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Jessica Residency

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GS Road, Sunny Hill, Garikhana, 793002

7+ Photos

Tasty Food

Food quality is high, with large portions and reasonable prices.

Friendly Staff

Staff are courteous and provide attentive service throughout the stay.

Popular Facilities

Internet services

Internet services

Restaurants

Restaurants

Room Service

Room Service

Wheelchair-accessible

Wheelchair-accessible

Housekeeping

Housekeeping

24*7 Security

24*7 Security

Deluxe Queen
Recommended Deal

Deluxe Queen

Free Cancellation

Breakfast

₹2,577

+ ₹438 taxes and fees, per night, per room

8.0

Excellent

135 reviews

62.5% positive reviews in last few days

Guest as saying

The website advertises that all rooms are a/c. However when we reached there we were told there are no a/c rooms at all and the website has been updated by someone playing truant! Really!!

divya soni •

Solo Traveller • Jun 2025

Think hundreds of time before per booking the hotel because if by any chance you have to cancel the booking, the manager will rudely straight away deny! I was travelling with a kid and due to sudden change in plan asked for cancellation they straight away denied! The hotel stays empty that is the reason they do not want to cancel ! I dont know why there is positive reviews because i did not see any facilities as well compared to the price i paid for!I understand that it was a non cancellable booking but on an exceptional basis when we visited the hotel for cancellation they should have considered something!

Ruchi Ganeriwala •

Family • May 2025

The place is worst and staff and owner Gilbert acted unprofessionally and used bad and fowl words when asked for the room change.Worst hotel they say it is 3 star but it is one even 1 star and room conditions are worst.Owner Gilbert is very bad and dont know how to treat the customers and he very indecent.Beds are like stones u feel like ur sleeping on stone bench and bathroom tap water is leaking and food is worstI suggest please do not come herePleas don’t come here if make my trip suggest this place and make my trip professional are not responding after this incident.

chaitra laxman •

Solo Traveller • May 2025

Explore the Area

GS Road, Sunny Hill, Garikhana, 793002

8.0

Excellent

135 Users

Guest Impressions

spotlight icon

Guests appreciate the convenient location near downtown.

Staff are generally helpful and attentive to needs.

Room cleanliness and comfort are frequently mentioned positively.

Location

8.0

Conveniently located near city center attractions.

Staff

7.5

Attentive service with courteous staff.

Room Comfort

7.0

Spacious rooms providing a comfortable stay.

Cleanliness

6.5

Rooms maintained to a satisfactory standard.

Total Reviews

All Reviews (8)
Solo Traveller (4)
Family (3)
Business (1)

Misleading Room Information

2.0

The website advertises that all rooms are a/c. However when we reached there we were told there are no a/c rooms at all and the website has been updated by someone playing truant! Really!!

divya soni •

Solo Traveller • Jun 2025

Disappointing Cancellation Policy

2.0

Think hundreds of time before per booking the hotel because if by any chance you have to cancel the booking, the manager will rudely straight away deny! I was travelling with a kid and due to sudden change in plan asked for cancellation they straight away denied! The hotel stays empty that is the reason they do not want to cancel ! I dont know why there is positive reviews because i did not see any facilities as well compared to the price i paid for!I understand that it was a non cancellable booking but on an exceptional basis when we visited the hotel for cancellation they should have considered something!

Ruchi Ganeriwala •

Family • May 2025

Poor Hotel Experience

2.0

The place is worst and staff and owner Gilbert acted unprofessionally and used bad and fowl words when asked for the room change.Worst hotel they say it is 3 star but it is one even 1 star and room conditions are worst.Owner Gilbert is very bad and dont know how to treat the customers and he very indecent.Beds are like stones u feel like ur sleeping on stone bench and bathroom tap water is leaking and food is worstI suggest please do not come herePleas don’t come here if make my trip suggest this place and make my trip professional are not responding after this incident.

chaitra laxman •

Solo Traveller • May 2025

Average Location and Rooms

6.0

Location is not that great. Ya If you want to say near to city center than Its suitable. Rooms are ok, not that great.

Abhisek Chopdar •

Solo Traveller • Mar 2025

Excellent Hotel Experience

10.0

One of the best hotel at SUNNY HILL,SHILLONG.....Staff are well behaved and courteous.....The foods are of high quality and reasonably priced also the quantities are large....The hotel has separate parking area......All facilities are available.....

PRITAM CHANDA •

Family • Mar 2025

Hotel Facilities

amenity
Access

Couple-friendly

24*7 Front Desk

Smoking allowed

Bachelors allowed

Kid friendly

Non Vegetarian allowed

Pets not allowed

Senior citizen friendly

Suitable for bachelors

Suitable for families with children

Suitable for family

Suitable for large groups

Suitable for youngsters

amenity
Safety and security

24*7 Security

CCTV

Fire extinguisher

Security Guard

Security Guard Timings - 24x7

amenity
Room amenities

Alarm clock

Cupboard

Heating

Sofa

Tea/Coffee maker

Television

Satellite/cable channels

amenity
Bathroom

Towels

amenity
Family and kids

Suitable for children

amenity
Transfers and transport

Parking

Airport//Railway station pickup available (Chargeable)

Airport/Railway station drop (chargeable)

Car Parking

Travel counter

Two wheeler parking

Uncovered car parking

Uncovered two-wheeler parking

Taxi/Cab service

amenity
Internet access

Internet services

amenity
Kitchen

Electric kettle

Tea/Coffee maker

amenity
Food and drinks

Restaurants

Room Service

amenity
Accessibility

Wheelchair-accessible

Elevator access

amenity
Services and conveniences

Housekeeping

Luggage Storage

Laundry Service

24 Hour Power Supply

24x7 power back up

Hot water available

Multilingual staff

Printer

amenity
Other facilities

Front desk

City View

Elevator access

amenity
Languages spoken

English

Hindi

Hotel Policies

Check-in:

From: 2:00 PM

Check-out:

To: 12:00 PM

Property Policies

  • Guest must be over 18 years of age to check-in to this hotel.
  • As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  • The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  • Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  • Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  • There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  • All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  • Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance.
  • Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.

Property Information

  • Number of floors - 5
  • Number of rooms - 25

Frequently Asked Questions when booking Jessica Residency

What is the location of Jessica Residency?

Jessica Residency is located at GS Road, Sunny Hill, Garikhana, 793002.

What is the check-in and check-out time at Jessica Residency?

The standard check-in time at Jessica Residency is 2:00 PM, and check-out is at 12:00 PM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

Yes, breakfast is included in the room rate at Jessica Residency.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at Jessica Residency.

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