Collection O Rai Ka Bagh Near Railway Station Formerly Pioneer Plaza

Rooms allotted were not good, no geyser in the washroom, staff assistance was not timely.

Prateek •

Solo Traveller • India • Dec 2025

This stay would reasonably merit a sharply negative review, especially given the safety concerns, missing basic amenities, and incorrect billing you experienced.’Key room issuesA 3-star hotel is generally expected to provide basic bathroom linens (bath towels, bathmat) and standard toiletries, not just a single handwash dispenser.’No complimentary drinking water in the room falls below common expectations for mid’scale hotel in India, where at least one bottle per day is usually standard.’A wardrobe completely filled with blankets, leaving no space for bags, reflects poor room planning and storage standards for a multi’night stay.’Safety and securityThe absence of a safety latch or chain on the inside of the room door is a legitimate safety concern, as most hotels use this as a basic in’room security measure.’If duplicate keys can open the room without any additional latch or deadbolt, it increases the sense of vulnerability and undermines guest trust in the property’s security.’Breakfast and F&BIncluded breakfast that offers only poha and tea is extremely limited for a hotel positioning itself as 3-star, where a minimal spread usually includes at least 3’4 hot items plus beverage options.’Limited, repetitive breakfast and poor F&B variety are among the most common reasons guests leave low ratings and decide not to return to a hotel.’Service lapse and billingCharging for bottled water on Day 1 is acceptable only if it is clearly communicated as a paid item; problems arise when such charges are not transparent in advance.’Asking you to pay at checkout for a bottle of water that never reached the room is a classic example of wrongful or disputed charges, which is a documented source of guest complaints and negative reviews.’Suggested review wordingMention the mismatch between ’3-star’ labeling and actual experience: lack of linens, minimal toiletries, no complimentary water, cramped wardrobe, and missing safety latch.

Good

Vishnu K v •

Solo Traveller • India • Dec 2025

There is no proper room maintenance, and even the toilet was not flushed. The receptionist is also not responding properly. Overall, it is a very disappointing experience.

Solo Traveller • India • Nov 2025

The hotel's location was the only positive aspect. Unfortunately, the rooms were extremely dirty, with dust visibly accumulated on tables and surfaces everywhere, and a foul odor permeating the space. Don’t be fooled by the photos shown during booking. Overall, it was a very disappointing experience, and I only stayed here overnight .

Solo Traveller • India • Nov 2025