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The Hotel Palacio

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Hotel Palacio,Opp. Farm Gate,GS Road,Khanapara,Guwahati,Assam, 781022

Meeting room / ballrooms
92+ Photos

Excellent Service

Staff is consistently polite, attentive, and quick to assist guests.

Tasty Food

Food quality is praised, with a variety of delicious options.

Prime Location

Conveniently located near major attractions and nightlife.

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available.Parking is accessible, supplied by the hotel for guests who arrive by car. Reception services featuring concierge service are available to cater to your requirements. The hotel is completely smoke-free.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service and air conditioning.For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, a coffee or tea maker, bottled water and mini bar. Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Each morning at The Hotel Palacio, a scrumptious, homemade breakfast kick-starts the day.Do you possess exceptional culinary skills? Prepare your meals personally within the hotel at its BBQ facilities. Indulge in the numerous pursuits available at The Hotel Palacio. Begin your holiday perfectly by taking a plunge into the swimming pool.At the hotel, enjoy a laid-back beverage experience by the poolside bar, sipping on a soothing cocktail.

Popular Facilities

Pool with View

Pool with View

Internet services

Internet services

Buffet Breakfast

Buffet Breakfast

Room Service

Room Service

Bar

Bar

Fitness Centre

Fitness Centre

Elegant Room
Recommended Deal

Elegant Room

Free Cancellation

Parking

Book with ₹0

₹7,352

+ ₹2,144 taxes and fees, per night, per room

7.1

Very Good

253 reviews

84% positive reviews in last few months

Guest as saying

It was all right

Flag

Solo traveler • India • Mar 2026

I'm still fuming about my terrible experience at this hotel ’’. I was there during the New Year's and Christmas holidays, and their top-floor club was blasting disco music till 4 am. I called reception multiple times, but nobody responded. After what felt like an eternity, they finally said they'd shift me to another room where it might be quieter ’’. Might be quieter?!They asked me to pack my stuff and move rooms at 2-3 am. Are you kidding me?! I had a 10 am flight the next day and needed some sleep. Their idea of "handling" the situation was ridiculous.If you're planning to stay here, call ahead and ask about their club hours. Trust me, you won't sleep a wink if they're blasting music till the wee hours. ’’ Don't say I didn't warn you!

Varsha Mehra •

Solo Traveller • Feb 2026

Our stay at Hotel Palacio was fantastic. I must commend them on the consistency and ambiance they maintain. The staff is quite adept at recognizing guests based on their spending level and treating them accordingly.Reception - The check-in was smooth. Ms. Bunty managed everything perfectly, from handling guest requests to ensuring their comfort. The rooms were spotlessly clean, and the bathroom was well-stocked with hand soap, shampoo, body wash, a dental kit, and a comb.The food at this hotel was delicious and excellent. We had to leave early, so we couldn't have breakfast, therefore I can't comment on that experience. The mini-fridge in the room had chocolates, wine, and cold drinks available, but you would have to pay significantly more than market price if you used them.During checkout, the manager also requested that we review the hotel, which I am now doing.

Amit Kumar •

Solo Traveller • Jan 2026

Explore the Area

Hotel Palacio,Opp. Farm Gate,GS Road,Khanapara,Guwahati,Assam, 781022

Around the property

    Srimanta Sankaradeva Kalakshetra

    0.97 km

    Silk Assam: Pat, Muga Mekhela Chador - Pooja Boutique

    3.17 km

    Indira Gandhi Athletic Stadium

    5.66 km

    Gini & Jony

    5.81 km

    ISKCON Guwahati

    8.11 km

    Nehru Stadium

    8.43 km

    Guwahati War Cemetery

    8.62 km

    Nabagraha Mandir

    8.92 km

    Artfed

    8.98 km

    Guwahati Junction Railway Station

    9.15 km

7.1

Very Good

253 Users

Guest Impressions

spotlight icon

Guests appreciate the attentive and friendly staff.

Many enjoy the prime location for exploring the city.

Cleanliness is often highlighted as a positive aspect.

Location

8.1

Prime location near attractions and nightlife.

Food

7.5

Diverse menu with delicious options for all tastes.

Cleanliness

7.2

Rooms maintained to a high standard of cleanliness.

Room Comfort

7.1

Cozy rooms with essential amenities for a pleasant stay.

Staff

6.4

Attentive and friendly service enhances guest experience.

Value For Money

5.4

Competitive pricing for quality services and location.

Total Reviews

All Reviews (10)
Solo traveler (1)
Solo Traveller (8)
Family (1)

Very good

7.2

It was all right

Flag

Solo traveler • India • Mar 2026

Frustrating Noisy Stay

2.0

I'm still fuming about my terrible experience at this hotel ’’. I was there during the New Year's and Christmas holidays, and their top-floor club was blasting disco music till 4 am. I called reception multiple times, but nobody responded. After what felt like an eternity, they finally said they'd shift me to another room where it might be quieter ’’. Might be quieter?!They asked me to pack my stuff and move rooms at 2-3 am. Are you kidding me?! I had a 10 am flight the next day and needed some sleep. Their idea of "handling" the situation was ridiculous.If you're planning to stay here, call ahead and ask about their club hours. Trust me, you won't sleep a wink if they're blasting music till the wee hours. ’’ Don't say I didn't warn you!

