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HOTEL HEIGA vns

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Dhankheti, Opposite SBI bank Malki(Dhankheti), 793001

Lobby
31+ Photos

Top-Rated Restaurant

Exceptional food quality and diverse menu options praised by guests.

Excellent Service

Staff is friendly, professional, and attentive to guest needs.

Clean and Sanitized

Rooms and facilities are well-maintained and hygienic.

Centrally Located

Conveniently situated near major attractions and local amenities.

HOTEL HEIGA vns provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. When arriving by car, take advantage of the hotel's convenient on-site parking facilities. Whether you're here for an extended stay or simply require fresh garments, the hotel ensures your cherished travel attire remains spotless and accessible with the convenience of laundry service located on the premises.The hotel's daily housekeeping ensures an excellent option for your stay. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service and air conditioning, all designed with your ease in mind. Selected rooms offer in-room amusement like television as a source of entertainment for guests to enjoy. Within specific rooms, a refrigerator and mini bar is conveniently available for your use.Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and towels within a few chosen chambers. Start your day stress-free at HOTEL HEIGA vns as breakfast is made available for you on the premises.Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment.

Popular Facilities

Internet services

Internet services

Buffet Breakfast

Buffet Breakfast

Room Service

Room Service

Bar

Bar

Daily housekeeping

Daily housekeeping

24*7 Security

24*7 Security

Superior
Recommended Deal

Superior

Free Cancellation

Parking

Book with ₹0

₹4,255

+ ₹631 taxes and fees, per night, per room

8.6

Excellent

293 reviews

91% positive reviews in last 3 months

Guest as saying

1. Room is spacious2. I was allotted first floor so I could only view the road and shops3. Breakfast spread is good, presentation is poor4. Staff is totally untrained; they try to avoid work.5. No one attends tables properly 6. Only Mr. *** was very courteous7. Room cleaning is done properly 8. Front desk service is very weak, please recruit professionals 9. You may even require a taxi to reach police bazar10. No professional travel desk to help you plan your vacation

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Couple • India • Jun 2026

Agoda has book the room from another third party, and all amenities included in their webpage were not included in the booking, Booking was confirmed for an ordinary suite whereas the payment has been charged for the suite with all amenities including bathtub. Difference on the extra amount charged was denied from the Customer care and feel cheated. I recommend travelers to confirm all amenities before booking so that right payment could be done as per your requirement worth the amount without being cheated by the agency.Regarding the Hospitality and cleanliness of the hotel, it's very good and recommend other travelers to enjoy the visit.Recommend contacting the Hotel directly for booking instead of these agencies, because they easily cheat people of their purse.

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Couple • India • Apr 2026

We were three couples. booked three deluxe rooms in this hotel on this platform months in advance. As a senior contrubitor on Tripadvisor, I requested weeks earlier for rooms to be allocated next to each other along with complimentary upgrades subject to availability/ Was instantly denied both. Eventualy we were lucky to get the rooms next to each other.Rooms were nicer than I imagined. Check in, housekeeping, room service and cehck out was all up to mark. However one woudl need to chage lift twice to get to the rooms. There are no pool, steam sauna etc.Breakfast was often elaborate but lacked that final finesse to make it memorable. Location of the property is close to the main areas of the city.

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Group • India • Apr 2026

Explore the Area

Dhankheti, Opposite SBI bank Malki(Dhankheti), 793001

Around the property

    Cathedral of Mary Help of Christians

    0.49 km

    Iewduh Bara Bazar

    0.94 km

    All Saints Church

    0.96 km

    Capt. Williamson Sangma State Museum

    1.2 km

    Ward's Lake

    1.54 km

    Police Bazar

    1.76 km

    Jawaharlal Nehru Stadium

    1.78 km

    Shillong View Point

    2.53 km

    Golf Links Shillong

    2.69 km

    Shillong Golf Course

    2.97 km

8.6

Excellent

293 Users

Guest Impressions

spotlight icon

Guests appreciate the family-friendly amenities and activities available.

Many guests enjoyed the rooftop dining experience.

Staff is noted for their helpfulness and professionalism.

Cleanliness

8.9

Rooms and facilities maintained to a high standard.

Staff

8.8

Friendly and attentive staff providing excellent service.

Location

8.5

Conveniently located near major attractions.

Value for Money

8.4

Offers reasonable prices for quality services.

Room Comfort

7.7

Spacious and well-furnished rooms for a relaxing stay.

Food

7.1

Diverse menu with delicious options available.

