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Rooms & Guests
59, Rue Suffren, Pondicherry, 605001



At Petit Palais by Crossway, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit.Discover the wonders of Pondicherry with ease by utilizing the services provided by taxi and car hire.Complimentary parking is available for guests.Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes.Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Petit Palais by Crossway. Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience. A few accommodations at Petit Palais by Crossway also include unique design elements like a balcony or terrace. A few chosen rooms are equipped with daily newspaper, television and cable TV to ensure guest amusement.In certain rooms, the hotel offers visitors access to a refrigerator, bottled water, a coffee or tea maker and mini bar. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and bathrobes, ensuring a comfortable stay for guests. At Petit Palais by Crossway, each day commences with a scrumptious breakfast offered at no additional cost.All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.At Petit Palais by Crossway, guests with diverse dietary needs are accommodated by offering options like halal among the different types of cuisine. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. Are you inclined to prepare your own dishes? You will surely appreciate having the on-site BBQ facilities available. At Petit Palais by Crossway, guests can take pleasure in the delightful recreational amenities provided for their entertainment.At Petit Palais by Crossway, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At Petit Palais by Crossway, the poolside bar provides an excellent incentive to enjoy extended hours in your swimwear.
Breakfast Available
Coffee Shop
24*7 Room Service
Bar
Terrace
Garden/Backyard

Superior Room
Parking
Welcome drink
+ ₹1,957 taxes and fees, per night, per room
8.6
Excellent
•445 reviews
83% rated positive in last 3 months
Guest as saying
Around the property
Rock Beach
0.69 km
Paradise Beach
5.67 km
Flaming Dragons Lounge & Nightlife
0.2 km
Alliance Française
0.03 km
Puducherry Railway Station
0.51 km
Eglise de Notre Dame des Anges
0.39 km
Kalinka Art Gallery
0.25 km
Alliance Francaise Pondicherry
0.18 km
Arulmigu Manakula Vinayagar Temple
1.15 km
Church of the Sacred Heart of Jesus
0.55 km
Fabindia
0.03 km
Certh India Hospital
0.4 km
New Mofussil Bus Station
1.96 km
Serenity Beach
4.98 km
Seaside Promenade
0.85 km
French War Memorial
0.79 km
Pondicherry Beach
0.21 km
Dupleix Park
0.21 km
Anokhi
0.62 km
Chunnambar Boat House
5.53 km
Sri Aurobindo Ashram
1.23 km
ATM
0.4 km
Puducherry Airport (PNY)
4.81 km
Sify i-way, Lal Bahabhur St
0.33 km
Prana Ayurvedic Massage
0.07 km
Chennai International Airport (MAA)
124.39 km
French Bookshop
0.04 km
8.6
Excellent
445 Users
Guest Impressions
Staff are generally friendly and helpful, though service attentiveness is inconsistent.
Several rooms are small, with limited comfort or storage for longer stays.
Breakfast is often enjoyable, but variety, replenishment and service timing draw criticism.
Location
9.4
Excellent, central location offers easy walking access to beaches, attractions, markets, and dining.
Cleanliness
9.4
Rooms and property are clean, neat, and well maintained.
Room Comfort
8.5
Rooms are attractive and comfortable overall, though some beds are less comfortable.
Staff
8.4
Staff are generally friendly, helpful, and professional, though service can be slow or inattentive.
Food
7.3
Breakfast is generally good, but food quality and variety are inconsistent.
Disappointing Stay with Location
6.0
Only the location was a good part of that hotel.
DEEPAK •
Couple • India • Sep 2026Comfortable Central Stay
10
Our stay was very comfortable. The hotel is located centrally in the main area, with everything within walking distance. The staff were wonderful. Highly recommended!
Ankita Jindal •
Solo Traveller • Sep 2026Very nice hotel
9.6
I loved this hotel - very well placed on a nice street which felt safe as a single female traveller. The room was also very clean. I loved sitting on the rooftop next to the pool reading a book. It was very quiet and relaxing - but also perfectly placed in the city so you could stroll around.
ixigoer •
Solo Traveller • India • Sep 2026Pleasant Stay Despite Delays
8.0
The room was excellent, though the buffet could use some improvement. Additionally, requests took a while to be fulfilled and often required a follow-up. Overall, it's a nice place to stay and I will certainly book here again next time.
NIKHIL OLYMPIO MARQUES •
Solo Traveller • Sep 2026Exceptional Friendly Stay
10
Great place with outstanding service from the staff. I would recommend it and plan to return with friends and family.
Somujothi •
Group • Sep 202624*7 Front Desk
Express Check-in/out
Allergy-free rooms
Non-smoking rooms
Soundproof rooms
24*7 Security
CCTV in common areas
Fire extinguisher
Safety/security feature
Smoke detectors
Air-conditioned rooms
Daily housekeeping
Air purifier
Kitchen
Cleaning supplies
Cupboard
Fan
First Aid kit
Free drinking water
Hair dryer
Hand sanitiser
Ironing facilities
Linens
Mirror
Mosquito net
Safe box
Seating area
Slippers
Sofa
Soundproofing
Study table
Tea/Coffee maker
Telephone
Wake-up call
Wooden floor
Safety Deposit Box
Bathrobes
Shower
Toiletries
In-house babysitter
Kids' meal
Nearby Car Parking
Airport transfer
Car rental service
Shuttle service
Taxi/Cab service
Internet services
Tea/Coffee maker
Breakfast Available
Coffee Shop
24*7 Room Service
Bar
BBQ Facility
Kitchen
Alternative Meal Arrangement
BBQ Facility
Indoor Swimming Pool
Bicycle Rental
Billiards
On-Site Entertainment
Tours
Yoga Room
Kids' swimming pool
Elevator access
Wheelchair-accessible
Garden/Backyard
Satellite channels
Elevator access
English
Hindi
French
Tamil
Terrace
Contactless Check-in/Check-out
Facilities for Differently-Abled Guests
Air conditioning in Public Area
Concierge
Free car parking
Luggage Storage
Laundry Service
Locker
Dry-Cleaning
Food Delivery
Grooming
Invoice Provided
Library
Smoke-Free Property
Smoking Area
Photocopy/fax in business center
Safe Dining Space
Breakfast Takeaway Service
First Aid kit
Hand sanitiser
Contactless Check-in/Check-out
Anti-Viral Cleaning Items
Body Thermometer
Cashless Payment Service
Doctor/Nurse on Call
Free Face Masks
Hot water linen and laundry washing
Individually-wrapped food options
No Shared Stationery
Physical Distancing of at least 1 metre
Professional Sanitisation and Disinfection Services
Protective Screens in Common Areas
Regular Sanitisation of Rooms
Regularly disinfected rooms
Room Sanitisation Opt-Out Available
Room Sealing after Sanitisation
Safety Protocol-trained staff
Sanitised kitchen and tableware
Temperature Check
Check-in:
From: 1:00 PM
Check-out:
To: 11:00 AM
1:00 PM
11:00 AM
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