The Beacon Vadodara

This was an extremely unprofessional and unacceptable experience at Beacon Hotel.The booking was confirmed over phone and WhatsApp, and we were explicitly informed that no advance payment was required. Despite this, when our team arrived at 1:30 AM after long travel, the staff refused to allocate rooms unless full payment for the day was made immediately. This sudden demand was never communicated earlier.Further, an additional stay was also confirmed over WhatsApp, yet at 7:00 AM, the staff asked our team to vacate the room, claiming that the confirmation was not shared internally. This clearly reflects poor internal coordination and mismanagement.When we tried to resolve the matter, the lady handling the call was highly rude and unprofessional, used insulting language, and abruptly disconnected the call. Because of this behavior, we were forced to delay an important meeting and vacate the hotel.Even after checkout, the issues continued. The invoice shared contained incorrect details, and we had to follow up repeatedly to get a corrected bill.This hotel shows a complete lack of accountability, coordination, and basic hospitality standards. Absolutely not recommended, especially for corporate or business travelers.

I was in Baroda last month and was booked this hotel for an event I had to attend.Let's straight get to business..The RoomsNot well designed and equipped. Very basic, poorly furnished rooms. We had their executive room and it felt quite ordinary for that category.The ToiletAtleast the Toilets had basic eminities and felt the room category.The Dining RoomToo small, not spacious, you could easily hear the conversation on tables around you. Not the kind I'd like.FoodWe only had breakfast included and it was again nothing special. What really had my attention was them serving eggs which made my day.Overall ExperienceIt was okay for a night or two, I wouldn't recommend you this hotel unless you're looking for a very cheap budget friendly stay.The food was okay, again something to go with rather than having nothing.Room ServiceVery poor experience, we had to call them 3 times before they attended the room. Basic things like water was something we had to ask for.The staff was courteous and needs training on how to maintain a room.If I have to rate my stay, id rate it around 5/10

The most horrible room. The Duvet inner and Pillows had mold. We asked the staff to change the bedding a new cover was put which was torn. When we informed the staff of it, they said that the mould will not be visible if a pillow protector and duvet cover is put.Extremely unhygienic. Having mold in the bedding is a health hazard and they did nothing about it.When we asked that we want to checkout and want our money refunded, we were informed that there will be no refund. We had done a package deal of meals included. In the end the room tariff for 1 day was deducted from our 2 day stay, while we had been in the room for only 3-hours as my mother-in-law was sick and we had to book another accommodation before we could move out.I am highly disappointed in the service and the way we have been treated at the Beacon. I would never recommend anyone to every stay here.

I had a very disappointing stay at Hotel Beacon, Vadodara. While the location near the railway station is convenient, the negatives far outweigh the positives.Room Quality: The rooms and washrooms are extremely small. There is hardly any space for movement, making the stay very uncomfortable.Parking: Practically non-existent. They can only accommodate about 4 cars parked against the front wall.The Biggest Issue (Mini-Bar Scam): Be extremely careful during check-in. In my room, some mini-bar items were already used/opened by a previous guest. Despite me never touching them, the staff forcefully charged me for these items at checkout. This is ridiculous behavior. The staff should perform proper room audits between guests instead of penalizing new ones.I never expected such unprofessionalism. Definitely not recommended.

I had a wonderful experience at this hotel. The staff specially Shivansh was very polite and helpful, always ready to assist with a smile. The rooms were clean, and well-maintained. The food was delicious, and the service was quick Overall, it was a comfortable and pleasant stay ’ I would definitely recommend this hotel to others and look forward to coming back again!