The Grand Resort

Had a lovely experience in grand resort igatapuri, staff r very helpful, warm n courteous. Very good place for family getaway. Away from city noise n hectic schedule. My kids had fun. I personally like such calm place n loved it. Food was delicious with vast varieties. Room was very good and clean, highly recommended to people who love peace n serene atmosphere.

Good place, location, & set up - a perfect pet-friendly stay. We reached there on 31st December with our 2 dogs, and we had pre-booked the cottage. Everything was good untill they informed us that the kitchen is closed for the night, and asked us to pay 2000 per person for new year gala dinner. This was after reaching the property. No prior information was given and the person who was coordinating our booking even asked if we wanted to take the "dinner package".But nonetheless, after half hour of discussion, they delivered food to the cottage, which wasn't that great anyway.

I recently had the privilege of staying at Grand Resort Igatpuri, and I can confidently say that it deserves nothing less than a five-star rating in every possible aspect. From the moment I arrived until the time of departure, the entire experience reflected excellence, professionalism, warmth, and a genuine commitment to guest satisfaction. This resort is not just a place to stay; it is a complete destination that delivers comfort, serenity, luxury, and memorable hospitality.Location and First ImpressionsNestled amidst the lush green hills of Igatpuri, the resort enjoys a scenic and peaceful location that immediately sets the tone for relaxation. The drive to the property itself is refreshing, with misty landscapes and natural beauty all around. Upon arrival, the resort makes a strong first impression with its well-maintained entrance, elegant architecture, and welcoming ambiance. The surroundings are clean, green, and thoughtfully landscaped, making it an ideal escape from city life.Warm and Professional HospitalityOne of the strongest highlights of Grand Resort Igatpuri is its staff. The check-in process was smooth, efficient, and handled with genuine warmth. Every staff member’from the front desk to housekeeping and restaurant personnel’was polite, attentive, and eager to help. Their courteous behavior, prompt responses, and smiling faces made the stay feel personal and special. It is evident that the team is well-trained and truly values guest comfort.Rooms and AccommodationThe rooms at the resort are spacious, tastefully designed, and extremely comfortable. Attention to detail is visible in the interiors, furnishings, lighting, and cleanliness. The bed was exceptionally comfortable, ensuring a restful sleep, while the room amenities were thoughtfully provided. Clean linens, spotless bathrooms, ample storage, and a calming view from the room added to the overall sense of luxury. Housekeeping maintained high standards throughout the stay, with timely service and impeccable cleanliness.Food and Dining ExperienceThe dining experience at Grand Resort Igatpuri was outstanding. The restaurant offers a wide variety of cuisines, catering to both Indian and international tastes. Each meal was freshly prepared, flavorful, and beautifully presented. Breakfast spreads were generous and satisfying, while lunch and dinner menus offered excellent variety and quality. Special appreciation goes to the chefs and restaurant staff for accommodating preferences and ensuring consistent taste and hygiene. Dining here felt like a fine culinary experience rather than a routine meal.Amenities and Recreational FacilitiesThe resort provides a comprehensive range of amenities suitable for families, couples, and corporate guests alike. The swimming pool is clean, spacious, and well-monitored, making it enjoyable and safe. Indoor and outdoor activities are thoughtfully arranged, ensuring guests remain engaged throughout their stay. The property is ideal for both relaxation and recreation, offering something for every age group. Whether it is leisure walks, pool time, or simply enjoying nature, the resort delivers a complete experience.Ambiance and MaintenanceThe overall ambiance of the resort is calm, elegant, and refreshing. Every corner of the property is well-maintained, reflecting high operational standards. The gardens, pathways, common areas, and facilities are clean and visually pleasing. The peaceful environment makes it perfect for unwinding, meditating, or spending quality time with family and loved ones. Even during peak hours, the resort maintains a sense of calm and order.

The resort in itself is beautiful nestled in between the mountains and the greenery. The property is well maintained, clean and safe. You will fall in love with nature once you stay in this resort. The service is great. The staff is co-operative. The resort has many indoor and outdoor games/activities. Great place for families and couples.

We booked with an idea for staycation in resort and enquired about the spa and all other services before booking itself. But when asked for spa service in the resort the person said he was on leave due to diwali and there was only one person available at spa.its shocking that even a resort that has 115+ rooms residential houses banquets and all has only a one maned spa.. on top of that the water was contaminated and we got brown water in the restrooms to bath from when asked the staff said the tank got empty and to wait for few minutes to switch on the motor. The taste of the food was okayish only but the price was high. The staff are very polite and very responsive right from reception to the housekeeping security and everyone but the resort was not upto the expectation.