Hotel Prestige, Mangalore

This has been one of the worst hotel experiences I've encountered in 21 years of traveling. Key problems during my stay included the absence of dedicated parking and no security for guest vehicles. The reception and common areas were overwhelmed by a strong non-vegetarian smell, making the atmosphere unpleasant. Although I booked a suite, its condition was inferior to many budget hotels. The bed linens, blankets, pillowcases, and towels looked old and poorly maintained. Basic amenities like a dental kit were not provided. Requests for items were met with delays; for instance, towels were unavailable and we had to wait for laundry. Breakfast was served in a dining area with a strong non-vegetarian odor, uncomfortable for vegetarians. The dining and service staff appeared unkempt and unprofessional. Overall, housekeeping, hygiene, and guest service were well below expectations. I would not suggest this hotel for families, vegetarians, or anyone who values cleanliness, comfort, and professional hospitality. Management must seriously enhance cleanliness, amenities, staff training, and service quality. I will definitely not return or recommend this hotel to others.

Location was good but verydisappointed with our stay at this hotel. The room and surroundings were extremely unclean and poorly maintained. There was a strong unpleasant smell throughout the property, which made our stay very uncomfortable. The service was also disappointing, as the staff was unhelpful and did not meet basic hospitality standards.Another major issue was the complete lack of proper parking facilities, which caused a lot of inconvenience during our visit. Overall, the experience was far below expectations and did not provide the comfort or cleanliness that guests should expect.Unfortunately, I would not recommend this hotel to anyone looking for a pleasant and comfortable stay.

The location was convenient, but we were very unhappy with our stay at this hotel. The room and its surroundings were very dirty and badly kept. An unpleasant strong odor was present throughout the property, making our stay quite uncomfortable. The service was also lacking, with staff being unhelpful and failing to meet basic hospitality standards. Another big problem was the absence of adequate parking facilities, which caused significant inconvenience during our visit. Overall, the experience was well below what we expected and did not offer the comfort or cleanliness guests should anticipate. Sadly, I cannot recommend this hotel to anyone seeking a pleasant and comfortable stay.

Avoid unless you have no other better option!I would not recommend going for Hotel Prestige unless Mangalore leaves you with no other option.I stayed at Hotel Prestige for 4 days during an official work trip. I had reached around 8:30 am after an early morning flight, fully aware that standard check-in time was after 11 am. I politely requested an early check-in if rooms were available and was even willing to pay extra charges.From around 9:30 am onwards, I could clearly see guests checking out, but Mohsin at the front desk showed no interest in helping or coordinating. I waited patiently in the reception area, which itself was cramped, shabby, and uncomfortable. Since it was a Sunday, many guests waiting for the neighbouring Diesel Cafe occupied the same space, making the lobby feel more like a crowded railway compartment than a hotel reception.After barely sleeping the previous night due to leaving home at 3 am for my flight, the experience became even more exhausting. Mohsin finally offered me check-in at 10:30 am but demanded ’500 for just one hour of early access, which honestly felt unreasonable. He also refused to let me speak with a senior staff member. Eventually, I got the room only at 11:30 am.The room size was decent, but cleanliness was disappointing. Many switches and lights were not functioning. The walls had visible seepage and badly needed fresh paint. Bathrooms were not clean, and even basic essentials like toilet tissue paper were missing.I understand this is a budget hotel and did not expect luxury, but basic cleanliness, functional rooms, and courteous staff are the minimum expectations from even a 2-star property ’ and unfortunately, that was lacking here.One more disappointing experience was regarding my lost perfume bottle. I had accidentally left behind my Est??e Lauder Pleasures perfume in the room while checking out. I realised it soon after and immediately returned to the hotel, but the staff simply denied finding anything. I am 100% sure I had left it in the room. It was my mistake for not being careful, and I paid a huge price for it, considering the perfume costs around ’9,000.Another concern was safety of valuables. The room’s locker/safe vault was broken, and the hotel casually informed me that they no longer provide that facility. Guests should therefore be extremely careful with their valuables while staying here.The positives:The location is convenient and centrally placed.Diesel Cafe downstairs has a very good menu and great ambience. I genuinely enjoyed spending time there.Their other property, ’Fish Market,’ was decent.Complimentary breakfast was good.Overall, the hotel is below average even by 2-star standards. Rooms and bathrooms need much better maintenance and hygiene, and the staff attitude needs improvement. Consider staying here only if you plan to remain out most of the day or have absolutely no better option available and take good care of your valuables.

Avoid this hotel unless you have no better choice in Mangalore. I stayed at Hotel Prestige for 4 days on a work trip. Arriving early at 8:30 am, I asked politely for early check-in and was willing to pay extra, but despite seeing guests check out from 9:30 am, the front desk staff Mohsin showed no interest in assisting. The reception area was cramped and uncomfortable, crowded with guests waiting for the nearby Diesel Cafe, making it feel more like a busy train station than a hotel lobby. After a sleepless night, the experience was tiring. Mohsin finally offered check-in at 10:30 am for a ₹500 fee for just one hour early access, which seemed unreasonable, and he refused to let me speak with a senior staff member. I got my room only at 11:30 am. The room was a decent size but poorly maintained, with many switches and lights not working, walls showing seepage and needing paint, and bathrooms unclean with missing essentials like toilet paper. While I expected a budget hotel, basic cleanliness, working facilities, and polite staff are minimum standards even for 2-star hotels, which were lacking here. Another disappointment was losing my Estée Lauder Pleasures perfume in the room; when I returned promptly, staff denied finding it, though I am sure I left it there. The perfume cost about ₹9,000. Also, the room safe was broken and no longer provided, so guests must be cautious with valuables. On the plus side, the location is central and convenient, Diesel Cafe downstairs has a good menu and atmosphere, their other property "Fish Market" was decent, and the complimentary breakfast was good. Overall, the hotel is below average for 2-star standards, needing much better upkeep and staff attitude. Stay here only if you plan to be out most of the day or have no other options, and be careful with your valuables.