FabHotel La Victoria - Galaxy Circle
233, Near La Victoria Banquets, Near Galaxy Circle, Adajan Gam, Pal Gam, Surat, Gujarat -394510, 394510
Experience an abundance of unparalleled facilities and features at FabHotel La Victoria - Galaxy Circle.Maintain seamless communication using the complimentary Wi-Fi at hotel.Guests can avail parking facilities at the hotel. Reception assistance is offered at the hotel featuring luggage storage. During leisurely days and evenings, on-site amenities such as room service enable you to fully enjoy your accommodation. For visitors wishing to smoke, designated smoking zones can be found. At FabHotel La Victoria - Galaxy Circle, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.Elevate your experience at hotel with the knowledge that certain rooms are equipped with air conditioning, ensuring a more pleasant stay for you.Certain rooms offer in-room amusement features such as the television for your enjoyment. In select rooms at the hotel, bottled water is available for those moments when it seems necessary.Essential restroom facilities are equally significant, and at the hotel, some visitor bathrooms offer toiletries to enhance your experience.
Popular Facilities
Internet services
Room Service
Air-conditioned rooms
Daily housekeeping
CCTV in common areas
Meeting/Banquet Facilities
Deluxe Room
+ ₹178 taxes and fees, per night, per room
6.4
Good
•119 reviews
84% positive reviews in last 3 months
Guest as saying
Ek dam bakwas
I would like to formally register a complaint regarding the extremely unprofessional and inconvenient experience I had during my recent stay.After making my booking, I called the hotel using the number listed on Google Maps. I informed the staff that I was driving from Ahmedabad to Surat and would be arriving late. I called three times, and on each call, I was assured that arriving late would not be an issue.However, when I reached the hotel at 10 p.m., I was told there was no booking under my name, despite showing them my confirmed reservation from Agoda. The staff took over 40 minutes to complete my check-in. When they finally gave me a room, it was in unacceptable condition — the room had a foul smell, visible seepage on the walls, and dirty bedsheets. This was completely different from the room category shown in the booking images.After I complained, they shifted me to another room. Even in the new room, there were no basic amenities provided — no towels, no soap, and no water. Only after repeatedly requesting did they supply these essentials.I informed the staff that I would settle the bill at the property, but the card machine was not working, causing further inconvenience.The worst part occurred the next morning. At 8:30 a.m., when I was asleep after a long drive, someone started banging on my door, demanding that I speak to reception. I was told again that my booking was not reflecting properly and that I needed to “call Agoda.” I explained clearly that I was paying the hotel directly, so this issue should not concern me. Only then did they realize the payment would come directly to them and dropped the matter.This behaviour — especially banging on a guest’s door early in the morning without reason — was completely unacceptable and unprofessional.Overall, the experience from check-in to check-out was deeply disappointing. I expect appropriate action to be taken and a response from your side addressing this matter.
Very basic..room and just nothing place
