Hotel Landmark

Booked last minute with no expectations, but it turned out to be a pleasant surprise. Good stay, entertaining experience, and delicious homemade-style food. Most importantly, my child had a satisfying experience.

I had a very disappointing experience during my stay here. Unfortunately, the overall service and hospitality did not meet reasonable expectations. The staff member’s rude and unprofessional manner of responding to concerns made the experience even more unpleasant.The room was not adequately clean, and there were a considerable number of insects. Basic toiletries were also insufficient, and the room-cleaning service was not provided properly. What was particularly disappointing was the lack of acknowledgement or accountability regarding these issues.The food quality was also very poor and, in my opinion, was not suitable or particularly child-friendly. Considering the overall quality of the accommodation, cleanliness, service, and food, I do not feel that the experience was worth the amount paid.I hope the management takes this feedback seriously and makes the necessary improvements to ensure better cleanliness, customer service, hygiene, and food quality for future guests.

Hotel Landmark is a complicated rating... The property has so much potential - it's the largest lot, has HUGE rooms, it's own pool and garden & is walking distance from the Lake, Birdpark and other activities.However, the kitchen was closed while we there (after we prepaid for meals) and were not made aware. This meant needing to walk or ride out to other restaurants, which was disappointing bc we booked the hotel due to how many good reviews there were for food.On top of that, they are obviously understaffed. Very, very nice people work there. But it was clear that the "manager" was working the desk, helping make breakfast the one day they served it, and even cleaning rooms. Him and his partner were easily working 14hr days and never had breaks, so I have no clue how they maintained patience.Its a beautiful place, big rooms but not sure if the owners are understaffing it, tax write off, etc. So much potential but convenience takes a hit. We wouldn't stay there again unless these issues are resolved, and we are not picky travellers.

Had a wonderful stay at Landmark Hotel, Yelagiri! The location is peaceful and surrounded by beautiful greenery, making it a perfect getaway from busy city life. The rooms were clean, spacious, and very comfortable.The staff were extremely friendly and always ready to help, which made the experience even better. The food was delicious, with a good variety to choose from.Overall, it was a relaxing and pleasant stay. I would definitely recommend Landmark Hotel to anyone visiting Yelagiri!

An extremely disappointing experience at this hotel. **AVOID IT! HORRIBLE.** The worst experience in India. The price is high and completely unjustified. The pool was dirty, with cloudy water.The rooms were not cleaned: excrement in the toilets, live and dead cockroaches’including huge ones about 7 cm long’trash bins not emptied, a lot of dust, and bathrooms in a very dirty overall condition.After several requests for cleaning, even showing the front desk manager everything that needed attention, we returned in the evening to find that nothing had been done. We had to follow the manager to make sure the cleaning was actually carried out. The woman and man at the front desk are inefficient, dishonest, and disrespectful toward guests. They pretend to work to avoid dealing with your problems. The staff does not feel concerned about guest issues.Three other families had exactly the same problems as us, in addition to issues with air conditioning and electricity. The other families did not stay. We had all already paid the full amount and requested refunds, but no commercial gesture was made. Their arguments were false, arrogant, and contemptuous.The food was not good. The idly and omelette were poorly cooked. The dining area is outdated and dirty.The reviews for this establishment are misleading. You are offered a 15% discount on your next stay if you leave a positive Google review.The extremely high prices are absolutely not justified.The staff is inefficient and unprofessional.The hotel as a whole is very poorly maintained.