THE GOA COURTYARD

Courtyard Goa offers reasonable prices and spacious rooms, but our overall stay was disappointing due to poor service and unresponsive staff. We stayed as a group of four in a large room and initially received extra bedsheets as requested. However, when we extended our stay and asked for a different room because of problems with the current one, such as a bathroom drainage issue where water wouldn't drain properly, the situation did not improve. On the second day, we also experienced water supply problems, and despite informing staff, their response was unsatisfactory. We were moved to another room on the third day, but it had the same drainage issues. The biggest frustration was the staff's lack of responsiveness; even after returning late at night, we still hadn't received the extra bedsheets and had to keep following up. Although the price seems fair, the poor service and maintenance problems negatively impacted our stay. The hotel needs to enhance staff responsiveness, housekeeping, and basic room upkeep. I would not suggest staying here if you want dependable service and a smooth experience.

Ajitesh Sharma, a staff member, was very kind and helpful with everything, and the rest of the staff were also excellent. The property is great and offers good prices.

Our stay at the hotel was enjoyable and comfortable. The property is attractive, well-kept, and offers a pleasant environment for relaxation. The staff were courteous, polite, and professional. I want to especially acknowledge Ajitesh and Lalit, who were outstanding during my visit. Their friendly hospitality, willingness to help, and professional conduct really enhanced the experience. In summary, it was a wonderful stay with top-notch service and hospitality. I would gladly return and suggest this hotel to others.

The staff were friendly and the room was nice. However, there was no remote for the AC and the fan didn't work well.

Very kind 😍