Hotel Hi City Inn
, Garchuk Charial
Experience an abundance of unparalleled facilities and features at Hotel Hi City Inn.Maintain seamless communication using the complimentary Wi-Fi at hotel. For visitors traveling by automobile, complimentary parking is available. Reception assistance is offered at the hotel featuring luggage storage. Craving relaxation? Make the most of your stay at the Hotel Hi City Inn with convenient amenities like room service and daily housekeeping at your disposal. At Hotel Hi City Inn, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Elevate your experience at hotel with the knowledge that certain rooms are equipped with air conditioning, ensuring a more pleasant stay for you. Begin your day carefree at Hotel Hi City Inn, as complimentary breakfast is offered for your convenience.At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes.
Popular Facilities
Internet services
Breakfast Available
Room Service
Air conditioning in Public Area
Daily housekeeping
CCTV in common areas
Standard Room
Breakfast
Parking
+ ₹174 taxes and fees, per night, per room
3.4
Rating Score
•139 reviews
36% positive reviews in last few months
Guest as saying
I planned a road trip from Siliguri to Shillong and reserved this hotel as a stopover for my family through Agoda. We reached the hotel around 4:30 PM on Durga Ashtami, a major festival day in the East. There was no one at the reception, and we waited about 30 minutes before staff appeared. We were 5 adults and 3 children, booked for 2 rooms. The hotel listing clearly stated kids under 12 stay free, and all our kids were under 10. I had also provided their details during booking and showed this on Agoda. Despite this, the staff said they had no record and asked for extra payment for the kids. When I pointed out their policy, they denied it. Then, we were forced to wait in the balcony area for nearly 4 hours with the children, without any room given. Eventually, instead of fixing the problem, they cancelled our booking. We were left stranded in Guwahati on Durga Ashtami night, when most hotels were full or charging over ₹20,000 per room. This was very stressful and unsafe for a family. Another concerning thing: during those 4 hours, many couples came into the hotel hourly, making the place feel very shady. This hotel does not seem family-friendly at all. Agoda support was contacted but could not assist immediately, leaving us helpless. In summary: unprofessional staff, no respect for confirmed bookings, false policy claims, and a very unsafe experience for families. I strongly advise families to avoid booking this hotel. Not recommended at all.
Bhagvatsinh Parmar •
Family • Feb 2026The manager at the reception is very rude and asks for extra money to all the people who have booked the hotel rooms through online platforms. Even after paying the full amount he did not allow us to check in because we denied to pay him extra for the room and after complaining in the app through which I booked the hotel, they gave us the rooms keys which was like after 2 hours of complaining. The manager also misbehaved with us and did not even give us the room that we booked instead he regarded our room type and provided as a very very small room . Even after complaining about the issue about the room type they did not give the room I booked
Hotel staff charges extra 600 rupees even after informing the matter to Agoda and having assurances that the matter is settled between Agoda and hotel. The hotel staff charges me extra 600 checking . As it was 11 at night I had no other option but to pay
