Indian Railways has come up with a great new scheme for passengers! If India’s first ‘private’ train, Tejas Express is delayed by more than an hour, then passengers might be eligible for compensation.
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Railways is planning to start the first train from Delhi to Lucknow in October. Among other facilities, IRCTC may also provide a second meal and put up vending machines to serve the passengers free tea and coffee.
“While railways serves breakfast, people are hungry by the time they reach Lucknow at lunchtime . So, we want to offer some snacks which can sustain them till they finish their meeting and go for lunch,” said by an IRCTC executive.
Note: Additional facilities are being introduced to attract customers who have shifted from railways to airlines.