HOTEL BEST INN

The service was good and the staff treated us well. It's a nice place to stay, especially for couples.

Excellent customer service.

The experience was really great.

I had one of the worst hotel experiences of my life at this property. What was supposed to be a comfortable stay turned into absolute harassment and mental torture.’Here is a detailed breakdown of what happened:’Unusable Room & Broken Amenities: Upon checking in, I noticed serious electrical issues in my room. None of the electrical appliances were functioning properly, and the AC was barely working.’Unprofessional Staff Response: When I reported this to the reception, staff came to inspect and admitted the fault was with the room itself. Naturally, I requested a room change.’Deceptive Downgrade: Instead of fixing the issue or offering an equivalent room, they moved me to a Non-AC room. It is worth noting that nowhere on their booking platforms or listings do they mention having Non-AC rooms’this was a completely undisclosed and unacceptable downgrade.’Middle-of-the-Night Ultimatums: When I asked for a refund due to the unacceptable conditions, they threatened to kick me out and force me to vacate the hotel at 2:00 AM. Knowing full well how unsafe and difficult it would be to find alternative lodging in the middle of the night, they gave me two terrible choices:’Go back to the initial room where only the AC functioned (while all other appliances remained broken).’Move to a second room that was dirty, unhygienic, and had a broken AC.’Rude Behavior & Disorganization: Throughout this entire ordeal, the staff spoke to me with extreme rudeness and absolute disrespect. To make matters worse, despite me personally handing back the room key upon checkout, they called me 2 days later asking where the key was’proving just how chaotic and incompetent their management is.’This hotel lacks basic hospitality, decency, and operational integrity. They display zero empathy for guests, engage in deceptive room allocations, and use coercive tactics late at night when guests are vulnerable.

I experienced one of the worst hotel stays ever at this place. What should have been a relaxing visit turned into harassment and mental distress. Here's what happened: The room I got had major electrical problems; none of the appliances worked well and the AC barely functioned. When I told the reception, they acknowledged the room was faulty, so I asked for a different room. Instead of fixing it or giving me a similar room, they moved me to a Non-AC room, which they never mention on their booking sites—this was a hidden and unacceptable downgrade. When I requested a refund because of these poor conditions, they threatened to evict me at 2 AM, knowing it would be unsafe and hard to find another place then. They gave me two bad options: return to the original room with only the AC working or move to a second room that was dirty, unhygienic, and had a broken AC. The staff were extremely rude and disrespectful throughout. Even after I returned the key at checkout, they called me two days later asking about it, showing how disorganized they are. This hotel shows no basic hospitality, respect, or proper management, using deceptive room changes and pressuring guests late at night when they are vulnerable.