Coastal Grand Resort Ooty

rooms are good small though we faced geyser issue it dint work sudnly ,temp was 16degree ,sunrise was beautifulour stay was comfrtblethere is small park for kids to playkarntaka garden is juz viewable from our cottagehigh recommnded for 4 family

I am extremely disappointed with my experience at Space 4 Resort in Ooty. From the beginning, their service has been highly unprofessional. They insisted on receiving full payment in advance, but once the payment was completed, their attitude completely changed.They have been unresponsive to calls and messages, making it very difficult to get any proper communication or support. Despite repeated attempts to reach them, there has been no satisfactory response or assistance from their side.This kind of behavior is unacceptable, especially in the hospitality industry where customer service should be a priority. Taking full payment upfront and then failing to provide even basic service reflects very poorly on their management.I would strongly advise others to be cautious before booking with this resort. Based on my experience, the lack of communication and poor service makes it not worth the risk.

I had a very disappointing experience with Space 4 Resort in Ooty. The service was extremely poor and unprofessional. They insisted on full payment in advance, but after receiving the payment, their response was completely negligent.They did not attend calls, failed to provide proper communication, and showed no responsibility toward customer service. It felt like once the payment was made, they completely lost interest in providing any kind of service.This kind of behavior is unacceptable, especially in the hospitality industry where customer trust and satisfaction should be a priority. I would strongly advise others to be cautious before booking here.Overall, a very frustrating experience with zero accountability from their side.

Bad experience we have booked the rooms through Booking.com we got booking confirmation . We had booked 2 rooms and we have reached here at the property but the receptionist counter no body’s there and we call the receptionist number then receptionist is saying online booking is not acceptable

We tried their membership which includes lawn access team building activities swimming pool access cricket etc...Over allAmbience& service was too good