Blue Ocean The Fern Resort & Spa Ganpatipule, Series by Marriott

Too good facilities for a peaceful getawayLeisure travellers can opt this placeAs they have private beach as wellFood 3star... didn't like it personally

Couple • India • Aug 2026

We reserved two Winter Green King Rooms with Courtyard View but were told we had been "upgraded" to two villas. Unfortunately, this has resulted in a downgrade in comfort, service, and overall experience. Both villas have issues such as malfunctioning air conditioning, several lights not working, plumbing problems in the bathrooms, no room service or in-room dining, missing basic housekeeping supplies like tissue paper, and poor maintenance that falls short of expectations. The lack of room service is especially frustrating; we had to go to the restaurant to order food, and at the Atlantic restaurant, we waited over 50 minutes for a simple order of 2 teas, 1 pizza, and 1 French fries. This is not the standard of hospitality expected from a premium resort. An upgrade should enhance the guest experience, not remove essential services and amenities. We want to know what we are paying for if basic facilities, maintenance, and guest services are not provided. We ask for immediate corrective measures, an explanation of how these villas are considered an upgrade, and suitable compensation for the inconvenience.

I want to update my review after a terrible experience following checkout. On the day we left, I accidentally left my MK wallet containing cash and cards in the room locker that the resort provided for security. Only my husband and I knew the locker code. After arriving at my next destination, I realized the wallet was still in the locker. We tried contacting the resort immediately, which was difficult. It's been over two weeks with their so-called investigation, but they keep denying responsibility and claim there are no cameras. I've lost a lot of money. Their staff say they don't know anything. I can't understand how a wallet could disappear from a locked locker when only they have the master key. I'm very disappointed and will never return. I don't recommend this place to anyone because your belongings aren't safe! Whether Marriot or Fern group, this was the worst experience I've had. We only ate and enjoyed the property, having all our meals at their restaurants. On the last night, I got Gastroenteritis. The worst stay ever! Previously, I mentioned the rooms need major upgrades, though the location is beautiful.

We book a garden facing room costing ***per night .The first room which they gave us had no view at all, the room was in abad shape with rusted chair after we complained we were shifted to another room which was ok.The wifi was open ,insecure wifi which was frequently disconnecting and no network in the property plus no proper wifi which is a basic these days.No internet in the TV as well.The worst was the breakfast buffet, the options were capsicum rice, noodles , pasta ...plus south indian and paratha...Paratha looked like as if they were cooked last night. The butter was kept in a bowl open and no brand mention. It did not even tasted like Amul butter. I cannot expect a 4 star property to serve jam and butter like this.The buffet was pathetic....Seriously it was not at all worth spending ***.....very depressing and disappointed.

Couple • India • Aug 2026

The resort and villas are beautiful, offering clean rooms in a scenic setting with a private beach. Although network connectivity was an issue, they have recently added WiFi, which was much needed. The main downside is the price, which is quite steep for Ratnagiri. They charge around 14k per night for a villa, which feels expensive since the Marriott took over. Other beachfront villas are even pricier. The food is decent but not exceptional; before the takeover, it was a delight for local dishes, which I now miss. I've been visiting every six months for seven years, and it's my favorite place for peace and personal time. However, since the takeover, it's become harder to get weekend accommodations, and the price has increased fivefold in five years, making it tough for loyal guests like me to return.