TGI Star Holidays Resort Yercaud

Nice ambiance, friendly staff and good vibe

Family • India • Sep 2026

Overall experience was good.. Food was excellent.

Family • India • Sep 2026

The rooms are ok, there was a foul drainage smell from the washroom. They tried to clean it again but the smell was persistent.The location is good as its only a km away from the lake and even closer to the botanical garden.The food is fine, not bad but nothing exceptional.The staff is great, very polite , prompt and generally very helpful.

Good Value for Money, but Some Areas Need ImprovementOverall, I had a mixed experience at the resort. The resort is quite affordable for the price, and I found the staff to be friendly and the service generally good.However, I feel there are a few areas where the resort could improve.The main concern was the food quality. After having the food, I experienced vomiting and stomach pain, and unfortunately, almost half of my day was affected because of this. I cannot say for certain that the food was the cause, but the experience made me concerned about the freshness and quality of the food. I would sincerely suggest that the resort pay extra attention to food freshness, hygiene, and proper storage.The towels provided also appeared quite old and worn, which made me slightly uncomfortable while using them. Replacing them with newer and well-maintained towels would certainly improve the guest experience.I would also like to politely mention one concern regarding guest reviews. Staff members came to our room and requested that we give a 5-star rating. I had given 3 stars based on my personal experience, and I was asked about giving a higher rating. I completely understand that the resort would appreciate positive feedback, but I feel guests should be given the freedom to provide an honest rating based on their individual experience.Different guests may have different experiences ’ one person may genuinely feel the resort deserves 5 stars, while another may feel differently. Respecting this difference in opinion would, in my view, make the feedback more genuine and helpful for both the resort and future guests. Encouraging guests to give a specific rating may unintentionally create a different impression of the actual guest experience.Regarding water, when we requested an additional complimentary bottle, we were informed that it would be chargeable. I understand that additional bottles may have a cost, although providing one extra bottle as a courtesy would have been a nice gesture.Overall, the resort offers good value for money and the service is good, but I believe there is room for improvement in food quality, hygiene and guest feedback practices.My 3-star rating is simply based on my personal experience during the stay. I hope the management will take these comments positively and use them to further improve the experience for future guests.

1. Rooms are not clean and bad smelling2. Frequent power cuts3. Food is ok4. Facilities are not good

Family • United Kingdom • Aug 2026