Varsha Mehra •

Solo Traveller • Feb 2026

Excellent Hotel Experience

10.0

Our stay at Hotel Palacio was fantastic. I must commend them on the consistency and ambiance they maintain. The staff is quite adept at recognizing guests based on their spending level and treating them accordingly.Reception - The check-in was smooth. Ms. Bunty managed everything perfectly, from handling guest requests to ensuring their comfort. The rooms were spotlessly clean, and the bathroom was well-stocked with hand soap, shampoo, body wash, a dental kit, and a comb.The food at this hotel was delicious and excellent. We had to leave early, so we couldn't have breakfast, therefore I can't comment on that experience. The mini-fridge in the room had chocolates, wine, and cold drinks available, but you would have to pay significantly more than market price if you used them.During checkout, the manager also requested that we review the hotel, which I am now doing.

Amit Kumar •

Solo Traveller • Jan 2026

Disappointing Staff Experience

2.0

Very Disappointing Experience Due to Staff BehaviourI had a very unpleasant experience at this hotel mainly because of the unprofessional and rude behaviour of the staff. From the moment I arrived, the attitude was unwelcoming and dismissive. Basic courtesy and respect were completely missing.When I raised simple queries, the staff responded arrogantly instead of helping. It felt like guests were treated as a burden rather than valued customers. This kind of behaviour ruins the entire stay, no matter how good the location or rooms might be.Hospitality is about how guests are treated, and this hotel failed badly in that area. I would not recommend this place to anyone who expects respectful service and a comfortable experience.

Partha Technical •

Solo Traveller • Jan 2026

Comfortable Stay with Minor Issues

8.0

Room service and housekeeping are excellent, with staff being exceptionally friendly and attentive. The Block-B building offers a peaceful, cozy, and comfortable atmosphere. The property has ample car-parking space and is well located, making it convenient for guests.However, the absence of attached washrooms near the conference hall on the second floor (Block-A) is quite inconvenient and could be improved for better functionality. Block-A is abit too noisy with club

Sethrichem Sangtam •

Solo Traveller • Jan 2026

Hotel Facilities

amenity
Access

24*7 Front Desk

Non-smoking rooms

Smoking allowed

amenity
Safety and security

24*7 Security

CCTV in common areas

Fire extinguisher

Safety/security feature

Smoke detectors

amenity
Room amenities

Air-conditioned rooms

Daily housekeeping

Cupboard

First Aid kit

Hair dryer

Hand sanitiser

Ironing facilities

Linens

Mini bar

Mirror

Shelf for clothes

Slippers

Smoke detector

Study table

Tea/Coffee maker

Telephone

Wake-up call

Window

Safety Deposit Box

amenity
Bathroom

Bathrobes

Shower

Toiletries

amenity
Family and kids

Family room

Kids' meal

amenity
Transfers and transport

Free car parking

Airport transfer

Car rental service

Shuttle service

amenity
Internet access

Internet services

amenity
Kitchen

Tea/Coffee maker

amenity
Food and drinks

Buffet Breakfast

Room Service

Bar

BBQ Facility

Alternative Meal Arrangement

Coffee Shop

Happy Hour

Vending Machine

amenity
Activities and sports

Pool with View

Fitness Centre

In-House Golf Course

Karaoke

On-Site Entertainment

Nightclub

BBQ Facility

amenity
Accessibility

Elevator access

Wheelchair-accessible

amenity
Media and entertainment

Satellite channels

amenity
Other facilities

Elevator access

amenity
Languages spoken

English

Hindi

amenity
Services and conveniences

Facilities for Differently-Abled Guests

Meeting/Banquet Facilities

Luggage Storage

Terrace

Laundry Service

Locker

Shoeshine kit

ATM

Contactless Check-in/Check-out

Dry-Cleaning

Food Delivery

Grooming

Smoke-Free Property

Smoking Area

Air conditioning in Public Area

Concierge

Free car parking

amenity
Safety and cleanliness

Anti-Viral Cleaning Items

Cashless Payment Service

Common Area Disinfection (Daily)

Hot water linen and laundry washing

Individually-wrapped food options

No Shared Stationery

Physical Distancing of at least 1 metre

Regular Sanitisation of Rooms

Regularly disinfected rooms

Room Sanitisation Opt-Out Available

Safe Dining Space

Safety Protocol-trained staff

Sanitised kitchen and tableware

Contactless Check-in/Check-out

First Aid kit

Hand sanitiser

Hotel Policies

Check-in:

From: 1:00 PM

Check-out:

To: 11:30 AM

Children and extra beds

  • All children are welcome.
Infant 0-2 year(s)
  • Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-5 year(s)
  • Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge.
Guests above 6 year(s)
  • Must use an extra bed which will incur an additional charge.
Other
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Property Information

  • Reception open until - 23:59
  • Check-out from - 11:00
  • Check-in until - 00:00
  • Travel time to airport (minutes) - 45
  • Breakfast charge (unless included in room price) - 520 INR
  • Number of floors - 6
  • Number of rooms - 49
  • Non-smoking rooms/floors - yes
  • Number of restaurants - 1
  • Number of bars/lounges - 1

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Frequently Asked Questions when booking The Hotel Palacio

What is the location of The Hotel Palacio?

The Hotel Palacio is located at Hotel Palacio,Opp. Farm Gate,GS Road,Khanapara,Guwahati,Assam, 781022.

What is the check-in and check-out time at The Hotel Palacio?

The standard check-in time at The Hotel Palacio is 1:00 PM, and check-out is at 11:30 AM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at The Hotel Palacio.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at The Hotel Palacio.

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