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Collection O Charing Cross Ooty

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124/1B, HMT Gate, SRJ Junction, Vijayanagar Garden, Charing Cross, 643001

Nearby attraction
30+ Photos

Collection O Charing Cross Ooty provides flawless service and all the necessary facilities for visitors. Remain linked during your visit by utilizing the complimentary internet access available. Reception services featuring luggage storage are available to cater to your requirements.During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.For an elevated experience at hotel, select rooms are equipped with linen service to improve your stay. Expand your in-room entertainment choices with various amenities, such as television offered in certain accommodations. Maintain your cleanliness and feel revitalized using toiletries available in select guest restrooms.

Popular Facilities

Internet services

Internet services

Room Service

Room Service

Daily housekeeping

Daily housekeeping

CCTV in common areas

CCTV in common areas

24*7 Front Desk

24*7 Front Desk

Luggage Storage

Luggage Storage

Classic Triple Room
Recommended Deal

Classic Triple Room

Free Cancellation

Book with ₹0

₹1,705

+ ₹246 taxes and fees, per night, per room

6.5

Good

•

202 reviews

No positive reviews; room quality concerns noted

Guest as saying

Worst stay ever

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Family • India • Sep 2026

Manager is good but hotel is not clean and what we see in pictures.. Very dirty and smelly rooms. No Natural light coming inside the room and no fresh air ventilation is there. No water facility even if you go for food in there dining you have to wait for around 2 hours for your food. Only 1 guy is there who will cook as well as serve. Location is very congested. Very expensive as per the facility and location. Do not prefer to stay back in this property.

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Family • India • Sep 2026

Room isn't exactly the same shown in Agoda app. Curtains, chairs and bed mattress all have fungus stains which is a concern for health and also created a bad smell in room. TV wasn't working and when reported to staff no action were taken to fix it. Only positive was the location.

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Family • India • Sep 2026

Explore the Area

124/1B, HMT Gate, SRJ Junction, Vijayanagar Garden, Charing Cross, 643001

Around the property

    The Eye Foundation, The Nilgiris

    0.25 km

    Rose Garden

    0.41 km

    Muniswarar Temple

    0.47 km

    Centenary Rose Park

    0.51 km

    Saraswathi Mani Hospital

    0.7 km

    Vijaya Hospital, Ootacamund

    0.71 km

    Diyanamyam Mutt

    0.71 km

    S M Hospital, The Nilgiris

    0.71 km

    Murugan Temple

    0.73 km

    More Supermarket

    0.74 km

    Charing Cross Bus Stop

    0.84 km

    Shri Srinivasa Stores

    0.91 km

    Udhagamandalam railway station

    1.75 km

    ATM

    1.41 km

    Doddabetta Peak

    2.56 km

    Ooty Lake

    2.59 km

    Shooting Point

    10.64 km

    Nilgiri Mountain Railway

    12.34 km

    Emerald Lake

    12.83 km

    Pykara Lake and Falls

    13.83 km

    Pykara Lake and Pykara Falls

    13.95 km

    Avalanche Lake

    15.76 km

    Upper Bhavani Lake

    23.6 km

    Coimbatore International Airport (CJB)

    54.76 km

    Calicut International Airport (CCJ)

    88.07 km

6.5

Good

202 Users

Guest Impressions

spotlight icon

Guests value the central location and helpful staff service.

Some guests experienced discrepancies between room photos and actual rooms.

Limited guidance on local tours and activities was noted.

Food

7.0

Food options are diverse and cater to different tastes.

Location

5.8

Central location near major attractions and transport links.

Value for Money

5.8

Pricing is reasonable but room discrepancies affect perceived value.

Staff

5.6

Staff provide helpful service and information to guests.

Cleanliness

5.6

Cleanliness standards are generally maintained throughout the property.

Room Comfort

3.0

Room comfort varies; some rooms differ from booking photos.

