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Hotel Polo Towers

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Oakland Road, 793001

Entrance
55+ Photos

Excellent Service

Helpful, polite staff consistently provide attentive service throughout stays and dining experiences.

Relaxing Atmosphere

The hotel provides peaceful surroundings and a pleasant, warm atmosphere during stays.

Near Major Attractions

Ward's Lake and Meghalaya State Museum are listed among nearby famous attractions.

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available.Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Services offered by taxi and car hire at the hotel ensure effortless exploration of Shillong.The hotel offers complimentary parking for guests who arrive with their own mode of transport.Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services.For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning.At Hotel Polo Towers, a selection of rooms can be found that showcase unique design elements such as a balcony or terrace. For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper, television and cable TV as a part of their stay.Rest assured that your hydration needs will be met, as some guestrooms are equipped with a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar.It is worth noting that certain guest bathrooms feature a hair dryer, toiletries, bathrobes and towels for your convenience. Each morning at Hotel Polo Towers, a scrumptious, homemade breakfast kick-starts the day.Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Concerned about your dining preferences? Fret not! Hotel Polo Towers offers an assortment of culinary varieties featuring halal choices, catering to all tastes. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Do you possess exceptional culinary skills? Prepare your meals personally within the hotel at its BBQ facilities. Hotel Polo Towers provides a superb assortment of leisure amenities for guests to enjoy. Treat and spoil yourself by stopping at massage and spa for a memorable experience.Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

Popular Facilities

Spa/sauna

Spa/sauna

Buffet Breakfast

Buffet Breakfast

Coffee Shop

Coffee Shop

Room Service

Room Service

Bar

Bar

Nightclub

Nightclub

Executive Suite
Recommended Deal

Executive Suite

Non-refundable

Parking

Express check-in

₹19,619

+ ₹5,748 taxes and fees, per night, per room

8.8

Excellent

•

758 reviews

90% positive among latest ratings

Guest as saying

We are grateful for the excellent stay. Everything was organized perfectly, and the staff was extremely supportive. I want to highlight Gloria for her politeness and assistance during our visit. We truly value the service and enjoyed our time here.

Abhi Sinha •

Solo Traveller • Sep 2026

The hospitality and service at this hotel are excellent, and the complimentary breakfast is quite good. All the staff are very courteous. I would recommend this hotel in Shillong.

PRIYA KANRAR Ghosh •

Solo Traveller • Sep 2026

The staff is welcoming and assists with nearly everything. The rooms are comfortable and pleasant. We stayed for two days and enjoyed breakfast both times; the selection was impressive with plenty of options. Definitely a place to stay when visiting Shillong.

Priyanka Jain •

Group • Sep 2026

Explore the Area

Oakland Road, 793001

Around the property

    Capt. Williamson Sangma State Museum

    1.6 km

    Jawaharlal Nehru Stadium

    0.9 km

    Police Bazar

    0.45 km

    Shillong Golf Course

    1.57 km

    All Saints Church

    1.29 km

    Golf Links Shillong

    1.26 km

    Ward's Lake

    0.43 km

    Iewduh Bara Bazar

    1.61 km

    Don Bosco Centre for Indigenous Cultures

    2.26 km

    Cathedral of Mary Help of Christians

    1.45 km

8.8

Excellent

758 Users

Guest Impressions

spotlight icon

Staff are consistently polite, attentive, and helpful throughout stays.

Breakfast generally offers varied, tasty, and satisfying buffet choices.

Several rooms are comfortable and clean, though some interiors and bathrooms need updating.

Staff

9.5

Helpful, polite, attentive staff consistently deliver warm and professional service.

Food

9.0

Food is generally delicious and varied, though prices can be high.

Location

9.0

Central location provides convenient access to Police Bazaar, taxis, and nearby markets.

Cleanliness

9.0

Rooms and shared areas are generally clean and well maintained.

Room Comfort

7.8

Rooms are cozy and comfortable overall, though some feel small or dated.

Value for Money

6.8

Quality is good, but some food and breakfast prices are high.

Total Reviews

All Reviews (10)
Solo Traveller (6)
Group (2)
Couple (2)

Excellent Supportive Stay

10

We are grateful for the excellent stay. Everything was organized perfectly, and the staff was extremely supportive. I want to highlight Gloria for her politeness and assistance during our visit. We truly value the service and enjoyed our time here.

Abhi Sinha •

Solo Traveller • Sep 2026

Welcoming Stay with Good Breakfast

10

The hospitality and service at this hotel are excellent, and the complimentary breakfast is quite good. All the staff are very courteous. I would recommend this hotel in Shillong.

