Cochin Palace

Excellent food and lodging

I had a wonderful experience, and a big part of it was thanks to Hermal from the bar section. From the moment I arrived, he greeted me with a warm smile and made me feel genuinely welcome. His professionalism, friendly attitude, and attention to detail really stood out.Hermal was knowledgeable about the drinks menu and gave excellent recommendations based on my preferences. Every drink was prepared perfectly and served promptly. He regularly checked in to make sure everything was to my satisfaction without ever being intrusive, which made the experience even more enjoyable.What impressed me the most was his positive attitude and dedication to providing outstanding customer service. Even when the bar was busy, he remained calm, attentive, and treated every guest with respect and kindness. It's clear that he takes pride in his work and goes the extra mile to ensure customers have a great time.Exceptional staff like Hermal make a real difference and create memorable experiences. I truly appreciate his hard work and excellent hospitality. Thank you, Hermal, for making my visit so enjoyable. I highly recommend this place, and I look forward to coming back again. Keep up the fantastic work!

My experience was fantastic, largely due to Hermal from the bar area. From the start, he welcomed me warmly and made me feel truly at home. His professionalism, friendliness, and careful attention really caught my attention. Hermal knew the drinks menu well and suggested great options based on what I liked. Each drink was made perfectly and served quickly. He checked in often to ensure I was happy without being overbearing, which made the visit even better. What stood out most was his upbeat attitude and commitment to excellent service. Even during busy times, he stayed calm, focused, and treated everyone with kindness and respect. It's obvious he takes pride in his job and goes above and beyond to make sure guests enjoy themselves. Staff like Hermal truly enhance the experience and leave lasting impressions. I really value his effort and warm hospitality. Thanks to Hermal for making my time here so pleasant. I highly recommend this venue and am eager to return. Keep up the great work!

It is at most a 2-star hotel, although they say it is 4 stars.

I don't consider it a 4 star."Furnishings: Rooms must be upscale and include high-quality beds, a desk, a television with a remote, and an in-room safe and minibar or fridge"Bed was really not good, and gave me a back ache in the morning. It is low and just warps down near your back area as you sink in it.Only shampoo in a container at the shower, no body wash, nor conditioner. Now i dont know if the shampoo was supposed to be a body wash which i any way ended up using. Its also pretty much not upscale at all for a 4 star. We really expected more. I really dont ant to nit pick but overall wasnt satisfied of the fact it was labelled a 4star. That was one reason we picked it. Frankly speaking even though they had all the services i would say it was meh.