Tejas Express: Passengers to get a refund on late arrival of train

Indian Railways has come up with a great new scheme for passengers! If India’s first ‘private’ train, Tejas Express is delayed by more than an hour, then passengers might be eligible for compensation.

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Railways is planning to start the first train from Delhi to Lucknow in October. Among other facilities, IRCTC may also provide a second meal and put up vending machines to serve the passengers free tea and coffee.

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“While railways serves breakfast, people are hungry by the time they reach Lucknow at lunchtime . So, we want to offer some snacks which can sustain them till they finish their meeting and go for lunch,” said by an IRCTC executive.

Additional facilities are being introduced to attract customers who have shifted from railways to airlines.