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WelcomHeritage Fernhills Royal Palace

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Athigaratty, Ooty, Muttinadu, Tamil Nadu 643003, 643004

Executive lounge
Exterior viewExecutive lounge
9+ Photos

Iconic Location

Beautifully situated amidst nature, offering a unique historical experience.

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Experience the wonders of Ooty with ease by utilizing the services provided at shuttle. The resort villa offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with concierge service, luggage storage and safety deposit boxes provided by the front desk services. Securing passes to the city's top attractions is simple with the resort villa's ticket service and tours. During your stay at this fantastic resort villa, experience comfort and warmth from the delightful on-site fireplace on those chilly days and nights. For extended visits or whenever required, the laundromat, dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible.During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room. In limited designated zones, smoking is exclusively permitted.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at resort villa are equipped with linen service and blackout curtains.For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper, television and cable TV as a part of their stay.Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar. Maintain your cleanliness and comfort using a hair dryer and toiletries available in select guest restrooms. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience.Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar.Indulge in the numerous pursuits available at WelcomHeritage Fernhills Royal Palace.Treat and spoil yourself by stopping at hot tub, salon and steam room for a memorable experience. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

Popular Facilities

Internet services

Internet services

Restaurants

Restaurants

24*7 Room Service

24*7 Room Service

Hot Tub

Hot Tub

Bar

Bar

Fitness Centre

Fitness Centre

Junior Suite
Recommended Deal

Junior Suite

Free Cancellation

Breakfast

Parking

₹12,586

+ ₹3,758 taxes and fees, per night, per room

7.3

Very Good

225 reviews

85% positive reviews in last 3 months

Guest as saying

The stay is good ,clean and spacious rooms with big bathrooms.The staff is good. Overall I liked the place.

Flag

Couple • India • Jun 2026

Unique old palace with lots of character and heritage but looks tired and in need of some renovations. Staff were very welcoming and helpful

Flag

Couple • Australia • Mar 2026

We paid a bomb and even ditched ITC for this place because the pictures were so manipulative. It is nothing like what they show. It is a vintage winter stay of the Mysore Maharajas, but when we reached there, there were hardly any people, we were like how and why? Thought may be cause of price.We had booked an Executive Suite, but the receptionist said he would upgrade us to a Luxury Suite. The minute we entered, it felt spooky and had a strange energy. The first thing I said was that it looks and feels haunted. We had no idea about the backstory because we were in a hurry to book a place since it was a weekend and everything was filling fast. We heard about the history of place by an employee during the lunch.We kept our luggage there and went for lunch. We had (rasam rice and some chicken) and were charged a bomb for it. We went around Ooty and came back in the evening. When we returned, all the staff were grouped together and watching something on the CCTV they dispersed the moment we entered, which felt very odd.We went to the room and it still felt scary. There were no other bookings. We locked the door and went for a shower. Lights were flickering. Throughout the shower, we kept hearing noises from the roof and thought there is someone on the top floor. We tried to ignore it but it kept getting worse. One of us kept saying the place felt familiar. We Googled it and found out it is known as a haunted place. That is when everything made sense. Also, found out there was no floor above. We decided not to stay there and booked another place immediately. We checked out within fifteen minutes saying we have an emergency.When we called for luggage help, the staff member looked around the room. At billing, they claimed the bathrobes were missing even though they were never there.The most disturbing part was a small opening on the floor that looked like an entry to a basement big enough to hide one or two people. I understand it may have been something from the king’s time, but it could have been sealed since it is open for guests.All the horror movies I have watched felt less scary compared to this. It felt like something was seriously wrong. Unless you want to experience this kind of negative energy please don’t book this place.Won’t recommend!!

