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Sterling Ooty Fern Hill

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P.B.73 Kundan House Road, Fern Hill Post, Fernhill, 643257

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80+ Photos

Excellent Service

Staff, especially Jaya, provided exceptional service throughout the stay.

Breathtaking Views

Rooms offer stunning views of the surrounding mountains and valleys.

Comfortable Stay

Rooms are spacious and well-maintained, ensuring a comfortable experience.

Tasty Food

Food quality is good, with a variety of options available.

Sterling Ooty Fern Hill offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by resort.Should you require transportation to or from the airport, resort is able to organize it prior to your arrival date.Taxi, car hire and shuttle offerings at the resort simplify arranging your excursions, explorations, and additional activities in Ooty.Visitors can take advantage of complimentary parking directly at the resort.Reception services such as concierge service, luggage storage and safety deposit boxes are available to accommodate your requirements. Securing top-notch tickets and snagging sought-after dining reservations become effortless, thanks to the resort's ticket service and tours.Relax and feel the warmth in the resort's inviting lobby, featuring an enchanting on-site fireplace. Traveling with minimal baggage is achievable at Sterling Ooty Fern Hill, as the resort's laundromat, dry cleaning service and laundry service ensures your garments stay fresh.Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay.The resort maintains a completely smoke-free zone, providing a breathable atmosphere.Smoking is limited to specified smoking zones.Each accommodation at Sterling Ooty Fern Hill is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the resort offers linen service and blackout curtains for guest convenience and satisfaction.At Sterling Ooty Fern Hill, uniquely crafted rooms provide various layout choices, featuring spaces equipped with separate living room and balcony or terrace. In select rooms, guests at the resort can enjoy top-notch in-room entertainment with daily newspaper, television and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar at your disposal. Sterling Ooty Fern Hill offers a hair dryer, toiletries, bathrobes and towels in the restrooms of specific accommodations. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast.Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within resort. Should you prefer not to venture out for a meal, the enticing culinary choices at resort are always available for your satisfaction. Experience an amazing evening effortlessly! Have an enjoyable night without venturing beyond the premises at karaoke rooms and bar. Should you be particularly discerning in your dining choices, you will surely appreciate having access to the on-site BBQ facilities provided at this location. Sterling Ooty Fern Hill provides a superb assortment of leisure amenities for guests to enjoy. Unwind after a long day by stopping by massage, steam room and spa to rejuvenate your senses.

Popular Facilities

Internet services

Internet services

Buffet Breakfast

Buffet Breakfast

24*7 Room Service

24*7 Room Service

Bar

Bar

Facilities for Differently-Abled Guests

Facilities for Differently-Abled Guests

Daily housekeeping

Daily housekeeping

Classic Room
Recommended Deal

Classic Room

Non-refundable

Complimentary Wifi

₹4,320

+ ₹600 taxes and fees, per night, per room

8.2

Excellent

2365 reviews

91% positive reviews in last 3 months

Guest as saying

Had a great stay, room and facilities were great. Buffet menu can be a bit better, eg., was expecting chicken sausages in the breakfast buffet but instead there was chicken curry. Ala carte food and portion size was great. Overall a very good experience.

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Couple • India • May 2026

Housekeeping is not done unless explicitly asked for. I had to request housekeeping multiple times and it took lot of time for them to show up. restaurant food is very inconsistent and lots of delays.i had to wait almost 45 min just to get the bill .

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Family with young children • India • May 2026

Good but costly,,

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Family with young children • India • May 2026

Explore the Area

P.B.73 Kundan House Road, Fern Hill Post, Fernhill, 643257

Around the property

    Fernhill Railway Station

    0.46 km

    Shanitha Hospital

    0.68 km

    Arbetoreum

    0.83 km

    Arboretum Tree Garden

    0.88 km

    Lady Canning's Seat

    1.11 km

    Second World War Memorial Pillar

    1.11 km

    Childrens Lakeside Park

    1.22 km

    Jolly World

    1.24 km

    Ooty Bus Station

    1.24 km

    Western Catchment

    1.29 km

    Ooty Lake

    1.46 km

    ATM

    1.1 km

    Rose Garden

    2.27 km

    Shri Srinivasa Stores

    1.8 km

    Doddabetta Peak

    4.72 km

    Shooting Point

    9.44 km

    Emerald Lake

    10.42 km

    Pykara Lake and Falls

    12.26 km

    Pykara Lake and Pykara Falls

    13.05 km

    Avalanche Lake

    13.35 km

    Nilgiri Mountain Railway

    13.85 km

    Upper Bhavani Lake

    21.21 km

    Coimbatore International Airport (CJB)

    55.23 km

    Calicut International Airport (CCJ)

    85.67 km

8.2

Excellent

2k+ Users

Guest Impressions

spotlight icon

Guests appreciate the family-friendly amenities and activities available.

Many enjoyed the beautiful views and serene environment.

Staff were noted for their helpfulness and attentiveness.

Staff

8.4

Friendly and attentive staff providing excellent service.

Location

7.8

Beautiful location with stunning views and serene atmosphere.

Food

6.9

Food quality varies, with some dishes needing improvement.

Cleanliness

6.9

Rooms and public areas maintained to a satisfactory standard.

