The Moziac

We stayed at this hotel for two or three days, and unfortunately, we faced quite a few issues during our stay.When we were first given a room, the bathroom was extremely dirty and had a strong urine smell. It honestly felt as though someone had used the bathroom just before we entered the room.After we complained, we were eventually given another room, but that room also seemed like it had been closed and unused for a long time. There was a strong dusty smell, so after we pointed it out, the staff cleaned the room and then gave it to us.The bathroom in that room also had some issues. The hand shower was broken and there was no bucket available. Only the overhead shower was working. This was inconvenient, especially at night, because if you don't want to take a full-body shower using the overhead shower, there was simply no other option.We also experienced frequent power cuts on the first day, which was quite inconvenient.However, I do want to mention one positive point. We accidentally booked the wrong dates, and when we contacted Agoda, the hotel staff were supportive and cooperative. After speaking with Agoda and the hotel, we were given one extra day of stay free of charge. We genuinely appreciated their support in that situation.So, while there were several issues with cleanliness, bathroom facilities, and power supply, I would still give credit to the staff for being cooperative when we needed their help.

ixigoer •

Couple • India • Aug 2026

I recently stayed at Moziac and was very disappointed with the service. I had booked an Executive Room with breakfast, but unfortunately, the experience was not up to the expected standard.The AC in the room was not working properly, and Wi-Fi was also not available. The breakfast service was another disappointment, as there were only 2’3 items available.Overall, the service and facilities were not satisfactory, especially considering the room category and the price paid. I expected a much better experience.

I recently stayed at Moziac and was quite let down by the service. I had reserved an Executive Room with breakfast included, but the experience fell short of what I anticipated. The air conditioning in the room was malfunctioning, and there was no Wi-Fi access. Breakfast was also disappointing, with only a few items available. Overall, the service and amenities did not meet expectations, especially given the room type and cost. I had hoped for a far better stay.

TV not working outside sound disturbing

ixigoer •

Couple • India • Aug 2026

Outstanding hotel