PRIYA KANRAR Ghosh •

Solo Traveller • Sep 2026

Pleasant Comfortable Stay

10

The staff is welcoming and assists with nearly everything. The rooms are comfortable and pleasant. We stayed for two days and enjoyed breakfast both times; the selection was impressive with plenty of options. Definitely a place to stay when visiting Shillong.

Priyanka Jain •

Group • Sep 2026

Warm and Comfortable Stay

10

Excellent service and a cozy stay. Grateful to Remis, Saceloda, Partha, Omprakash, and Ravi for looking after us.

Rakesh Khandelwal •

Group • Sep 2026

Moderate Experience

10

Quite good

Arkini Pohlong •

Solo Traveller • Sep 2026

Hotel Facilities

amenity
Access

Couples only

Exterior corridor

24*7 Front Desk

Express Check-in/out

Intercom

Non-smoking rooms

Private Check-in/out

Soundproof rooms

amenity
Safety and security

24*7 Security

CCTV in common areas

Fire extinguisher

Safety/security feature

Smoke detectors

amenity
Room amenities

Liquor

Air-conditioned rooms

Daily housekeeping

Kitchen

Exterior corridor

First Aid kit

Hair dryer

Hand sanitiser

Ironing facilities

Snacks or fruits

Sofa

Television

Safety Deposit Box

LAN Internet access

amenity
Bathroom

Shower

Toiletries

amenity
Family and kids

Family room

amenity
Transfers and transport

Onsite car parking

Airport transfer

Car rental service

Shuttle service

Electric Vehicle Charging Station

Bicycle parking

Taxi/Cab service

amenity
Internet access

Internet services

amenity
Food and drinks

Buffet Breakfast

Coffee Shop

Room Service

Bar

Liquor

Happy Hour

BBQ Facility

Kitchen

Snacks or fruits

Water Bottles

In-Room Breakfast

amenity
Activities and sports

Spa/sauna

Nightclub

BBQ Facility

Fitness Centre

Karaoke

Tours

amenity
Services and conveniences

Terrace

Contactless Check-in/Check-out

Air conditioning in Public Area

Concierge

Free car parking

Luggage Storage

Laundry Service

Dry-Cleaning

Food Delivery

Invoice Provided

Shops

Smoking Area

Photocopy/fax in business center

Facilities for Differently-Abled Guests

Doorman

amenity
Other facilities

Elevator access

amenity
Accessibility

Elevator access

Wheelchair-accessible

On-site accessible restaurants / lounges

amenity
Safety and cleanliness

Room service app

Safe Dining Space

Breakfast Takeaway Service

First Aid kit

Hand sanitiser

Contactless Check-in/Check-out

Anti-Viral Cleaning Items

Body Thermometer

Cashless Payment Service

Common Area Disinfection (Daily)

Doctor/Nurse on Call

Free Face Masks

Hot water linen and laundry washing

Hygiene Certification

Individually-wrapped food options

Mask-wearing staff

No Shared Stationery

Physical Distancing of at least 1 metre

Professional Sanitisation and Disinfection Services

Protective Screens in Common Areas

Regular Sanitisation of Rooms

Regularly disinfected rooms

Room Sanitisation Opt-Out Available

Room Sealing after Sanitisation

Safety Protocol-trained staff

Sanitised kitchen and tableware

Temperature Check

amenity
Languages spoken

English

Hindi

Hotel Policies

Check-in:

From: 2:00 PM

Check-out:

To: 12:00 PM

Children and extra beds

  • All children are welcome.
Guests above 7 year(s)
  • Must use an extra bed which will incur an additional charge.
Other
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Property Policies

  • Primary Guest should be 18+ years of age

Property Information

  • Number of floors - 4
  • Number of rooms - 52
  • Most recent renovation - 2019
  • Non-smoking rooms/floors - yes
  • Number of restaurants - 1
  • Number of bars/lounges - 1
  • Reception open until - 23:59
  • Daily parking fee - 0 INR
  • Check-out from - 10:00
  • Check-in until - 22:00
  • License Id / Local Tax ID/ Entity Name - 16AABCT0864B1ZR

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Frequently Asked Questions when booking Hotel Polo Towers

What is the location of Hotel Polo Towers?

Hotel Polo Towers is located at Oakland Road, 793001.

What is the check-in and check-out time at Hotel Polo Towers?

The standard check-in time at Hotel Polo Towers is 2:00 PM, and check-out is at 12:00 PM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at Hotel Polo Towers.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is not available for bookings at Hotel Polo Towers.

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