Ratnamouli Palace

Wish our stay was longer as the hotel was amazing! Top notch service - 5 star worthy, can't complain- felt like home away from home. Breakfast spread was amazing too. Thanks for the fantastic hospitality!

Group • Singapore • Mar 2026

Excellent Experience ’ RUINED by Manager (??) on dutyWe checked into this hotel on 24th Jan and up until 25th Jan 10 P.M. we were determined to write a 5 star review for the hotel considering excellent rooms, very good food and hospitality.But then the way things unfolded, it left us with a bitter taste. We were on 5th Floor and suddenly at around 10.15 P.M. loud music started hitting the room. It was just not possible to sleep / rest at all with almost everything vibrating.On enquiring at the reception over phone, we were told that there is a private party above and it will go on till at least 11.30 P.M. This was just too much to tolerate and we decided to visit the reception in person for potential solution especially since we had to leave early next day to take the flight. The reception staff said he is unable to do much but was exploring options to change the room. Of course he needed approval from his manager available then, so he called upon Mr. Rupam Paul (as the name was told to us ). When we communicated our displeasure to the manager, instead of pacifying he started justifying and told us following ,1.Hotel has already committed to the private party for loud music and cannot ask them to stop.2.No one else on the floor has complained etc.When we enquired, if the party was already scheduled, why we were allotted such rooms which would get impacted by the noise, he had no explanation and reiterated that no one has problem with loud music and anyways this will get over by 11.30 P.M. He didn’t even bother to apologise for the situation and was firm on justifying the private party with loud music irrespective of the inconvenience it caused us and may be to others as well ( who might not have voiced the same ).Finally, very reluctantly he agreed to change the room and we had to rush back to pack everything and move to other room for just few hours.I would urge the management to take firm steps to train such staff with basics of hospitability and management of guest experience / grievance redressal.To reiterate, except for this unacceptable experience , we did enjoy our stay here and everyone else was courteous and friendly enough. ( Even the reception staff ’ not the manager , made it a point to apologise in the morning during check out for the inconvenience previous night ).(Having no response from the hotel on the email sent to them detailing the above, we are posting this review over here.)

The property offered specious room with all modern amenities. The toiletries were of good quality. Very helpful staff, especially Samadan from Housekeeping has been proactive and supportive. The restaurant offered good quality and testy food.

This was a very good stay at this hotel. Very courteous staff and very good service. The food was very very good. We tried their non veg gravies & italian it was amazing. The breakfast spread was nice n delicious.I never had such tasty parathas & puri bhaji special in a buffet spread.If you are visiting Guwahati, this is a must stay hotel.

One of the best hotel in Guwahati. You can visit for one of the best environments , best quality and tasty foods, and neat clean hygiene rooms.write a positive review for Google map from this input for hotel ratnamouli palace beltala GuwahatiHotel Ratnamouli Palace in Beltala, Guwahati is one of the best hotels in the city for a comfortable and pleasant stay. The hotel offers a very welcoming environment, with a calm and well-maintained atmosphere that makes it ideal for both families and business travellers. The staff are polite and attentive, which adds to the overall positive experience.The food here is of excellent quality, with tasty dishes and good variety that make every meal enjoyable. Rooms are neat, clean and hygienic, with proper upkeep and facilities that ensure a comfortable stay. Overall, Ratnamouli Palace is highly recommended for anyone looking for great hospitality, good food and clean rooms in Guwahati.