Hotel O Max
New Grain Market RdBSF Colony, Gurdev Nagar, Ram Nagar, Jalandhar, Punjab, 144008
At Hotel O Max, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit.For guests with their own vehicle, parking facilities are provided.Continuously receive the support you require through front desk amenities such as express check-in or check-out and luggage storage.Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel.For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service and air conditioning to ensure your comfort and convenience. A number of rooms feature television for guest amusement and enjoyment.At Hotel O Max, select bathrooms are equipped with toiletries to enhance your comfort during your stay.
Popular Facilities
Internet services
24*7 Room Service
Wheelchair-accessible
Air-conditioned rooms
Daily housekeeping
24*7 Security
Classic Double or Twin
Book with ₹0
+ ₹160 taxes and fees, per night, per room
7.2
Very Good
•85 reviews
Guest as saying
I booked a two-night stay at Hotel Max in Jalandhar for accommodation only, and it was a fantastic experience. Everything regarding the stay itself was completely flawless.The room was remarkably clean, comfortable, and well-aired, providing a great environment to relax. The staff was incredibly welcoming, polite, and handled check-in and check-out very efficiently. The location is also highly convenient for commuting around the city.While I did not try the food at the property, the quality of the rooms and the hospitality made it an excellent, value-for-money place to stay. I highly recommend it for anyone looking for a comfortable lodging option in Jalandhar!
Not in the main city
I am raising a serious complaint regarding my booking at Hotel O Max (Booking ID: ***) with a check-in date of 18 December 2025, amounting to ***.Upon arrival, the experience was extremely distressing and unacceptable. The room condition was poor, with clear hygiene issues and an unpleasant, lingering smell, making it unsuitable and uncomfortable for stay. This is a basic expectation from any hotel, and Hotel O Max failed completely on cleanliness and upkeep.Additionally, there was no staff available to assist with luggage, reflecting severe understaffing and lack of basic hospitality support. For a paying guest, this level of negligence is unacceptable and unsafe, especially after travel.Due to these substandard conditions and the absence of proper staff support, I could not proceed with the stay. Despite this, the hotel is now enforcing a rigid No-Show policy and denying cancellation/refund, attempting to charge the first night without delivering acceptable service.This behavior is unethical and misleading. Charging guests while providing unhygienic rooms, foul-smelling premises, and no staff support is a serious violation of hospitality standards. Policies should not be misused to shield poor service quality and operational failures.I am requesting a full refund and immediate action against the hotel for poor hygiene, lack of staff, and unfair enforcement of cancellation policy. All relevant booking details and evidence are available and can be shared if required.I expect a prompt and fair resolution.
