Destination
Check-in
Check-out
Rooms & Guests
Oakland Road, 793001



Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available.Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Services offered by taxi and car hire at the hotel ensure effortless exploration of Shillong.The hotel offers complimentary parking for guests who arrive with their own mode of transport.Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services.For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning.At Hotel Polo Towers, a selection of rooms can be found that showcase unique design elements such as a balcony or terrace. For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper, television and cable TV as a part of their stay.Rest assured that your hydration needs will be met, as some guestrooms are equipped with a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar.It is worth noting that certain guest bathrooms feature a hair dryer, toiletries, bathrobes and towels for your convenience. Each morning at Hotel Polo Towers, a scrumptious, homemade breakfast kick-starts the day.Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Concerned about your dining preferences? Fret not! Hotel Polo Towers offers an assortment of culinary varieties featuring halal choices, catering to all tastes. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Do you possess exceptional culinary skills? Prepare your meals personally within the hotel at its BBQ facilities. Hotel Polo Towers provides a superb assortment of leisure amenities for guests to enjoy. Treat and spoil yourself by stopping at massage and spa for a memorable experience.Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.
Spa/sauna
Buffet Breakfast
Coffee Shop
Room Service
Bar
Nightclub

Executive Suite
Parking
Express check-in
+ ₹5,748 taxes and fees, per night, per room
8.8
Excellent
•758 reviews
90% positive among latest ratings
Guest as saying
Around the property
Capt. Williamson Sangma State Museum
1.6 km
Jawaharlal Nehru Stadium
0.9 km
Police Bazar
0.45 km
Shillong Golf Course
1.57 km
All Saints Church
1.29 km
Golf Links Shillong
1.26 km
Ward's Lake
0.43 km
Iewduh Bara Bazar
1.61 km
Don Bosco Centre for Indigenous Cultures
2.26 km
Cathedral of Mary Help of Christians
1.45 km
8.8
Excellent
758 Users
Guest Impressions
Staff are consistently polite, attentive, and helpful throughout stays.
Breakfast generally offers varied, tasty, and satisfying buffet choices.
Several rooms are comfortable and clean, though some interiors and bathrooms need updating.
Staff
9.5
Helpful, polite, attentive staff consistently deliver warm and professional service.
Food
9.0
Food is generally delicious and varied, though prices can be high.
Location
9.0
Central location provides convenient access to Police Bazaar, taxis, and nearby markets.
Cleanliness
9.0
Rooms and shared areas are generally clean and well maintained.
Room Comfort
7.8
Rooms are cozy and comfortable overall, though some feel small or dated.
Value for Money
6.8
Quality is good, but some food and breakfast prices are high.
Excellent Supportive Stay
10
We are grateful for the excellent stay. Everything was organized perfectly, and the staff was extremely supportive. I want to highlight Gloria for her politeness and assistance during our visit. We truly value the service and enjoyed our time here.
Abhi Sinha •
Solo Traveller • Sep 2026Welcoming Stay with Good Breakfast
10
The hospitality and service at this hotel are excellent, and the complimentary breakfast is quite good. All the staff are very courteous. I would recommend this hotel in Shillong.
PRIYA KANRAR Ghosh •
Solo Traveller • Sep 2026Pleasant Comfortable Stay
10
The staff is welcoming and assists with nearly everything. The rooms are comfortable and pleasant. We stayed for two days and enjoyed breakfast both times; the selection was impressive with plenty of options. Definitely a place to stay when visiting Shillong.
Priyanka Jain •
Group • Sep 2026Warm and Comfortable Stay
10
Excellent service and a cozy stay. Grateful to Remis, Saceloda, Partha, Omprakash, and Ravi for looking after us.
Rakesh Khandelwal •
Group • Sep 2026Moderate Experience
10
Quite good
Arkini Pohlong •
Solo Traveller • Sep 2026Couples only
Exterior corridor
24*7 Front Desk
Express Check-in/out
Intercom
Non-smoking rooms
Private Check-in/out
Soundproof rooms
24*7 Security
CCTV in common areas
Fire extinguisher
Safety/security feature
Smoke detectors
Liquor
Air-conditioned rooms
Daily housekeeping
Kitchen
Exterior corridor
First Aid kit
Hair dryer
Hand sanitiser
Ironing facilities
Snacks or fruits
Sofa
Television
Safety Deposit Box
LAN Internet access
Shower
Toiletries
Family room
Onsite car parking
Airport transfer
Car rental service
Shuttle service
Electric Vehicle Charging Station
Bicycle parking
Taxi/Cab service
Internet services
Buffet Breakfast
Coffee Shop
Room Service
Bar
Liquor
Happy Hour
BBQ Facility
Kitchen
Snacks or fruits
Water Bottles
In-Room Breakfast
Spa/sauna
Nightclub
BBQ Facility
Fitness Centre
Karaoke
Tours
Terrace
Contactless Check-in/Check-out
Air conditioning in Public Area
Concierge
Free car parking
Luggage Storage
Laundry Service
Dry-Cleaning
Food Delivery
Invoice Provided
Shops
Smoking Area
Photocopy/fax in business center
Facilities for Differently-Abled Guests
Doorman
Elevator access
Elevator access
Wheelchair-accessible
On-site accessible restaurants / lounges
Room service app
Safe Dining Space
Breakfast Takeaway Service
First Aid kit
Hand sanitiser
Contactless Check-in/Check-out
Anti-Viral Cleaning Items
Body Thermometer
Cashless Payment Service
Common Area Disinfection (Daily)
Doctor/Nurse on Call
Free Face Masks
Hot water linen and laundry washing
Hygiene Certification
Individually-wrapped food options
Mask-wearing staff
No Shared Stationery
Physical Distancing of at least 1 metre
Professional Sanitisation and Disinfection Services
Protective Screens in Common Areas
Regular Sanitisation of Rooms
Regularly disinfected rooms
Room Sanitisation Opt-Out Available
Room Sealing after Sanitisation
Safety Protocol-trained staff
Sanitised kitchen and tableware
Temperature Check
English
Hindi
Check-in:
From: 2:00 PM
Check-out:
To: 12:00 PM
2:00 PM
12:00 PM
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