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OYO 1389 Hotel Relax Inn

location-icon

Ring Road, Opposite Delhi Gate, Surat, 395003

Bedroom
LobbyFood and beverages
42+ Photos

Centrally Located

Conveniently situated near railway and bus stations for easy access.

Excellent Service

Friendly and professional staff providing prompt and helpful service.

Experience an abundance of unparalleled facilities and features at OYO 1389 Hotel Relax Inn. Maintain seamless communication using the complimentary Wi-Fi at hotel. For visitors traveling by automobile, complimentary parking is available.Reception assistance is offered at the hotel featuring express check-in or check-out.For extended visits or whenever required, the laundry service ensures your preferred travel garments remain fresh and accessible. Craving relaxation? Make the most of your stay at the OYO 1389 Hotel Relax Inn with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal.Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. At OYO 1389 Hotel Relax Inn, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Certain rooms boast in-room amusement features such as daily newspaper, television and cable TV, offering guests an enjoyable stay. In select rooms at the hotel, bottled water is available for those moments when it seems necessary. It is worth noting that certain guest bathrooms feature toiletries and bathrobes for your convenience. Begin your day carefree at OYO 1389 Hotel Relax Inn, as complimentary breakfast is offered for your convenience. At the hotel, discerning guests can also enjoy on-site culinary facilities like shared kitchen tailored to their preferences.

Popular Facilities

Internet services

Internet services

Breakfast Available

Breakfast Available

24*7 Room Service

24*7 Room Service

Air-conditioned rooms

Air-conditioned rooms

Daily housekeeping

Daily housekeeping

24*7 Security

24*7 Security

CLASSIC
Recommended Deal

CLASSIC

Free Cancellation

Complimentary Wifi

₹1,213

+ ₹176 taxes and fees, per night, per room

5.5

Pleasant

352 reviews

79% positive reviews in last few months

Guest as saying

Rooms are very dirty cleanliness issue staff is not so good in talking....need to keep clean rooms n washrooms

Aliya Khan (Makeup Artist) •

Solo Traveller • Dec 2025

Good but more room for improvement

Naaz •

Solo Traveller • May 2025

Good 😊

Sarita ben Chauhan •

Solo Traveller • Sep 2024

Explore the Area

Ring Road, Opposite Delhi Gate, Surat, 395003

Around the property

    Nadkarni's 21St Century Hospital Pvt. Ltd.

    0.32 km

    Surat Railway Station

    0.4 km

    Surat

    0.41 km

    Rajat Hospital

    0.44 km

    Ayushi Icu and Multispeciality Hospital

    0.51 km

    Shreyans Ano-Rectal and Day-Care Hospital

    0.51 km

    Suchi Hospital

    0.51 km

    Jeevandeep Oncosurgical Hospital

    0.51 km

    Harikrishna Hospital

    0.52 km

    Rachna Womens Hospital

    0.53 km

5.5

Pleasant

352 Users

Guest Impressions

spotlight icon

Guests appreciate the hotel's proximity to public transport.

Many found the staff to be friendly and accommodating.

Cleanliness and maintenance of rooms need significant improvement.

Location

8.5

Prime location near transport hubs and markets.

Value for Money

6.0

Affordable rates for budget-conscious travelers.

Room Comfort

5.0

Rooms are small and may lack proper maintenance.

Food

2.8

Limited dining options; outside food is permitted.

Staff

2.2

Friendly and helpful staff providing decent service.

Cleanliness

1.8

Cleanliness needs improvement in rooms and bathrooms.

Total Reviews

All Reviews (10)
Solo Traveller (9)
Family (1)

Dirty Rooms & Poor Staff

2.0

Rooms are very dirty cleanliness issue staff is not so good in talking....need to keep clean rooms n washrooms

Aliya Khan (Makeup Artist) •

Solo Traveller • Dec 2025

Room for Improvement

10.0

Good but more room for improvement

Naaz •

Solo Traveller • May 2025

Positive Experience

10.0

Good 😊

Sarita ben Chauhan •

Solo Traveller • Sep 2024

Unclear Experience

2.0

NO IDEA

Mitesh Maniar •

Solo Traveller • Aug 2024

Average Experience

10.0

ઠીક છે

Alkesh Sojitra •

Solo Traveller • Apr 2024

Hotel Facilities

amenity
Access

Late Check-in Supported

Express Check-in/out

Intercom

Non-smoking rooms

amenity
Safety and security

24*7 Security

Fire extinguisher

amenity
Room amenities

Air-conditioned rooms

Daily housekeeping

Kitchen

Blackout curtains

Cupboard

Fan

First Aid kit

Free drinking water

Hand sanitiser

Linens

Mirror

Seating area

Smoke detector

Telephone

amenity
Bathroom

Bathrobes

Private bathroom

Shower

Toiletries

amenity
Family and kids

Family room

amenity
Transfers and transport

Onsite car parking

amenity
Internet access

Internet services

amenity
Food and drinks

Breakfast Available

24*7 Room Service

Kitchen

amenity
Services and conveniences

Laundry Service

Contactless Check-in/Check-out

Food Delivery

Smoke-Free Property

Free car parking

amenity
Accessibility

Elevator access

amenity
Safety and cleanliness

Common Area Disinfection (Daily)

Physical Distancing of at least 1 metre

Regularly disinfected rooms

Safe Dining Space

Safety Protocol-trained staff

Temperature Check

Contactless Check-in/Check-out

First Aid kit

Hand sanitiser

amenity
Media and entertainment

Satellite channels

amenity
Other facilities

Elevator access

amenity
Languages spoken

English

Hindi

Hotel Policies

Check-in:

From: 12:00 PM

Check-out:

To: 12:45 PM

Property Policies

  • Guest must be over 18 years of age to check-in to this hotel.
  • As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  • The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  • Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  • Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  • There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  • All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  • Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance.
  • Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.

Property Information

  • Number of floors - 3
  • Number of rooms - 36

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Frequently Asked Questions when booking OYO 1389 Hotel Relax Inn

What is the location of OYO 1389 Hotel Relax Inn?

OYO 1389 Hotel Relax Inn is located at Ring Road, Opposite Delhi Gate, Surat, 395003.

What is the check-in and check-out time at OYO 1389 Hotel Relax Inn?

The standard check-in time at OYO 1389 Hotel Relax Inn is 12:00 PM, and check-out is at 12:45 PM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at OYO 1389 Hotel Relax Inn.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at OYO 1389 Hotel Relax Inn.

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