Room Comfort

6.4

Rooms are spacious but some require maintenance.

Value for Money

6.3

Offers reasonable prices for its location and amenities.

Total Reviews

All Reviews (10)
Couple (3)
Family with young children (7)

Great experience

10.0

Had a great stay, room and facilities were great. Buffet menu can be a bit better, eg., was expecting chicken sausages in the breakfast buffet but instead there was chicken curry. Ala carte food and portion size was great. Overall a very good experience.

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Couple • India • May 2026

Service is slow, housekeeping not done unless explicitly asked for

5.6

Housekeeping is not done unless explicitly asked for. I had to request housekeeping multiple times and it took lot of time for them to show up. restaurant food is very inconsistent and lots of delays.i had to wait almost 45 min just to get the bill .

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Family with young children • India • May 2026

Excellent

8.8

Good but costly,,

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Family with young children • India • May 2026

Every thing super. Only concern is restaurant service is very slow

10.0

We ordered non veg food bowl at around 7:30pm , they provided for us at 8:45pm we almost lost patience to simply wait in restaurant. Two days happened almost same situation for usExcept this remaining all are extraordinary

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Family with young children • India • May 2026

Above average

6.0

Our stay was overall pleasant, and the staff were helpful and responsive to our needs throughout the visit. The rooms and overall ambiance were good, which made the stay comfortable.However, we felt that the restaurant food was quite expensive considering the quality, and the taste did not fully meet our expectations. Communication was also a bit challenging at times, especially in the restaurant and bar areas, as most of the staff were non-Tamil speakers.In addition, guests traveling without a car may find it slightly inconvenient to access nearby markets or shops. We also felt that the travel assistance service could have been more welcoming and customer-friendly.Overall, it was a decent stay with good hospitality, but there are a few areas that could be improved for a better guest experience.

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Couple • Oman • May 2026

Hotel Facilities

amenity
Access

24*7 Front Desk

Dog-friendly

Allergy-free rooms

Exterior corridor

Litter boxes

Non-smoking rooms

Pet-friendly property(charges apply)

Pets may not be left unattended

amenity
Safety and security

24*7 Security

CCTV in common areas

Fire extinguisher

Safety/security feature

amenity
Room amenities

Daily housekeeping

First Aid kit

Hand sanitiser

Ironing facilities

Liquor

Safety Deposit Box

Exterior corridor

amenity
Family and kids

Play area

Kids club

Kids' meal

amenity
Transfers and transport

Onsite car parking

Airport transfer

Bicycle parking

Car rental service

Shuttle service

Taxi/Cab service

amenity
Internet access

Internet services

amenity
Food and drinks

Buffet Breakfast

24*7 Room Service

Bar

BBQ Facility

Alternative Meal Arrangement

Coffee Shop

Happy Hour

Water Bottles

In-Room Breakfast

Liquor

amenity
Activities and sports

Spa/sauna

Golf course(within 3 km)

Game room

Bicycle Rental

Billiards

Dartboard

Karaoke

On-Site Entertainment

Outdoor Recreational Activities

Table tennis

Ticket Services

Tours

BBQ Facility

amenity
Services and conveniences

Facilities for Differently-Abled Guests

Photocopy/fax in business center

Luggage Storage

Terrace

Self-Service Laundry

Fireplace

Contactless Check-in/Check-out

Doorman

Dry-Cleaning

Food Delivery

Gift/Souvenir Shop

Heating in Public Area

Shops

Smoke-Free Property

Smoking Area

Free car parking

Steam room

Concierge

amenity
Outdoor

Garden/Backyard

amenity
Accessibility

Elevator access

On-site accessible restaurants / lounges

Wheelchair-accessible

amenity
Safety and cleanliness

Breakfast Takeaway Service

Cashless Payment Service

Common Area Disinfection (Daily)

COVID-19 Testing Facility

Doctor/Nurse on Call

Hot water linen and laundry washing

Hygiene Certification

Individually-wrapped food options

Physical Distancing of at least 1 metre

Professional Sanitisation and Disinfection Services

Regular Sanitisation of Rooms

Regularly disinfected rooms

Safe Dining Space

Safety Protocol-trained staff

Sanitised kitchen and tableware

Sterilising Equipment

Contactless Check-in/Check-out

First Aid kit

Hand sanitiser

amenity
Other facilities

Elevator access

amenity
Languages spoken

English

Hindi

Tamil

Hotel Policies

Check-in:

From: 2:00 PM

Check-out:

To: 11:00 AM

Property Policies

  • Guest must be over 18 years of age to check-in to this hotel.
  • As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  • The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  • Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  • Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  • There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  • All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  • Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance.
  • Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.

Property Information

  • Number of floors - 2
  • Number of rooms - 177

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Frequently Asked Questions when booking Sterling Ooty Fern Hill

What is the location of Sterling Ooty Fern Hill?

Sterling Ooty Fern Hill is located at P.B.73 Kundan House Road, Fern Hill Post, Fernhill, 643257.

What is the check-in and check-out time at Sterling Ooty Fern Hill?

The standard check-in time at Sterling Ooty Fern Hill is 2:00 PM, and check-out is at 11:00 AM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at Sterling Ooty Fern Hill.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is not available for bookings at Sterling Ooty Fern Hill.

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