Dont recommend any body for stay better options available nearby.

Joydeep Banerjee •

Solo Traveller • Feb 2026

Helpful Staff, Slow Service

6.0

Well located hotel, very nice staff who are willing to help especially the security guard who went out of his way to help me with the street parking on a couple of occasions. The hotel seemed to be a bit short staffed - not sure if it was because of the busy new year period or is generally like that but at least during our stay we generally felt that the service speed suffered due to this whether it was at the breakfast or for other normal routine stuff. Though you could feel that the staff was willing to help.

Mayank Zadoo •

Solo Traveller • Jan 2026

Hotel Facilities

amenity
Access

24*7 Front Desk

Non-smoking rooms

amenity
Safety and security

24*7 Security

CCTV in common areas

Fire extinguisher

Safety/security feature

amenity
Room amenities

Air-conditioned rooms

Daily housekeeping

Bedside socket

Connected rooms

Cupboard

Dustbins

First Aid kit

Free drinking water

Hair dryer

Hand sanitiser

Ironing facilities

Linens

Marbled/tiled floor

Mini bar

Mobile hotspot device

Safe box

Seating area

Sleep comfort products

Study table

Tea/Coffee maker

Telephone

Wake-up call

Window

Wooden floor

Safety Deposit Box

amenity
Bathroom

Private bathroom

Shower

Toiletries

Towels

amenity
Family and kids

Family room

amenity
Transfers and transport

Airport transfer

Car rental service

amenity
Internet access

Internet services

amenity
Kitchen

Tea/Coffee maker

amenity
Food and drinks

Buffet Breakfast

24*7 Room Service

Bar

Coffee Shop

amenity
Activities and sports

Game room

Ticket Services

Tours

amenity
Services and conveniences

Facilities for Differently-Abled Guests

Laundry Service

Locker

Contactless Check-in/Check-out

Dry-Cleaning

Food Delivery

Smoke-Free Property

Air conditioning in Public Area

Concierge

amenity
Accessibility

Elevator access

amenity
Media and entertainment

Satellite channels

amenity
Other facilities

Newspaper

Elevator access

amenity
Safety and cleanliness

Anti-Viral Cleaning Items

Body Thermometer

Breakfast Takeaway Service

Cashless Payment Service

Common Area Disinfection (Daily)

Doctor/Nurse on Call

Free Face Masks

Hot water linen and laundry washing

Hygiene Certification

Individually-wrapped food options

Mask-wearing staff

No Shared Stationery

Physical Distancing of at least 1 metre

Professional Sanitisation and Disinfection Services

Protective Screens in Common Areas

Regular Sanitisation of Rooms

Regularly disinfected rooms

Room Sanitisation Opt-Out Available

Room Sealing after Sanitisation

Safe Dining Space

Safety Protocol-trained staff

Sanitised kitchen and tableware

Temperature Check

Contactless Check-in/Check-out

Hand sanitiser

First Aid kit

amenity
Languages spoken

English

Hindi

Tamil

Hotel Policies

Check-in:

From: 12:00 PM

Check-out:

To: 11:00 AM

Property Policies

  • Guest must be over 18 years of age to check-in to this hotel.
  • As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  • The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  • Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  • Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  • There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  • All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  • Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance.
  • Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.

Property Information

  • Car parking slots - 6
  • Number of floors - 2
  • Number of rooms - 14

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Frequently Asked Questions when booking The Richmond

What is the location of The Richmond?

The Richmond is located at 12 LABOURDONNAIS STREET, PUDUCHERRY, WHITE TOWN, 605001.

What is the check-in and check-out time at The Richmond?

The standard check-in time at The Richmond is 12:00 PM, and check-out is at 11:00 AM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

Yes, breakfast is included in the room rate at The Richmond.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at The Richmond.

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