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Rooms & Guests
Hotel Emerald
33, Marquis Srteet, Near Park Street, 700016
Offering Wi-Fi, Hotel Emerald is a budget property in Kolkata situated close to Howrah Bridge.
The Budget has 30 well-appointed rooms, spread across 4 floors. Some of the amenities offered within the room include Air-condition, wardrobe desk and attached bathroom.
Apart from good accommodation in Kolkata, the property provides Doctor on call, laundry, power back-up. Other facilities include Front desk and travel assistance to name a few.
Hotel Emerald in Kolkata is accessible via travel hubs such as Howrah Railway Station and Netaji Subhash Chandra Bose International Airport (16 km). Places worth a visit include Victoria Memorial (4 km), Birla Mandir (5 km) and Dakshineshwar Temple (4 km).
What people love the most about this property is its great location and classy ambiance. Book now and enjoy world-class services at Hotel Emerald. "
Popular Facilities
Wi-Fi
Restaurants
Room Service
Housekeeping
CCTV
Conference Room
Deluxe Room
Book with ₹0
+ ₹3,315 taxes and fees, per night, per room
6.1
Good
•849 reviews
Dirty rooms and bathrooms, broken AC and poor service
Guest as saying
6.1
Good
849 Users
Guest Impressions
Room cleanliness is inconsistent, with dirt, mould, and poorly maintained bathrooms.
Rooms are often small or dated, with recurring concerns about maintenance and comfort.
Service experiences are mixed, ranging from helpful staff to unhelpful or unprofessional handling.
Location
9.0
The hotel occupies a central Kolkata location near New Market and Park Street Metro.
Staff
6.0
Service experiences were mixed, ranging from excellent hospitality to poor and unhelpful treatment.
Food
5.5
Food experiences ranged from delicious to overpriced, with meals sourced from an outside restaurant.
Cleanliness
5.5
Cleanliness was sharply inconsistent, with both very clean and extremely filthy room reports.
Room Comfort
5.5
Room comfort was mixed, with comfortable rooms alongside average rooms and malfunctioning air conditioning.
Value for Money
4.5
Value concerns include payment surcharges, inconsistent pricing, and disputed food charges.
Total Reviews
Friendly Staff, Limited Parking
6.0
Hotel Emerald is situated in Kolkata,near Sudder Street . The property features a small parking area that can accommodate only three to four compact vehicles. While the rooms are average, guests are provided with one half little bottle of water per person upon arrival, which is not replenished during their stay. In terms of location, New market is a 5 minute walk from the hotel, while Chandani market is approximately 20 minutes away on foot.Additionally, the hotel staff are highly courteous and friendly.
Sudip Neupane •
Solo Traveller • Jun 2026Disappointing Service
2.0
Poor serviceThey ask for 5% charge for upi payment which is not from credit card
Rinkesh Kumar •
Solo Traveller • Jun 2026Disappointing Dining Experience
2.0
A very bad hotel, the food costs the same and we were charged more money, they don't have their own restaurant, there is a restaurant in front and they order from there and bring it to you.
Tanmay Acharya •
Solo Traveller • Apr 2026Excellent Central Stay
10
We stayed at Hotel Emerald from 29th November to 30th November, and the experience was excellent. The hotel hosted the JBG Elite Athletes, and many of the event winners also stayed here, which speaks volumes about its quality and reliability.The location is absolutely prime’right in the centre of Kolkata, with Park Street Metro Station just a short walk away. This makes commuting extremely convenient.The hotel has a large and welcoming reception area, creating a great first impression. The rooms were comfortable, clean, and well-maintained, ensuring a pleasant and relaxing stay.A special mention goes to the food. Although the hotel has its own arrangements, the meals at Presidency Inn, located exactly opposite and owned by the same management, were truly impressive. The food quality, taste, and service were excellent, making the stay even more enjoyable.Overall, Hotel Emerald is a perfect choice for travellers looking for quality, convenience, and comfort in Kolkata. Highly recommended!
Md. Shakil •
Solo Traveller • Nov 2025Convenient Central Stay
10
Stayed at Hotel Emerald from 29’30 November. JBG Elite athletes and winners were also hosted here. Excellent location in the heart of Kolkata, very close to Park Street Metro. Large, welcoming reception and comfortable rooms.Food at Presidency Inn, just opposite the hotel (same owner), was delicious.Overall, a clean, convenient, and highly recommended stay.
George Biswas •
Solo Traveller • Nov 2025Hotel Facilities
Access
Soundproof rooms
Non Vegetarian allowed
Pets not allowed
Suitable for family
Suitable for large groups
Unmarried Couples not allowed
Safety and security
CCTV
Fire extinguisher
Security Guard Timings - Specific Time Slots
Room amenities
Ironing facilities
Sofa
Telephone
Television
Safety Deposit Box
Bathroom
Towels
Family and kids
Family room
Transfers and transport
Parking
Car Parking
Two wheeler parking
Internet access
Wi-Fi
Food and drinks
Restaurants
Room Service
Dining area
Coffee Shop
Accessibility
Elevator access
Services and conveniences
Housekeeping
Conference Room
Laundry Service
Fireplace
24 Hour Power Supply
Smoking Rooms
Safety and cleanliness
Doctor/Nurse on Call
Other facilities
Elevator access
Languages spoken
English
Hindi
Bangla
Hotel Policies
Check-in:
From: 12:00 PM
Check-out:
To: 12:00 PM
Check-in
12:00 PM
Check-out
12:00 PM
Property Policies
- Guest must be over 18 years of age to check-in to this hotel.
- As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
- The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
- Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
- Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
- There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
- All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
- Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance.
- Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
- Unmarried Couples are not allowed in this property.
- Primary Guest should be 18+ years of age
Property Information
- Number of rooms - 30
- Number of floors - 5
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