Total Reviews

All Reviews (10)
Couple (2)
Group (4)
Family with young children (2)
Business (1)
Family (1)

Budget hotel with basic facilities

8.4

1. Room is spacious2. I was allotted first floor so I could only view the road and shops3. Breakfast spread is good, presentation is poor4. Staff is totally untrained; they try to avoid work.5. No one attends tables properly 6. Only Mr. *** was very courteous7. Room cleaning is done properly 8. Front desk service is very weak, please recruit professionals 9. You may even require a taxi to reach police bazar10. No professional travel desk to help you plan your vacation

Flag

Couple • India • Jun 2026

Agoda has not provided amenities as shown in their webpage

8.0

Agoda has book the room from another third party, and all amenities included in their webpage were not included in the booking, Booking was confirmed for an ordinary suite whereas the payment has been charged for the suite with all amenities including bathtub. Difference on the extra amount charged was denied from the Customer care and feel cheated. I recommend travelers to confirm all amenities before booking so that right payment could be done as per your requirement worth the amount without being cheated by the agency.Regarding the Hospitality and cleanliness of the hotel, it's very good and recommend other travelers to enjoy the visit.Recommend contacting the Hotel directly for booking instead of these agencies, because they easily cheat people of their purse.

Flag

Couple • India • Apr 2026

Nice but not a 4 star

7.6

We were three couples. booked three deluxe rooms in this hotel on this platform months in advance. As a senior contrubitor on Tripadvisor, I requested weeks earlier for rooms to be allocated next to each other along with complimentary upgrades subject to availability/ Was instantly denied both. Eventualy we were lucky to get the rooms next to each other.Rooms were nicer than I imagined. Check in, housekeeping, room service and cehck out was all up to mark. However one woudl need to chage lift twice to get to the rooms. There are no pool, steam sauna etc.Breakfast was often elaborate but lacked that final finesse to make it memorable. Location of the property is close to the main areas of the city.

Flag

Group • India • Apr 2026

Excellent

8.8

Very neat and clean property.

Flag

Group • India • Apr 2026

Very clean hotel with good staff

10.0

The hotel was very clean. The staff cleaned the room well and we're polite and helpful.

Flag

Family with young children • India • Mar 2026

Hotel Facilities

amenity
Access

24*7 Front Desk

Non-smoking rooms

Soundproof rooms

amenity
Safety and security

24*7 Security

CCTV in common areas

Fire extinguisher

Safety/security feature

Smoke detectors

amenity
Room amenities

Daily housekeeping

Hand sanitiser

Ironing facilities

amenity
Family and kids

Kids' meal

amenity
Transfers and transport

Valet service

Car rental service

amenity
Internet access

Internet services

amenity
Food and drinks

Buffet Breakfast

Room Service

Bar

In-Room Breakfast

amenity
Accessibility

Elevator access

amenity
Other facilities

Elevator access

amenity
Languages spoken

English

Hindi

amenity
Services and conveniences

Meeting/Banquet Facilities

Luggage Storage

Terrace

Laundry Service

Contactless Check-in/Check-out

Dry-Cleaning

Smoking Area

Free car parking

Concierge

amenity
Safety and cleanliness

Anti-Viral Cleaning Items

Common Area Disinfection (Daily)

Physical Distancing of at least 1 metre

Regular Sanitisation of Rooms

Regularly disinfected rooms

Room Sanitisation Opt-Out Available

Safety Protocol-trained staff

Hand sanitiser

Contactless Check-in/Check-out

Hotel Policies

Check-in:

From: 2:00 PM

Check-out:

To: 12:00 PM

Children and extra beds

  • Minimum age of the guest is 4 year(s).
Infant 4-5 year(s)
  • Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Guests above 7 year(s)
  • Must use an extra bed which will incur an additional charge.
Other
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Property Information

  • Distance from city center - 2.5 km
  • Year property opened - 2017
  • Number of floors - 3
  • Number of rooms - 16
  • Daily Internet/Wi-Fi fee - 0 INR
  • Breakfast charge (unless included in room price) - 500 INR
  • Number of restaurants - 1
  • Number of bars/lounges - 1
  • Reception open until - 00:00
  • Check-out from - 00:06
  • Check-in until - 21:00

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Frequently Asked Questions when booking HOTEL HEIGA vns

What is the location of HOTEL HEIGA vns?

HOTEL HEIGA vns is located at Dhankheti, Opposite SBI bank Malki(Dhankheti), 793001.

What is the check-in and check-out time at HOTEL HEIGA vns?

The standard check-in time at HOTEL HEIGA vns is 2:00 PM, and check-out is at 12:00 PM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at HOTEL HEIGA vns.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at HOTEL HEIGA vns.

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