My Space Holiday Inn, Kotagiri

Had the worst experience; the hotel management showed no ethics. They canceled our booking a day before check-in, saying they preferred not to accept Agoda reservations because Agoda offered bigger discounts.

ഈ ഹോട്ടലിലെ റൂം സർവീസ് വളരെ നിരാശാജനകമാണ്. ഭക്ഷണത്തിന്റെ ഗുണനിലവാരവും രുചിയും വളരെ മോശമായിരുന്നു. അതിനുപുറമേ, ആവശ്യമായ സമയത്ത് വൈദ്യുതി ലഭ്യമാകാതിരുന്നത് നമ്മുടെ താമസം കൂടുതൽ അസ്വസ്ഥമാക്കി. മൊത്തത്തിൽ, ഇത് പണത്തിന് യാതൊരു മൂല്യവും ഇല്ലാത്ത വളരെ മോശം അനുഭവമായിരുന്നു. സർവീസും അടിസ്ഥാന സൗകര്യങ്ങളും ഗൗരവമായി മെച്ചപ്പെടുത്തേണ്ടതാണ്. ഈ ഹോട്ടൽ ബുക്ക് ചെയ്യാൻ ആലോചിക്കുന്നവർ, പ്രത്യേകിച്ച് കുടുംബത്തോടൊപ്പം യാത്ര ചെയ്യുന്നവർ, ബുക്ക് ചെയ്യുന്നതിന് മുമ്പ് രണ്ടുതവണ ചിന്തിക്കുക. ഞങ്ങളുടെ അനുഭവത്തിന്റെ അടിസ്ഥാനത്തിൽ, ഞാൻ ഈ ഹോട്ടൽ ആരോടും ശുപാർശ ചെയ്യില്ല.

The service was excellent. The rooms and the free breakfast were also good.

The rooms and free breakfast were excellent and delicious. The overall atmosphere was pleasant.

My stay at MYSPACE was unfortunately not a good experience, and I feel the 7.9 rating shown on the app does not reflect the actual standard of the accommodation.As mentioned in the listing, several amenities were expected to be available, but they were not provided during our stay. Initially, we were not accommodated in the advertised property and were instead placed in a different house. The washroom there was not maintained properly, the water supply was very poor, and the overall cleanliness was extremely disappointing.The mattresses were very old and uncomfortable, and the bed linen did not appear to be properly washed. The room also did not have basic furniture such as a table, dressing table, or chair.Another major concern was the overall environment in the house. I noticed unfamiliar people sleeping in different parts of the house, which made us feel uncomfortable and raised concerns about privacy and security. In the morning, I also noticed unwashed plates left aside from the previous night's dinner, which further reflected the poor level of cleanliness and housekeeping.Considering all these issues, I would rate my experience only **3 out of 10**. I believe the 7.9 rating displayed on the app is considerably higher than what the actual experience justified.I hope the management takes these concerns seriously and improves the cleanliness, maintenance, amenities, privacy, and overall guest experience for future visitors.

ixigoer •

Business • India • Aug 2026