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Lords Plaza Surat

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Delhi Gate, Ring Road, 395003

Facilities
Swimming poolBanquet hall
52+ Photos

Excellent Service

Overall experience described as excellent, indicating good service quality.

Lords Plaza Surat provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. The hotel offers taxi, car hire and shuttle amenities for your ease in navigating around Surat. When arriving by car, you'll be grateful for the on-site complimentary parking at hotel. The hotel offers reception amenities including concierge service, express check-in or check-out, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment.To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. Smoking is permitted solely in the specified smoking zones allocated by hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service and blackout curtains, all designed with your ease in mind.In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs. Within specific rooms, a coffee or tea maker, bottled water and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and towels within a few chosen chambers. Start your day stress-free at Lords Plaza Surat as breakfast is made available for you on the premises.How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee.Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Visitors with specific dietary preferences can savor a variety of culinary styles at Lords Plaza Surat, featuring halal choices to accommodate their needs.Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment.Visitors wishing to create their personal culinary delights will appreciate the on-site shared kitchen provided at this establishment.Throughout the day, engage in the entertaining activities available at Lords Plaza Surat. Unwind and conclude each day delightfully by stopping by massage, steam room, spa and sauna, ensuring a soothing experience. Unwind by the pool at hotel and cherish a leisurely moment.Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.

Popular Facilities

Outdoor Swimming Pool

Outdoor Swimming Pool

Internet services

Internet services

Buffet Breakfast

Buffet Breakfast

24*7 Room Service

24*7 Room Service

Bar

Bar

Fitness Centre

Fitness Centre

Deluxe Twin Bed
Recommended Deal

Deluxe Twin Bed

Non-refundable

Breakfast

Parking

₹5,460

+ ₹742 taxes and fees, per night, per room

7.8

Very Good

•

1005 reviews

100% positive reviews praising excellent service and rooms

Guest as saying

No ironing g board told to iron on take fixture. My iron was a travel iron which was better than the one they gave me. I booked deluxe room so surely an ironing board and good quality iron should be in room.No shelves to put clothes in cupboard. No hooks to hang clothes.No hand towels, so had to ask.Water notice was not clear if drinking water was being charged or not.Only 1 plug point in room so to iron i could only do on bed but meant I couldn't charge my phone.Charges for laundering not in room, website, or when I asked at desk. As I couldn't iron I was trying to get laundry service to iron clothes.No extension, as only 1 plug point near bed I thought they may have extension to use extra plug points.We ran out toilet paper as roll was only slight upon entering room, so had to ring for more.Tap in sink was so far from sink everytime we washed our hands most of water spilled out.Room floor was so dirty I cleaned it again with towels so we could walk barefoot, as no slippers were given.WiFi code wasnt given so had to go downstairs to get it and next morning after leaving hotel and re- entering it wasnt connecting again and desk that helped me at night before couldn't help in Day time.There were some good things- service in restaurant was great and help ful. He sorted out my WiFi for me.Bathrooms were a good size and so were bedrooms.For the price we paid im not sure facilities were as good. Will have to rethink for next time

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Couple • United Kingdom • Sep 2026

I will suggest traveller not to book hotel lords in surat.. due to road construction drilling noise all the day... room floor dusty... no clean... always room key deactivate... every time need to activate.. over all shit place .....

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Couple • Sri Lanka • Sep 2026

Not provided the room according to booking.Ask for king bed... provided twin bed... room adjoing to construction area drilling notice... staff is not cooperative... wen I ask to change the room only one word hotel is full and there are plenty of rooms available in booking sides....

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Couple • Sri Lanka • Sep 2026

Explore the Area

Delhi Gate, Ring Road, 395003

Around the property

    Rajat Hospital

    0.48 km

    Nadkarni's 21St Century Hospital Pvt. Ltd.

