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Hotel Polo Towers

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Oakland Road, 793001

Entrance
82+ Photos

Tasty Food

Guests rave about the delicious food and diverse dining options.

Excellent Service

Staff are consistently praised for their friendly and attentive service.

Centrally Located

Conveniently situated near major attractions and local markets.

Comfortable Stay

Rooms are clean and comfortable, though some are small.

Great care is taken to ensure guests experience comfort through top-notch services and amenities.Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Discovering Shillong becomes even more accessible, thanks to the car hire amenities provided at the hotel.The hotel offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning.At Hotel Polo Towers, a selection of rooms can be found that showcase unique design elements such as a balcony or terrace. For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper, television and cable TV as a part of their stay.Rest assured that your hydration needs will be met, as some guestrooms are equipped with bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries, bathrobes and towels for your convenience. Each morning at Hotel Polo Towers, a scrumptious, homemade breakfast kick-starts the day.Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience.Enjoy an entertaining evening alongside your fellow travelers at hotel's very own bar and nightclub.Hotel Polo Towers provides a superb assortment of leisure amenities for guests to enjoy. Treat and spoil yourself by stopping at massage and spa for a memorable experience. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

Popular Facilities

Internet services

Internet services

Buffet Breakfast

Buffet Breakfast

Room Service

Room Service

Bar

Bar

Fitness Centre

Fitness Centre

Wheelchair-accessible

Wheelchair-accessible

Premier Room
Recommended Deal

Premier Room

Non-refundable

Parking

Coffee & tea

₹3,953

+ ₹587 taxes and fees, per night, per room

8.8

Excellent

662 reviews

97% positive reviews in last few months

Guest as saying

The stay was fine but the breakfast was way too expensive.

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Group • India • May 2026

Foods are overpriced. But of good quality. Very clean rooms and prompt room service commendable.

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Family with young children • India • May 2026

Hotel rooms are good. But cost during peak season is ob higher side.

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Couple • India • May 2026

Explore the Area

Oakland Road, 793001

Around the property

    Ward's Lake

    0.43 km

    Police Bazar

    0.45 km

    Jawaharlal Nehru Stadium

    0.9 km

    Golf Links Shillong

    1.26 km

    All Saints Church

    1.29 km

    Cathedral of Mary Help of Christians

    1.45 km

    Shillong Golf Course

    1.57 km

    Capt. Williamson Sangma State Museum

    1.6 km

    Iewduh Bara Bazar

    1.61 km

    Don Bosco Centre for Indigenous Cultures

    2.26 km

8.8

Excellent

662 Users

Guest Impressions

spotlight icon

Guests appreciate the friendly and helpful staff.

Many enjoyed the diverse food options available.

Location is convenient for exploring local attractions.

Cleanliness

8.8

Rooms and public areas are well-maintained and clean.

Staff

8.6

Friendly and attentive staff enhance the guest experience.

Location

8.5

Centrally located near major attractions and transport links.

Value for Money

8.2

Offers reasonable prices for quality services and amenities.

Room Comfort

7.4

Rooms are cozy and equipped with essential amenities.

Food

7.1

Diverse menu with delicious options for all tastes.

Total Reviews

All Reviews (10)
Group (2)
Family with young children (2)
Couple (2)
Family with teens (1)
Business traveler (1)
Solo traveler (1)
Solo Traveller (1)

Comfortable but too expensive

8.0

The stay was fine but the breakfast was way too expensive.

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Group • India • May 2026

Great Ambiance

10.0

Foods are overpriced. But of good quality. Very clean rooms and prompt room service commendable.

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Family with young children • India • May 2026

Very good

7.6

Hotel rooms are good. But cost during peak season is ob higher side.

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Couple • India • May 2026

Excellent

8.8

Stay in the hotel was pleasant.

