Super Townhouse MG Road Pune

I checked into this hotel around 9:30’10:00 PM, and within a short time, the entire stay turned into a nightmare.It turned out that some local rowdies/goondas were staying at the property, and another group came searching for them. The police got involved, and during all this chaos, one of those people barged into multiple rooms without any permission.To my shock and disbelief, this person even entered the room where my wife and mother were staying, completely violating their privacy and putting their safety at risk. The property manager was helpless and failed to control or stop these outsiders.When I questioned what was happening, I was met with rude and dismissive replies like, ’Who are you? Why are you bothered? I am doing my work.’This is an unacceptable breach of guest security and a traumatizing experience for my family. The management showed zero control, zero professionalism, and no regard for guest safety. I would strongly advise everyone to avoid this hotel for your own safety and peace of mind.

We booked two rooms at Super TownHouse, MG Road Pune through Agoda with breakfast included. The next morning, the hotel staff claimed that breakfast was included only for 3 guests instead of 4, even though our booking clearly mentioned accommodation for four people. Such a policy makes no sense ’ if the tariff covers four guests, breakfast should too!The food quality was below average, and service was slow and unprofessional ’ nothing gets done on time. Overall, it was a disappointing experience from start to finish. Would not recommend this hotel. Avoid if you can!

1. Absolutely the worst place I’ve ever stayed’avoid at all costs.2. Mosquitoes everywhere; bring your own repellent or suffer.3. Had to call reception at least 10 times for basic cleaning’no one showed up.4. No geysers, just a heater stick that takes 20 minutes to warm water.5. Cockroaches in the room, and staff refused to clean even after repeated requests.6. Breakfast is a joke’served at 9:30 am if you’re lucky, after a long wait.7. Ordered bread butter, got burnt toast instead, and staff expected me to eat it.8. Plates and basic amenities are never provided on time.

The rooms were clean, spacious, and beautifully decorated’offering both comfort and charm.The location is perfect’peaceful and scenic, yet close to town and local attractions. I especially loved the view from my window and the relaxing ambiance throughout the property.The staff went above and beyond to make sure every part of my stay was perfect. The food was delicious, the amenities were top-notch, and everything felt thoughtfully cared for.Highly recommend this place to anyone looking for a relaxing, memorable getaway. I will definitely be returning!

In a location with few hotels, Townhouse comes as a relief. And with basement parking available, for travellers it is a boon in an area where parking is scarce. Reception and staff are accommodative and great. Check-in is simple and convenient. Rooms are decently priced and clean. Issues are promptly addressed. Common spaces, staircase, are clean and well lit. Administration could take a notice of sheets and towels replacements.