    0.49 km

    Surat Railway Station

    0.51 km

    Surat

    0.51 km

    Shreyans Ano-Rectal and Day-Care Hospital

    0.66 km

    Ayushi Icu and Multispeciality Hospital

    0.69 km

    Suchi Hospital

    0.69 km

    Jeevandeep Oncosurgical Hospital

    0.69 km

    Rishi Childrens Hospital

    0.72 km

    Dhameliya Kidney Hospital and Lithotripsy Centre

    0.72 km

7.8

Very Good

1k+ Users

Guest Impressions

spotlight icon

Guests note the hotel suits both family and business stays.

Deluxe rooms receive positive feedback for comfort and style.

Standard rooms are considered less modern and need updates.

Food

10.0

Dining options are satisfactory for a range of guests.

Room Comfort

8.0

Deluxe rooms are comfortable; standard rooms feel outdated.

Location

7.9

Convenient location for both family and business travelers.

Cleanliness

7.9

Cleanliness meets basic expectations across room types.

Staff

7.6

Staff provide adequate service to meet guest needs.

Value for Money

7.6

Deluxe rooms offer good value; standard rooms less so.

Total Reviews

All Reviews (9)
Couple (3)
Solo Traveller (3)
Family (1)
Business (1)
Group (1)

Staying in Lords

6.0

No ironing g board told to iron on take fixture. My iron was a travel iron which was better than the one they gave me. I booked deluxe room so surely an ironing board and good quality iron should be in room.No shelves to put clothes in cupboard. No hooks to hang clothes.No hand towels, so had to ask.Water notice was not clear if drinking water was being charged or not.Only 1 plug point in room so to iron i could only do on bed but meant I couldn't charge my phone.Charges for laundering not in room, website, or when I asked at desk. As I couldn't iron I was trying to get laundry service to iron clothes.No extension, as only 1 plug point near bed I thought they may have extension to use extra plug points.We ran out toilet paper as roll was only slight upon entering room, so had to ring for more.Tap in sink was so far from sink everytime we washed our hands most of water spilled out.Room floor was so dirty I cleaned it again with towels so we could walk barefoot, as no slippers were given.WiFi code wasnt given so had to go downstairs to get it and next morning after leaving hotel and re- entering it wasnt connecting again and desk that helped me at night before couldn't help in Day time.There were some good things- service in restaurant was great and help ful. He sorted out my WiFi for me.Bathrooms were a good size and so were bedrooms.For the price we paid im not sure facilities were as good. Will have to rethink for next time

Flag

Couple • United Kingdom • Sep 2026

Above average

6.0

I will suggest traveller not to book hotel lords in surat.. due to road construction drilling noise all the day... room floor dusty... no clean... always room key deactivate... every time need to activate.. over all shit place .....

Flag

Couple • Sri Lanka • Sep 2026

Good

6.4

Not provided the room according to booking.Ask for king bed... provided twin bed... room adjoing to construction area drilling notice... staff is not cooperative... wen I ask to change the room only one word hotel is full and there are plenty of rooms available in booking sides....

Flag

Couple • Sri Lanka • Sep 2026

Very good experience

8.8

Very cooperative & supportive staff making the stay experience comfortable.