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Solo Traveller • India • Nov 2025

Explore the Area

Athigaratty, Ooty, Muttinadu, Tamil Nadu 643003, 643004

Around the property

    Fernhill Railway Station

    0.31 km

    Arbetoreum

    0.82 km

    Arboretum Tree Garden

    0.83 km

    stadium

    1.01 km

    Ooty Lake

    1.02 km

    Shanitha Hospital

    1.1 km

    Boating

    1.12 km

    Childrens Lakeside Park

    1.13 km

    Horse Riding

    1.13 km

    Jolly World

    1.14 km

    Ooty Bus Station

    1.28 km

    ATM

    1.48 km

    Shri Srinivasa Stores

    2.1 km

    Rose Garden

    2.63 km

    Doddabetta Peak

    5.31 km

    Shooting Point

    8.71 km

    Emerald Lake

    10.18 km

    Pykara Lake and Falls

    11.52 km

    Pykara Lake and Pykara Falls

    12.32 km

    Avalanche Lake

    13.14 km

    Nilgiri Mountain Railway

    14.58 km

    Upper Bhavani Lake

    21.01 km

    Coimbatore International Airport (CJB)

    55.94 km

    Calicut International Airport (CCJ)

    85.18 km

7.3

Very Good

225 Users

Guest Impressions

spotlight icon

Guests appreciate the historical ambiance and unique architecture.

Many found the property beautiful but poorly maintained.

Some guests reported feeling unsafe due to isolation.

Location

8.6

Beautiful location but lacks safety and accessibility at night.

Room Comfort

6.7

Rooms are spacious but suffer from maintenance issues.

Staff

6.3

Staff service is inconsistent and often unresponsive.

Cleanliness

5.8

Rooms and facilities require significant maintenance and cleaning.

Food

5.7

Food quality is average with limited menu options.

Value for Money

5.6

Pricing does not reflect the quality of services provided.

Total Reviews

All Reviews (10)
Couple (2)
Solo Traveller (4)
Family (4)

Excellent

8.4

The stay is good ,clean and spacious rooms with big bathrooms.The staff is good. Overall I liked the place.

Flag

Couple • India • Jun 2026

Beautiful old palace but in need of an upgrade

7.6

Unique old palace with lots of character and heritage but looks tired and in need of some renovations. Staff were very welcoming and helpful

Flag

Couple • Australia • Mar 2026

Haunted and Unsettling

2.0

We paid a bomb and even ditched ITC for this place because the pictures were so manipulative. It is nothing like what they show. It is a vintage winter stay of the Mysore Maharajas, but when we reached there, there were hardly any people, we were like how and why? Thought may be cause of price.We had booked an Executive Suite, but the receptionist said he would upgrade us to a Luxury Suite. The minute we entered, it felt spooky and had a strange energy. The first thing I said was that it looks and feels haunted. We had no idea about the backstory because we were in a hurry to book a place since it was a weekend and everything was filling fast. We heard about the history of place by an employee during the lunch.We kept our luggage there and went for lunch. We had (rasam rice and some chicken) and were charged a bomb for it. We went around Ooty and came back in the evening. When we returned, all the staff were grouped together and watching something on the CCTV they dispersed the moment we entered, which felt very odd.We went to the room and it still felt scary. There were no other bookings. We locked the door and went for a shower. Lights were flickering. Throughout the shower, we kept hearing noises from the roof and thought there is someone on the top floor. We tried to ignore it but it kept getting worse. One of us kept saying the place felt familiar. We Googled it and found out it is known as a haunted place. That is when everything made sense. Also, found out there was no floor above. We decided not to stay there and booked another place immediately. We checked out within fifteen minutes saying we have an emergency.When we called for luggage help, the staff member looked around the room. At billing, they claimed the bathrobes were missing even though they were never there.The most disturbing part was a small opening on the floor that looked like an entry to a basement big enough to hide one or two people. I understand it may have been something from the king’s time, but it could have been sealed since it is open for guests.All the horror movies I have watched felt less scary compared to this. It felt like something was seriously wrong. Unless you want to experience this kind of negative energy please don’t book this place.Won’t recommend!!

Flag

Solo Traveller • India • Nov 2025

Bad Hotel Experience

2.0

Awful experiece, the staff is extremely rude, the whole place lacks maintenance, there are no guests at all and the food menu sucks. They just pretend to be busy, but absolutely no one in the property, avoid at all cost.

