Surat Marriott Hotel

I had an excellent experience at this hotel, especially because of the outstanding hotel management service. Everything was well-organized, professional, and guest-focused from check-in to check-out. The housekeeping service deserves special appreciation ’ Prasenjit, the housekeeper, was extremely polite, attentive, and hardworking. The room was always spotless, well-maintained, and comfortable. His dedication and friendly attitude truly made a difference in my stay. Overall, this hotel provides top-class service, and I highly recommend it to anyone looking for comfort, cleanliness, and great hospitality.

They gave us a room with a broken washroom

Aayushi Naidu •

Group • India • Dec 2025

Hitesh bhai is an exceptional person’warm, caring, and genuinely kind. His hospitality and service go far beyond expectations. During a moment when my mother was feeling stressed, he thoughtfully helped her with our luggage while my brothers and I were at the gym, ensuring everything was moved and arranged smoothly between our adjoining rooms. That gesture meant a lot to our family. Thank you so much, bhai, for your kindness and support.Bishwa is equally outstanding and always goes above and beyond to take care of us. Our family is quite particular about our diet, and he consistently ensures the food is prepared perfectly. The meals are excellent, and his attention to detail and service truly stand out.A big thank you as well to Juvsulen, Nitanjali, and Hemant their amazing hospitality. Their customer service is exceptional’always smiling, welcoming, and attentive. Because of them, we genuinely feel comfortable and at ease every time we are here.Thank you to the entire team for your dedication, warmth, and professionalism. Keep up the fantastic work’you are all doing an amazing job!!

We had an amazing time at this hotel! The rooms were clean, the breakfast was great, and the service was fantastic. Our room had a great view of the city, and there was a food court area where we could ask the chef to make us anything we wanted. Two very kind employees, Hitesh and Dipankar, went above and beyond to make sure we had everything we needed. I greatly appreciate their efforts. If your visiting Surat, definitely recommend staying at the Marriott. They know how to take care of their guests, provide car services, and it's safe. ’’’’’’??

We had an amazing time at this hotel! The rooms were clean, the breakfast was great, and the service was fantastic. Our room had a great view of the city, and there was a food court area where we could ask the chef to make us anything we wanted. Two very kind employees, Hitesh and Dipankar, went above and beyond to make sure we had everything we needed. I greatly appreciate their efforts. If your visiting Surat, definitely recommend staying at the Marriott. They know how to take care of their guests, provide car services, and it's safe. ’’’’’’’’’’