Haian- An Olive Tree Hotel

The main benefit of the hotel is its prime location, which provides easy access to important parts of the city. On the downside, the experience was somewhat disappointing due to various drawbacks. The lobby and hallways are quite tight, making the place feel confined, and the rooms are small with limited room. Moreover, the hotel lacks an on-site restaurant or food services, and there is no parking available for guests. If location is your top priority, this hotel could work, but if you seek more comfort and facilities, you might want to explore other options.

My stay at Haian – An Olive Tree Hotel was very disappointing. Despite booking a room that included breakfast, the hotel did not provide it. This was highly unprofessional and unacceptable. For a hotel that claims to be premium, the service was well below what I expected. The staff seemed uninterested in fixing the problem, which made the experience frustrating. A brand's reputation depends on keeping promises, and this hotel did not meet even a basic one. I hope management improves customer service and ensures guests get what they pay for. Based on this experience, I would not recommend this hotel.

Our stay at Haian – An Olive Tree Hotel was very disappointing. We had booked a package that included breakfast, but the hotel did not provide it. This lack of service felt very unprofessional and unacceptable. Considering the hotel markets itself as a premium option, the service quality was well below what we expected. The staff seemed indifferent to fixing the problem, which made the experience even more frustrating. A brand's reputation depends on delivering what it promises, and sadly, this hotel did not meet that basic expectation. I hope management works on improving customer service and ensures guests get the amenities they pay for. Based on this experience, I would not recommend this hotel.

Rooms are small, the elevator is also tiny and slow, and bath soap is not provided; they said to use shower gel instead.

Strongly suggest staying at this hotel. Good value for the cost.