Zone By The Park Kolkata, Newtown

We recently had a stay at Zone By The Park as a group of medical doctors attending a conference in Kolkata, and I want to share an review.Initially, we encountered significant check-in delays and some frustrating issues with the front desk and room cleanliness upon arrival.However, what truly defined our experience was how the management team stepped in. They provided a prompt response and handled the situation with utmost professionalism and care, completely turning things around and showing us genuine warm hospitality.Beyond the management's swift resolution, the food at the hotel was fantastic and absolutely delicious!We completely understand that challenges can happen in the service industry, but what matters most is how a team responds and provides solutions.Because of the management's great dedication and wonderful recovery service, our stay ended up being great. We will definitely visit again the next time we are back in Kolkata!

My stay at the hotel was amezing experience. from chcek-in to chcek out. everything was handled smoothly and professionally. the rooms were perfect and provided a very comfortable stay.The service quality,food , cleanliness & overall atmosphere exceeded my expectations. i would like to thank the entire hotel team for their warm hospitality and dedication. it was a memorable stay and i would definitely choose this hotel again for my future visits & thank you pooja for your excellent service & dedication. we truly appreciate your efforts in creating a memorable experience.

Great experience, clean room and polite staff. Trust them for your comfortable stay.Swimming pool, gym, spa all are well maintained.Restaurant provides good variety of options.Priyanka and subhojit ensured hassle free checking and checkout.Will definitely recommend.

I had a wonderful stay and was truly impressed by the overall hospitality. The room was spotless, well-maintained, and very comfortable. The staff were always courteous, attentive, and incredibly quick in responding to any request, making the entire experience smooth and enjoyable.A special mention to Ranajit, Swastika, and Santanu for their exceptional kindness, warm gestures, and professional service at the bar. They made every interaction pleasant with their friendly attitude and genuine care for guests.Special thanks to Ranajit for going the extra mile to ensure we had a great experience, his hospitality was truly commendable.Overall, an excellent experience with outstanding service. Highly recommended, and I would be happy to visit again!

I had a wonderful stay at Zone by The Park Kolkata. The hotel offers a perfect blend of comfort, cleanliness, and modern amenities. The rooms were well-maintained, spacious, and very comfortable, making the overall experience truly relaxing.What really stood out was the exceptional hospitality. A special thanks to Miss Priyanka Biswas and Mintu for their warm and attentive service. They went above and beyond to ensure that my stay was smooth and enjoyable, always ready to help with a smile.The location in New Town is also very convenient, with easy access to key areas. Overall, it was a delightful experience, and I would highly recommend this hotel to anyone visiting Kolkata. Looking forward to staying here again!