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The Pavilion Hotel
Mallital, Nainital, Uttarakhand Nainital India 263002, 263001
At The Pavilion Hotel, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Arrange your trips to and from the airport using the hotel's convenient transportation services booking. Amenities at taxi offered by The Pavilion Hotel simplify the organization of your excursions, tourist activities, and other adventures in Nainital.Complimentary parking is available for guests.Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out and luggage storage.At the hotel, their ticket service and tours is also capable of assisting with booking tickets and securing reservations for entertainment and adventures.Always look your best in your preferred attire with the dry cleaning service and laundry service provided at The Pavilion Hotel. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber.A selection of rooms at The Pavilion Hotel come furnished with linen service to cater to your needs and comfort. A few accommodations in The Pavilion Hotel incorporate separate living room and balcony or terrace into their architectural arrangement.A few chosen rooms are equipped with television and cable TV to ensure guest amusement. In certain chosen rooms, bottled water is conveniently available for your use.In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as toiletries and towels, ensuring a comfortable stay for guests. A delightful breakfast is the perfect way to begin your day, and at The Pavilion Hotel, you can always indulge in a scrumptious meal on-site. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. Are you inclined to prepare your own dishes? You will surely appreciate having the on-site BBQ facilities available.
Popular Facilities
Buffet Breakfast
Room Service
Terrace
Garden/Backyard
BBQ Facility
BBQ Facility
Standard Double Room
Mandatory Gala Dinner charges applicable for Christmas and New Year to be paid at the hotel directly by the guests(If any)
Book with ₹0
+ ₹500 taxes and fees, per night, per room
7.8
Very Good
•1568 reviews
Dirty rooms and washrooms, poor cleaning and slow service
Guest as saying
It is near high court road about 500 m away from mall road walking distance.
ixigoer •
Couple • India • Sep 2026I would not recommend this hotel.before booking read the full feedback.I had a very disappointing stay at this hotel. The room was dirty, the washroom was unhygienic, and there was a strong unpleasant smell throughout the room.My family and I were unable to sleep the entire night due to the poor condition of the room. We requested a room change, but the staff neither assisted us nor provided an alternative room.This experience was completely unacceptable. Considering the amount I paid, the hotel was nowhere near the expected standard. It was a complete waste of money. Instead of a comfortable and safe stay, I received a poorly maintained room and unsupportive service.
ixigoer •
Family • India • Sep 2026No words awesome😎
ixigoer •
Couple • India • Sep 2026
Around the property
Gurudwara Shri Singh Sabha
0.71 km
Parking
0.68 km
Nainital Lake
0.61 km
Snow View Point
0.44 km
Goddess Naina Devi
0.55 km
Stadium
0.61 km
The Pahari Store
0.55 km
B.D.Pandey Female Hospital
0.65 km
Bara Bazaar
0.55 km
Tibetan Market
0.71 km
7.8
Very Good
1k+ Users
Guest Impressions
Location offers walkable access to Mall Road and nearby attractions, though some routes involve uphill walking.
Cleanliness ranges from spacious, tidy rooms to complaints about dirty rooms, bathrooms, and balconies.
Service is often helpful and responsive, but delays and unresolved requests also recur.
Location
8.6
Convenient, walkable location near Mall Road, though slightly uphill or distant for some.
Food
8.2
Food is generally praised, though breakfast and vegetarian options receive criticism.
Staff
7.2
Staff are often helpful and polite, but service responsiveness is inconsistent.
Value for Money
6.4
Value varies: some find it reasonable, while others consider rooms and service overpriced.
Room Comfort
6.2
Spacious, comfortable rooms contrast with odors, poor maintenance, and privacy issues.
Cleanliness
5.8
Cleanliness is inconsistent, with dirty rooms, bathrooms, and balconies alongside clean-room experiences.
Total Reviews
Best place to stay
9.6
It is near high court road about 500 m away from mall road walking distance.
ixigoer •
Couple • India • Sep 2026Poor Stay horable
2.0
I would not recommend this hotel.before booking read the full feedback.I had a very disappointing stay at this hotel. The room was dirty, the washroom was unhygienic, and there was a strong unpleasant smell throughout the room.My family and I were unable to sleep the entire night due to the poor condition of the room. We requested a room change, but the staff neither assisted us nor provided an alternative room.This experience was completely unacceptable. Considering the amount I paid, the hotel was nowhere near the expected standard. It was a complete waste of money. Instead of a comfortable and safe stay, I received a poorly maintained room and unsupportive service.
ixigoer •
Family • India • Sep 2026Best hotel
10
No words awesome😎
ixigoer •
Couple • India • Sep 2026Above average
5.2
stay was spoiled by the group of Girls , they banged on our door entir evening and making too much noice in the corridor. even after complaints to the hotel staff nothing was done to control the girls.
ixigoer •
Couple • India • Sep 2026Very pleasant stay
10
It was a very pleasant stay for us. This was our second time staying in pavillion. Good staff. Very nice food . And also great location. Very clean room. And plus very reasonable.... Loved it.
ixigoer •
Couple • India • Sep 2026Hotel Facilities
Access
24*7 Front Desk
Express Check-in/out
Intercom
Safety and security
24*7 Security
CCTV in common areas
Fire extinguisher
Safety/security feature
Room amenities
Daily housekeeping
Cupboard
First Aid kit
Free drinking water
Ironing facilities
Mirror
Seating area
Snacks or fruits
Study table
Telephone
Bathroom
Shower
Toiletries
Towels
Family and kids
Play area
Kids club
Kids' meal
Transfers and transport
Onsite car parking
Airport transfer
Bicycle parking
Taxi/Cab service
Internet access
Internet services
Food and drinks
Buffet Breakfast
Room Service
BBQ Facility
Snacks or fruits
Alternative Meal Arrangement
Water Bottles
Accessibility
On-site accessible restaurants / lounges
Safety and cleanliness
First Aid kit
Cashless Payment Service
Common Area Disinfection (Daily)
Mask-wearing staff
Activities and sports
BBQ Facility
Mini Golf Course
Game room
Badminton Court
Outdoor Recreational Activities
Table tennis
Ticket Services
Tours
Services and conveniences
Terrace
Concierge
Free car parking
Luggage Storage
Laundry Service
Dry-Cleaning
Smoking Area
Meeting/Banquet Facilities
Outdoor
Garden/Backyard
Media and entertainment
Satellite channels
Languages spoken
English
Hindi
Hotel Policies
Check-in:
From: 12:00 PM
Check-out:
To: 10:00 AM
Check-in
12:00 PM
Check-out
10:00 AM
Property Policies
- Guest must be over 18 years of age to check-in to this hotel.
- As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
- The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
- Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
- Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
- There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
- All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
- Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance.
- Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
- Primary Guest should be 18+ years of age
Property Information
- Number of floors - 2
- Number of rooms - 35
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Frequently Asked Questions when booking The Pavilion Hotel
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