Comfort Inn sapphire Chandkheda, Ahmedabad

I stayed here for three days and it turned out to be one of the most disappointing hotel stays I've experienced. The problems began right at the entrance where the drop-off zone was very crowded and there was no security staff to manage vehicles or help guests. Check-in was also unsatisfactory — even though I booked a premium room, I was assigned one with no view at all. The room had several issues: the in-room phone didn't work, so I had to use my own phone to contact reception or message them on WhatsApp. For a hotel that claims to be premium, this was unacceptable. The worst problem was the air conditioning. During my stay, Ahmedabad was about 41°C, but the AC in the room wouldn't cool below 25°C. There was no ceiling fan or other ventilation options, so the room stayed uncomfortably warm, making it hard to relax or even stay inside. The food and staff were average, which is probably the only reason this review isn't worse. Overall, poor room upkeep, insufficient cooling, lack of basic amenities, and disappointing service made this stay very uncomfortable. I wouldn't recommend this hotel, especially in summer.

The staff are helpful and friendly.

Terrible service, bad-tasting food, and dirty, messy room and bathroom.

This was the worst experience I've ever had. The staff were very rude. At 4 o'clock, there was no water supply, and they blamed it on a motor fault. It took them about four hours to fix it, but the water flow remained very slow. Then the power went out, and they didn't have a generator to handle the situation. The rooms are just okay, not up to 4-star standards. I don't know who certified them as a four-star hotel. The rooms felt very stuffy, and honestly, our guest did not enjoy the stay at all. This was truly my worst experience, and I would never recommend this place. A hotel without reliable water or electricity is not a hotel in my opinion.

Rooms have centralized air conditioning but no fan available.