Taj Surajkund Resort & Spa, Delhi NCR

This feedback message is for Mr. Ramneet Singh( Hotel Manager):1. It took more than 30min for us to check in which was unusual for us, in a 5star hotel only 2 counters were operational and rest there wasn't anyone else. How come a guest is being asked to wait simply for a check in and later the staff suggests to take the kid to the kids room to wait for another some more time?2. Kids room: the staff lady there asked us to take of the child as she needs to go for breaking her ramadan fast, does that mean they don't have a backup staff ?3. Food: the worst dine in experience (Dinner & Breakfast) , in a 5star failing to understand what can be the issue is it the chef or some mismanagement inside ,tasteless food with poor service. Total waste of money of including food in our stay. Staff isn't trained how to deal with guest, when the starters & main course weren't worth having we ordered pizza & pasta but that turned out to be pathetic. Staff has no basis courtesy of even asking if the guest needs something except they will come to the table just to ask for the clearance of utensils. Very unprofessional staff!!4. Check out: while checking out staff at the reception mentions to pay for the cricket we played for 5min, again this was strange and shocking for playing the games should this be chargeable ?? Never heard!! Where is it posted for the chargeable games & whose responsibility should it have been to inform prior??Feeling really low in writing this feedback for a hotel like Taj!!

Our stay at Taj Surajkund Resort & Spa was nothing short of exceptional. From the moment we arrived, the warmth and professionalism of the staff made us feel genuinely welcomed. The hospitality here truly reflects the signature Taj standard thoughtful, attentive, and effortlessly gracious.The property itself exudes a royal and serene ambiance, blending elegant architecture with lush surroundings. Every corner of the resort gives you a sense of calm luxury, making it a perfect escape from the city while still feeling grand and refined.One of the highlights of the stay was undoubtedly the culinary experience. The food was outstanding, with an impressive spread that caters to every palate. From flavorful Indian delicacies to beautifully crafted continental dishes, the variety and quality were remarkable. Each meal felt like a celebration of taste, with fresh ingredients and impeccable presentation.What truly elevates the experience is the attention to detail whether it's the courteous staff, the elegant setting, or the thoughtfully curated dining options. It all comes together to create a stay that feels both indulgent and memorable.Overall, Taj Surajkund offers a perfect blend of royal charm, world-class hospitality, and exceptional cuisine. Highly recommended for anyone looking for a luxurious and memorable stay. ’

Excellent staycation. Thoroughly enjoyed our stay. Hotel has a lot of things for recreation. Amazing food & Service. Staff are very polite & humble. Special thanks to Navraj, Rudra, Umesh& devesh for outstanding service. Looking for next gathering very soon.

My stay at Taj Surajkund Resort was absolutely wonderful! ’’ The rooms were incredibly comfortable and spotless, making for a truly relaxing experience. The location is perfect, so convenient. Service was quite good, though there's always a little room for improvement. ’ Definitely recommend! ’’

Our stay from 31st Jan 2026 to 2nd Feb 2026 at Taj Surajkund Resort & Spa ( Room No. 857) was truly memorable and filled with warmth, comfort, and exceptional hospitality. The entire team ensured that every moment of our visit felt special and relaxing.A special mention to Mr. Shubham Rohila (Front Office Trainee) for his ever-smiling presence and readiness to help. He consistently went the extra mile to make us comfortable and attended to every request with genuine care and professionalism.We would also like to appreciate Mr. Sanjay Thakur from Housekeeping (8th Floor) for maintaining outstanding standards of cleanliness and hygiene. The rooms and corridors were impeccably maintained, reflecting great attention to detail.The mornings were made even more delightful by Mr. Mahendar Rawat, the flautist, whose soothing and engaging tunes created a beautiful ambience during the breakfast buffet, making dining a truly enriching experience.Lastly, heartfelt thanks to the entire buffet team for the delicious spread and their warm, courteous service. Their attentiveness and hospitality added so much joy to every meal.Thank you, Taj Surajkund, for a wonderful stay. We look forward to visiting again soon!ThankyouShalini and Gaurav Shekhawat ’’ ’’