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Family with teens • India • Apr 2026

Very comfortable stay

8.4

I stayed there in executive suite and premier suit as well. Very good stay. Staff are cordial, good atmosphere in hotel.Suggestions: please try to serve At least some items of food round clock. since city is closed after 11 pm. internet speed could be improved.

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Business traveler • India • Apr 2026

Hotel Facilities

amenity
Access

Couple-friendly

24*7 Front Desk

Express Check-in/out

Exterior corridor

Intercom

Non-smoking rooms

Private Check-in/out

Soundproof rooms

amenity
Safety and security

24*7 Security

CCTV in common areas

Fire extinguisher

Safety/security feature

Smoke detectors

amenity
Room amenities

Air-conditioned rooms

Daily housekeeping

Kitchen

First Aid kit

Hair dryer

Hand sanitiser

Ironing facilities

Liquor

Snacks or fruits

Sofa

Television

Safety Deposit Box

Exterior corridor

amenity
Bathroom

Shower

Toiletries

amenity
Family and kids

Play area

amenity
Transfers and transport

Free car parking

Airport transfer

Car rental service

Shuttle service

amenity
Internet access

Internet services

amenity
Food and drinks

Buffet Breakfast

Room Service

Bar

BBQ Facility

Coffee Shop

Happy Hour

Water Bottles

Kitchen

Liquor

Snacks or fruits

amenity
Activities and sports

Fitness Centre

Spa/sauna

Game room

Karaoke

Tours

BBQ Facility

Nightclub

amenity
Services and conveniences

Photocopy/fax in business center

Luggage Storage

Terrace

Laundry Service

Contactless Check-in/Check-out

Dry-Cleaning

Food Delivery

Invoice Provided

Shops

Smoking Area

Concierge

Air conditioning in Public Area

Free car parking

amenity
Outdoor

Garden/Backyard

amenity
Accessibility

Wheelchair-accessible

Elevator access

amenity
Safety and cleanliness

Anti-Viral Cleaning Items

Body Thermometer

Breakfast Takeaway Service

Cashless Payment Service

Common Area Disinfection (Daily)

Doctor/Nurse on Call

Free Face Masks

Hot water linen and laundry washing

Hygiene Certification

Individually-wrapped food options

Mask-wearing staff

No Shared Stationery

Physical Distancing of at least 1 metre

Professional Sanitisation and Disinfection Services

Protective Screens in Common Areas

Regular Sanitisation of Rooms

Regularly disinfected rooms

Room Sanitisation Opt-Out Available

Room Sealing after Sanitisation

Room service app

Safe Dining Space

Safety Protocol-trained staff

Sanitised kitchen and tableware

Temperature Check

Hand sanitiser

Contactless Check-in/Check-out

First Aid kit

amenity
Other facilities

Elevator access

amenity
Languages spoken

English

Hindi

Hotel Policies

Check-in:

From: 2:00 PM

Check-out:

To: 12:00 PM

Children and extra beds

  • All children are welcome.
Children 1-6 year(s)
  • Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge.
Guests above 7 year(s)
  • Must use an extra bed which will incur an additional charge.
Other
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Property Information

  • Number of floors - 4
  • Number of rooms - 52
  • Most recent renovation - 2019
  • Non-smoking rooms/floors - yes
  • Number of restaurants - 1
  • Number of bars/lounges - 1
  • Reception open until - 23:59
  • Daily parking fee - 0 INR
  • Check-out from - 10:00
  • Check-in until - 22:00
  • License Id / Local Tax ID/ Entity Name - 16AABCT0864B1ZR

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Frequently Asked Questions when booking Hotel Polo Towers

What is the location of Hotel Polo Towers?

Hotel Polo Towers is located at Oakland Road, 793001.

What is the check-in and check-out time at Hotel Polo Towers?

The standard check-in time at Hotel Polo Towers is 2:00 PM, and check-out is at 12:00 PM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at Hotel Polo Towers.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is not available for bookings at Hotel Polo Towers.

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