The Grand Tanishqa By Basotel

The hotel is well maintained. The room was clean. The food tasted great. Breakfast was also good.

This is among the top hotels in Indore with good food and excellent service.

The service was reliable and trustworthy.

I, Amit Tiwari, project head, had a very unsatisfactory experience with the General Manager, Ganesh. His professionalism, guest handling, and communication were well below what I expected. Rather than addressing issues, his attitude was dismissive and uncooperative. As a guest, I anticipated better leadership and customer service. I hope the management considers this feedback seriously and improves guest relations and responsibility. The service by GM Ganesh was disappointing; he seems unfit for the role, lacks knowledge, responds with immediate refusal, argues, and uses abusive language at the reception in front of everyone. Truly disappointing and shameful, I do not recommend this at all.

Whenever I visit Indore, for the past eight months, my preferred spot has been The Grand Tanishqa, and the main reason is a wonderful girl named Priya who works there. She is truly exceptional at her job, and her commitment is clearly evident. I keep returning to this hotel because of her remarkable hospitality. She is very courteous, pays personal attention to each guest, and goes the extra mile to fulfill their needs. The hotel staff is fortunate to have such a kind and excellent person. 10/10 stars.