Hotel Riya Palace - Idgah Railway Station Agra

Hi everyone i just wanted to share this feedbackPlease dont book this hotel - genuine feedbackI had booked this hotel by mistakenly thinking that their service would be good and normalThey have zero facilities1. Their rooms are full of kachra’. They have zero servive2. Their staff is zero responsible, you have to let them remind 100 times then they listen about what u are asking.3. I have had the wrost dinnest in this hotel you have to call the staff boy first then you have to make call to reception then u have to make call in the kitchen still they wont listen u regarding ur food’Such a worst experience in this hotel.

Very disappointing stay. The room was not clean, and it looked nothing like the pictures shown online. The overall cleanliness was poor, and the room felt poorly maintained. The photos on the listing were misleading and did not reflect the actual condition of the room. I expected much better based on what was advertised. I would not recommend staying here unless the cleanliness and accuracy of the listing are improved.

The overall experience was good, the staff and the receptionist were very cooperative, the room and the washroom condition should be improved for a better stay.

except location nothing is good. room is filthy. Bedsheet dirty, bathroom also not clean.above all the house keeping boy is very rude and unprofessional. only one thing is positive that the hotel is near to bus stand and railway station.

’I had a terrible experience at this hotel and would strongly advise others to look elsewhere. This stay was nowhere near worth the price; it is incredibly overpriced considering the appalling condition of the rooms. To make matters worse, the room wasn't even properly cleaned before it was assigned to us.’The reality of the stay is nothing like the deceptive photos shown online:’Hygiene: The room and bathroom were incredibly dirty, to the point where the bathroom was unusable due to the stench. The bedsheets were stained and grimy.’Maintenance: The AC was not working at all, and the bathroom taps were old and rusty. The walls had peeling paint throughout the space.’Pests: There were cockroaches and small insects everywhere.’This property is poorly maintained, deceptive, and a complete waste of money. Save your money and stay somewhere else.