Hotel Prestige, Mangalore

Terrible service and a horrible stay; I'd rather sleep outside than be here. It seems intentional. The staff are very rude, towels are dirty, and both management and staff ignore issues.

We received towels that were torn and dirty, and when we asked for replacements, the staff politely informed us that these were the only ones available. We had booked their premium room at 3.5k per night. Staying here is a total disappointment; I definitely do not recommend it. The owner should be held accountable!

The rooms are quite good... I would describe them as decent.

’ 1/5 ’ Extremely Disappointing StayThis is by far one of the worst hotel experiences I have had in the last 21 years of travel.Major issues faced during my stay:’ No dedicated parking facility and no security arrangement for guests’ vehicles.’ The reception area and common spaces were filled with a strong non-vegetarian odor, making the environment uncomfortable.’ I stayed in a suite room, but the condition was worse than many ordinary budget hotels.’ Bed sheets, blankets, pillow covers, and towels appeared old, worn out, and poorly maintained.’ No dental kit or basic guest amenities were provided.’ Whenever any item was requested, the response was always that it would arrive later. For example, when towels were requested, staff informed us that none were available and we had to wait for laundry to arrive.’ Breakfast was served in a dining area with a strong non-vegetarian smell, which was highly uncomfortable for vegetarian guests.’ The dining and service staff did not appear properly groomed or professionally maintained.’ Overall housekeeping, hygiene, and guest service standards were far below expectations.I would not recommend this hotel to families, vegetarian travelers, or guests who value cleanliness, hygiene, comfort, and professional hospitality.The management seriously needs to improve cleanliness, guest amenities, staff training, and overall service quality.I will certainly not stay here again and cannot recommend this property to others.

This has been one of the worst hotel experiences I've encountered in 21 years of traveling. Key problems during my stay included the absence of dedicated parking and no security for guest vehicles. The reception and common areas were overwhelmed by a strong non-vegetarian smell, making the atmosphere unpleasant. Although I booked a suite, its condition was inferior to many budget hotels. The bed linens, blankets, pillowcases, and towels looked old and poorly maintained. Basic amenities like a dental kit were not provided. Requests for items were met with delays; for instance, towels were unavailable and we had to wait for laundry. Breakfast was served in a dining area with a strong non-vegetarian odor, uncomfortable for vegetarians. The dining and service staff appeared unkempt and unprofessional. Overall, housekeeping, hygiene, and guest service were well below expectations. I would not suggest this hotel for families, vegetarians, or anyone who values cleanliness, comfort, and professional hospitality. Management must seriously enhance cleanliness, amenities, staff training, and service quality. I will definitely not return or recommend this hotel to others.