Jaishree Ramanathan •

Solo Traveller • Oct 2025

Heritage Palace Experience

10.0

Fern Hills Hotel in Ooty is truly worth a visit. I’m not sure why people call it haunted’there’s nothing spooky about it. The property was once the summer palace of the royal Wadiyar family of Mysore, and it has been preserved in its original charm with only minimal modern upgrades. If you’re looking to experience the grandeur of a heritage royal palace, this is a beautiful place to stay. Even if you’re not staying overnight, you can always drop by for lunch/dinner. The property is vast and, although the staff may seem fewer in number for such a large space, it’s likely because guest traffic is low due to these unnecessary haunted rumours. Don’t let that deter you’ignore the stories and visit to enjoy a truly memorable experience.

Pushpanjali Mahadev •

Family • Sep 2025

Hotel Facilities

amenity
Access

24*7 Front Desk

Intercom

Non-smoking rooms

Private Check-in/out

amenity
Safety and security

24*7 Security

Fire extinguisher

Safety/security feature

Smoke detectors

amenity
Room amenities

Air-conditioned rooms

Daily housekeeping

Blackout curtains

First Aid kit

Free drinking water

Hair dryer

Hand sanitiser

Ironing facilities

Mini bar

Safe box

Slippers

Study table

Tea/Coffee maker

Telephone

Safety Deposit Box

amenity
Bathroom

Bathrobes

Shower

amenity
Family and kids

In-house babysitter

amenity
Transfers and transport

Onsite car parking

Airport transfer

Car rental service

Shuttle service

amenity
Internet access

Internet services

amenity
Kitchen

Tea/Coffee maker

amenity
Food and drinks

Restaurants

24*7 Room Service

Bar

Coffee Shop

amenity
Activities and sports

Hot Tub

Fitness Centre

Spa/sauna

Game room

Bicycle Rental

Bicycles

Billiards

Fishing

Outdoor Recreational Activities

Ticket Services

Tours

amenity
Accessibility

Elevator access

Wheelchair-accessible

amenity
Outdoor

Garden/Backyard

amenity
Media and entertainment

Satellite channels

amenity
Other facilities

Newspaper

Elevator access

amenity
Languages spoken

English

Hindi

amenity
Services and conveniences

Facilities for Differently-Abled Guests

Photocopy/fax in business center

Luggage Storage

Self-Service Laundry

Fireplace

Currency Exchange

Doorman

Dry-Cleaning

Food Delivery

Postal Service

Salon

Shops

Smoking Area

Concierge

Steam room

Free car parking

Air conditioning in Public Area

amenity
Safety and cleanliness

Anti-Viral Cleaning Items

Cashless Payment Service

Common Area Disinfection (Daily)

Doctor/Nurse on Call

Free Face Masks

Hot water linen and laundry washing

Hygiene Certification

Individually-wrapped food options

Mask-wearing staff

No Shared Stationery

Physical Distancing of at least 1 metre

Protective Screens in Common Areas

Regular Sanitisation of Rooms

Regularly disinfected rooms

Room Sanitisation Opt-Out Available

Room Sealing after Sanitisation

Safe Dining Space

Safety Protocol-trained staff

Sanitised kitchen and tableware

Temperature Check

First Aid kit

Hand sanitiser

Hotel Policies

Check-in:

From: 12:00 PM

Check-out:

To: 12:00 PM

Children and extra beds

  • All children are welcome.
Infant 0-1 year(s)
  • Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-4 year(s)
  • Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge.
Guests above 5 year(s)
  • Must use an extra bed which will incur an additional charge.
Other
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Property Information

  • Distance from city center - 1.05 km
  • Travel time to airport (minutes) - 180
  • Year property opened - 1870
  • Number of floors - 1
  • Room voltage - 220
  • Number of rooms - 19
  • Airport transfer fee - 3500 INR
  • Most recent renovation - 2008
  • Number of restaurants - 1

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Frequently Asked Questions when booking WelcomHeritage Fernhills Royal Palace

What is the location of WelcomHeritage Fernhills Royal Palace?

WelcomHeritage Fernhills Royal Palace is located at Athigaratty, Ooty, Muttinadu, Tamil Nadu 643003, 643004.

What is the check-in and check-out time at WelcomHeritage Fernhills Royal Palace?

The standard check-in time at WelcomHeritage Fernhills Royal Palace is 12:00 PM, and check-out is at 12:00 PM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

Yes, breakfast is included in the room rate at WelcomHeritage Fernhills Royal Palace.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at WelcomHeritage Fernhills Royal Palace.

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