Flag

Solo Traveller • India • Sep 2026

Exceptional

9.2

Excellent,

Flag

Family • India • Sep 2026

Hotel Facilities

amenity
Access

24*7 Front Desk

Express Check-in/out

amenity
Safety and security

24*7 Security

CCTV in common areas

Fire extinguisher

Safety/security feature

Smoke detectors

amenity
Room amenities

Air-conditioned rooms

Daily housekeeping

Sauna

Kitchen

First Aid kit

Hand sanitiser

Ironing facilities

Snacks or fruits

Safety Deposit Box

amenity
Bathroom

Private bathroom

Shower

amenity
Family and kids

In-house babysitter

Kids' meal

amenity
Transfers and transport

Onsite car parking

Airport transfer

Bicycle parking

Car rental service

Shuttle service

Taxi/Cab service

amenity
Internet access

Internet services

amenity
Food and drinks

Buffet Breakfast

24*7 Room Service

Bar

Coffee Shop

Happy Hour

Water Bottles

Snacks or fruits

Shared kitchen

amenity
Activities and sports

Outdoor Swimming Pool

Fitness Centre

On-Site Entertainment

Ticket Services

Tours

Spa/sauna

amenity
Services and conveniences

Facilities for Differently-Abled Guests

Photocopy/fax in business center

Luggage Storage

Terrace

Laundry Service

Contactless Check-in/Check-out

Currency Exchange

Doorman

Dry-Cleaning

Food Delivery

Invoice Provided

Smoke-Free Property

Smoking Area

Concierge

Steam room

Free car parking

Air conditioning in Public Area

amenity
Accessibility

Elevator access

Wheelchair-accessible

amenity
Other facilities

Elevator access

amenity
Languages spoken

English

Hindi

amenity
Safety and cleanliness

Anti-Viral Cleaning Items

Breakfast Takeaway Service

Cashless Payment Service

Common Area Disinfection (Daily)

Doctor/Nurse on Call

Free Face Masks

Hot water linen and laundry washing

Hygiene Certification

Individually-wrapped food options

Mask-wearing staff

No Shared Stationery

Physical Distancing of at least 1 metre

Professional Sanitisation and Disinfection Services

Protective Screens in Common Areas

Regular Sanitisation of Rooms

Regularly disinfected rooms

Room Sanitisation Opt-Out Available

Room Sealing after Sanitisation

Room service app

Safe Dining Space

Safety Protocol-trained staff

Sanitised kitchen and tableware

Temperature Check

Contactless Check-in/Check-out

First Aid kit

Hand sanitiser

Hotel Policies

Check-in:

From: 2:00 PM

Check-out:

To: 10:00 AM

Children and extra beds

  • All children are welcome.
Infant 0-2 year(s)
  • Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-5 year(s)
  • Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge.
Guests above 6 year(s)
  • Must use an extra bed which will incur an additional charge.
Other
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Property Policies

  • Primary Guest should be 18+ years of age

Property Information

  • Distance from city center - 2.0 km
  • Travel time to airport (minutes) - 45
  • Year property opened - 2004
  • Number of floors - 9
  • Room voltage - 220
  • Number of rooms - 132
  • Daily Internet/Wi-Fi fee - 0 INR
  • Airport transfer fee - 2000 INR
  • Most recent renovation - 2014
  • Non-smoking rooms/floors - yes
  • Breakfast charge (unless included in room price) - 250 INR
  • Number of restaurants - 2
  • Number of bars/lounges - 0
  • Reception open until - 00:00
  • Daily parking fee - 0 INR
  • Check-out from - 09:00
  • Check-in until - 19:00
  • License Id / Local Tax ID/ Entity Name - 24AAACH1042C1ZH

Property Announcements

  • The property accepts bookings only from non-local guests. Guests whose residence is within the same city as the property will not be allowed to check in.
    The property does not accept bookings from non-married couples. All couples checking into the same room must present a valid marriage certificate upon check-in as per the law. Otherwise, the property may reject the booking or request that a second room be booked.
    The property strictly prohibits male guests from entering the female rooms and female guests from entering the male rooms.
    Two complimentary bottles of purified water (500 millilitres each) are offered on replenish basis in all rooms
    Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Frequently Asked Questions when booking Lords Plaza Surat

What is the location of Lords Plaza Surat?

Lords Plaza Surat is located at Delhi Gate, Ring Road, 395003.

What is the check-in and check-out time at Lords Plaza Surat?

The standard check-in time at Lords Plaza Surat is 2:00 PM, and check-out is at 10:00 AM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

Yes, breakfast is included in the room rate at Lords Plaza Surat.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is not available for bookings at Lords Plaza Surat.
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