Total Reviews

All Reviews (10)
Family (6)
Group (1)
Couple (1)
Solo Traveller (2)

Acceptable

3.6

Worst stay ever

Flag

Family • India • Sep 2026

Dirty and smelly

3.6

Manager is good but hotel is not clean and what we see in pictures.. Very dirty and smelly rooms. No Natural light coming inside the room and no fresh air ventilation is there. No water facility even if you go for food in there dining you have to wait for around 2 hours for your food. Only 1 guy is there who will cook as well as serve. Location is very congested. Very expensive as per the facility and location. Do not prefer to stay back in this property.

Flag

Family • India • Sep 2026

Misleading and disappointed

4.0

Room isn't exactly the same shown in Agoda app. Curtains, chairs and bed mattress all have fungus stains which is a concern for health and also created a bad smell in room. TV wasn't working and when reported to staff no action were taken to fix it. Only positive was the location.

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Family • India • Sep 2026

Very Bad Experience – Not Recommended

3.6

We reached the hotel around 12:00 midnight, and despite having a confirmed booking through Agoda, there was no proper reception service or staff available. The hotel had not contacted us even once before our arrival to confirm our late-night check-in or make any arrangements.There was no proper parking, and we had to park on the roadside.We called the manager to get our room. He answered and said he would come, but we waited for a very long time. There were also other guests waiting for their rooms. We called the manager 3–4 times, and every time he said he was coming, but nobody arrived.We were literally freezing outside in Ooty’s cold weather, waiting for someone to give us access to our room. After around 2:00 AM, we finally managed to get assistance. The reception was dark, and an office boy was sleeping there. He appeared intoxicated and was initially unable to properly assist us.Eventually, we were given a room that was not properly clean and had a bad smell, and there was no water available. Since it was already very late and we had no other option, we had to stay there for the night.We had also booked breakfast, but the breakfast was extremely disappointing. There was no proper choice or flexibility, and if you wanted anything different, you had to pay extra.Overall, this was one of the worst hotel experiences I have ever had. Poor management, no proper late-night check-in arrangement, no parking, unclean room, bad smell, no water, and disappointing breakfast.I definitely do not recommend this hotel to anyone, especially if you are arriving late at night.

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Group • India • Aug 2026

Exceptional

10.0

What they provided is very helpful for me. It's really a nice hospitality

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Family • India • Aug 2026

Hotel Facilities

amenity
Access

24*7 Front Desk

Private Check-in/out

amenity
Safety and security

CCTV in common areas

Fire extinguisher

Safety/security feature

amenity
Room amenities

Daily housekeeping

Kitchen

Bedside socket

Cleaning supplies

Cupboard

Dustbins

Fan

First Aid kit

Free drinking water

Hand sanitiser

Linens

Marbled/tiled floor

Mirror

Seating area

Shelf for clothes

Study table

Telephone

Wake-up call

amenity
Bathroom

Private bathroom

Shower

Toiletries

Towels

amenity
Family and kids

Family room

amenity
Internet access

Internet services

amenity
Food and drinks

Room Service

Kitchen

amenity
Services and conveniences

Luggage Storage

amenity
Media and entertainment

Satellite channels

amenity
Languages spoken

English

Hindi

amenity
Safety and cleanliness

Common Area Disinfection (Daily)

Regular Sanitisation of Rooms

Safety Protocol-trained staff

First Aid kit

Hand sanitiser

Hotel Policies

Check-in:

From: 12:00 PM

Check-out:

To: 11:00 AM

Children and extra beds

  • All children are welcome.
Infant 0-2 year(s)
  • Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-5 year(s)
  • Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge.
Guests above 6 year(s)
  • Must use an extra bed which will incur an additional charge.
Other
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Property Policies

  • Primary Guest should be 18+ years of age

Property Information

  • Number of rooms - 1
  • Check-in until - 23:59

Frequently Asked Questions when booking Collection O Charing Cross Ooty

What is the location of Collection O Charing Cross Ooty?

Collection O Charing Cross Ooty is located at 124/1B, HMT Gate, SRJ Junction, Vijayanagar Garden, Charing Cross, 643001.

What is the check-in and check-out time at Collection O Charing Cross Ooty?

The standard check-in time at Collection O Charing Cross Ooty is 12:00 PM, and check-out is at 11:00 AM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at Collection O Charing Cross Ooty.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at Collection O Charing Cross Ooty.
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