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Rooms & Guests
3rd floor, MarBa Hub, Police Bazar, Shillong, Meghalaya 793001, 793001



At M crown Hotel, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the hotel to ensure you stay connected during your visit.Arrange your trips to and from the airport using the hotel's convenient transportation services booking.Discover the wonders of Shillong with ease by utilizing the services provided by taxi and car hire.For guests with their own vehicle, parking facilities are provided.Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out and safety deposit boxes.At the hotel, utilize the convenient laundry service to maintain your preferred travel attire fresh, allowing you to pack lighter. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the M crown Hotel. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A number of rooms feature cable TV for guest amusement and enjoyment. At M crown Hotel, select bathrooms are equipped with toiletries to enhance your comfort during your stay. At M crown Hotel, each day commences with a scrumptious breakfast offered at no additional cost.All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. Are you inclined to prepare your own dishes? You will surely appreciate having the on-site BBQ facilities available.At M crown Hotel, guests can take pleasure in the delightful recreational amenities provided for their entertainment.Conclude your days in complete tranquility by paying a visit to massage, salon, spa and sauna for ultimate relaxation.
Internet services
Breakfast Available
Room Service
Facilities for Differently-Abled Guests
Daily housekeeping
24*7 Security

Deluxe Room
Breakfast
Complimentary Wifi
+ ₹2,423 taxes and fees, per night, per room
6.4
Good
•292 reviews
74% positive reviews in last few months
Guest as saying
Around the property
Police Bazar
0.22 km
Ward's Lake
0.71 km
All Saints Church
0.8 km
Iewduh Bara Bazar
1.07 km
Cathedral of Mary Help of Christians
1.24 km
Jawaharlal Nehru Stadium
1.39 km
Capt. Williamson Sangma State Museum
1.79 km
Golf Links Shillong
1.92 km
Shillong Golf Course
2.23 km
Don Bosco Centre for Indigenous Cultures
2.81 km
6.4
Good
292 Users
Guest Impressions
Guests appreciate the central location for shopping and dining.
Staff friendliness is noted, but service speed needs improvement.
Room comfort varies, with some lacking essential amenities.
Location
9.2
Prime location in the heart of Police Bazaar.
Cleanliness
9.2
Inconsistent cleanliness reported in rooms and bathrooms.
Value for Money
6.6
Pricing is high compared to the quality of services.
Food
6.2
Food quality varies; breakfast options are limited.
Staff
6.2
Friendly and helpful staff, but service can be slow.
Room Comfort
5.2
Spacious rooms, but some lack proper ventilation.
Prime Central Location
10.0
Location of the Hotel is very good. Proximity to the markets and good restaurants. Very happening area. Must consider.
Vikash Karnani •
Family • India • Sep 2026Convenient Market Stay
10.0
The rooms were very clean, the breakfast was very good, and the overall package was very good. The location is very convenient as it is right in the middle of the market.
Vikash •
Couple • India • Sep 2026Exceptional
10.0
Overall experience in this hotel is excellent. The staff and their interactions was very pleasant,so also the rooms maintenance is highly appreciated.they give you the homely feeling once you enter their premises.You should stay over to experience it.
Disappointing Family Stay
2.0
I had a very disappointing experience at this hotel. The staff was not cooperative or helpful throughout my stay. The buffet food was also below expectations in terms of quality and variety.I had booked a room with my family, including a small baby. The room provided had twin beds instead of a proper double bed. I politely requested the staff to provide a double bed because I was concerned that my baby could fall into the gap between the beds. However, the staff was unwilling to assist and did not show any concern for our situation.The next day, my room was changed, but it was the same category of room with only one difference ’ it had a double bed instead of twin beds. Surprisingly, after changing the room, the hotel cancelled my dinner buffet entitlement. I was told that if I wanted the room with a double bed, I would have to forgo the buffet.Since I had already paid in advance for a three-day stay, I had no option but to accept the situation. As a result, I lost the dinner buffet that was included in my booking, which was unfair and disappointing.Overall, the lack of customer service, poor staff attitude, and unfair handling of my request made my stay unpleasant. I would not recommend this hotel to families traveling with young children.
manpreet singh •
Family • Jun 2026Disappointing Family Stay
2.0
My experience at this hotel was quite disappointing. The staff were unhelpful and uncooperative during my entire stay. The buffet food did not meet my expectations in terms of quality and selection. I had reserved a room for my family, including a small baby, but the room given had twin beds instead of a double bed. I asked the staff politely for a double bed because I was worried my baby might fall into the gap between the beds, but they showed no willingness to help or concern for our situation. The next day, my room was changed to the same category but with a double bed. However, after the room change, the hotel revoked my dinner buffet entitlement, saying that choosing the double bed room meant losing the buffet. Since I had prepaid for three days, I had no choice but to accept this, resulting in losing the dinner buffet included in my booking, which felt unfair and disappointing. Overall, the poor customer service, bad staff attitude, and unfair treatment made my stay unpleasant. I would not suggest this hotel for families with young children.
manpreet singh •
Family • Jun 2026Couples only
24*7 Front Desk
Express Check-in/out
Allergy-free rooms
Non-smoking rooms
Paid parking
24*7 Security
CCTV outside property
Fire extinguisher
Smoke detectors
Daily housekeeping
Sauna
Kitchen
Cupboard
First Aid kit
Hand sanitiser
Ironing facilities
Mirror
Study table
Wake-up call
Safety Deposit Box
Private bathroom
Shower
Toiletries
Family room
Kids' meal
Nearby Car Parking
Airport transfer
Car rental service
Taxi/Cab service
Paid parking
Internet services
Breakfast Available
Room Service
BBQ Facility
Coffee Shop
Kitchen
BBQ Facility
Spa/sauna
Elevator access
Wheelchair-accessible
Satellite channels
Elevator access
English
Hindi
Facilities for Differently-Abled Guests
Photocopy/fax in business center
Laundry Service
ATM
Contactless Check-in/Check-out
Convenience Store
Currency Exchange
Doorman
Grooming
Invoice Provided
Postal Service
Salon
Shops
Smoking Area
Concierge
Cashless Payment Service
Common Area Disinfection (Daily)
Hot water linen and laundry washing
Hygiene Certification
Individually-wrapped food options
Mask-wearing staff
Physical Distancing of at least 1 metre
Regularly disinfected rooms
Temperature Check
First Aid kit
Hand sanitiser
Contactless Check-in/Check-out
Check-in:
From: 2:00 PM
Check-out:
To: 11:00 AM
2:00 PM
11:00 AM
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